Questions & Answers

Name: Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Brand: Samsung
SKU: 3813002
Price: 949.99 USD
Rating: 4.7 (1252 reviews)

Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Model:: UN50JU6500FXZA; |
SKU:: 3813002

User rating, 4.7 out of 5 stars with 1252 reviews.

Highly rated by customers for:

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QuestionMotion blurringI don't see the refresh rate anywhere in the specs. How is the picture with sports or fast action in movies?
Asked 10 years ago by Anonymous.
- Answer I also had trouble finding a clear refresh rate spec on this TV (and some of the info I found seemed to contradict). In the end, I went to the Samsung site and chatted with a tech online (easy to do and very helpful). This was one of two models he recommended for sports. We got it, watch about 75% sports, and are very happy. I wish there was some sort of quantitative "blur motion" spec (at least I do not know of one) so that you could really compare models - but all I can say is that I have not noticed any blurring. My annoyance now is that with the clear, big picture it is quite obvious when DirecTV starts halving the frame rate (presumably at moments when their network gets overloaded).
  Answered 10 years ago by Kai66
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QuestionWidth of the TV standI understand that the depth of the stand is 10". I just needed to know approximate width as well. Thanks in advance.
Asked 10 years ago by Anonymous.
- Answer 29.3/4 inches exactly
  Answered 10 years ago by jda21
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QuestionWhat causes the soap opera affect
Asked 9 years ago by Anonymous.
- Answer Caused by presenting picture at a high frame rate (higher than what we are used to with movies). To make it go away, turn off the "Auto Motion Plus" function. Under Picture -> Picture Options menu.
  Answered 9 years ago by rdb1
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QuestionDoes this tv make a sound when turning on and off? We do not want this.
Asked 10 years ago by Baxter.
- Answer No it does not.
  Answered 9 years ago by Jeff
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Questiondo i need a special hdmi cable or can i use the one i have on my existing box/tv?.
Asked 10 years ago by Anonymous.
- Answer its 4k so your gonna need a 2.0 hdmi cable for best quality but these aren't expensive if u shop around preferably ebay, amazon etc
  Answered 10 years ago by Anonymous
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QuestionIs this TV good to view from any angle, or must one be directly in front of the TV to get a good picture for viewing?How close to the TV is recommended seating ?
Asked 9 years ago by Belvedere.
- Answer I have my TV in a corner about 15 feet from seating in the living room which creates an angle view for two positions plus the direct center view. I've watched from each and found no difference in visual quality. I hope this helps!
  Answered 9 years ago by Nylahtram
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QuestionIs this tv compatible with Apple TV?I've heard Samsung TV's are not always compatible with Apple TV.
Asked 9 years ago by Anonymous.
- Answer They work just fine, as long as you turn off smartlink.
  Answered 9 years ago by dragon2016
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Questionhow easy is setup with Comcast Xfinity X1
Asked 9 years ago by Anonymous.
- Answer Easy setup. Great picture!
  Answered 9 years ago by Hamp
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QuestionThe Samsung UN50JU6500 50-Inch 4K Ultra HD Smart LED TV Specs can be trickyWhat is the real Refresh rate, is it 60 Hz or 120 Hz? I read that it was really 60 Hz and software to bring it up to 120 Hz. Samsung support seems to try to fast talk you and jump around the real answer.
Asked 9 years ago by Anonymous.
- Answer Seems to be 60 Hz from what I've been able to tell. Sadly I didn't know this before I bought it, but to be honest, I can't see the difference. This is the one ding I'd give an otherwise excellent product, and I would recommend getting it anyway, in spite of this, but you need to form your own opinion.
  Answered 9 years ago by DaoFerret
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QuestionIf you have a 5 yr Geek protection plan, will they come and install your TV if you're having difficulty?
Asked 10 years ago by knitters.
- Answer They installed my tv and setup my remote and explained everything to me. They were excellent!
  Answered 9 years ago by Tofu
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Questionbluetooth?Is this tv bluetooth enabled?
Asked 10 years ago by Anonymous.
- Answer no
  Answered 10 years ago by chucknwood
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QuestionWe only have10 Mb DSL internet service from our local telephone company. Will that speed support the high definition feature when on the net?
Asked 9 years ago by Frank.
- Answer Yes it should be fine. I believe HD only requires 3-5mb download speed. With your 10mb speed, you may see some slow downs if 2 or 3 people are trying to stream at the same time.
  Answered 9 years ago by Freddie
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QuestionIs this TV Direct TV ready?the list for Direct TV models that incorporate the connection for Direct tv on state JU6500 is this model Direct TV ready?
Asked 9 years ago by Jholmes.
- Answer Yes. Geek Squad set mine up and I use my Directv remote for tv viewing tv
  Answered 9 years ago by idtegacay
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QuestionDoes this model sync with Iphone 6 or 6s?can I connect my iphones to this smart TV ?
Asked 9 years ago by Anonymous.
- Answer Yes, this model can be synced to iPhones.
  Answered 9 years ago by CommunityAnswer
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Question4 K TV'sI am interested in 4 K TV's if I am not a gamer and just want to watch TV why would I want a Smart 3D TV? Also when putting in an enclosed cabinet how much room should you allow on each side for air flow?
Asked 10 years ago by Kalona.
- Answer we don't play games either but this tv has such a great picture and we got it on sale and it was to good to pass up. we have watched Netflix movies on it. We are not tech savy at all but love our Samsung tv!! This tv is very slim but the store could answer installation
  Answered 9 years ago by 02120319
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QuestionWill this TV work with our DISH Satellite remote?
Asked 9 years ago by KenB.
- Answer Yes, the TV can be programmed for the DISH satelite remote.
  Answered 9 years ago by CommunityAnswer
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QuestionCan I Skype on this TV.
Asked 9 years ago by Ragnar.
- Answer You can Skype with this TV.
  Answered 9 years ago by CommunityAnswer
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QuestionIs this tv capable of having wireless headphones that can turn on and off with a remote? We want it in our bedroom but don't want to have to get up to switch back and fourth from headphone to regular audio.
Asked 9 years ago by headphones.
- Answer Hi headphones, you can connect Bluetooth headphones to this TV and switching between TV speakers and the Bluetooth headphones can be done by using the remote and the TV's menu. ^Rosi
  Answered 9 years ago by Samsung
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QuestionHow good is this tv for gaming?
Asked 9 years ago by Exster.
- Answer The TV is adequate for gaming as it has 2160 P ultra HD.
  Answered 9 years ago by CommunityAnswer
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Question.AVI filesWill this TV play .AVI files?
Asked 10 years ago by Anonymous.
- Answer Yes from your PC
  Answered 10 years ago by fjs0947
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Showing 1-20 of 93 questions

Questions & Answers

Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Q: QuestionMotion blurringI don't see the refresh rate anywhere in the specs. How is the picture with sports or fast action in movies?

Q: QuestionWidth of the TV standI understand that the depth of the stand is 10". I just needed to know approximate width as well. Thanks in advance.

Q: QuestionWhat causes the soap opera affect

Q: QuestionDoes this tv make a sound when turning on and off? We do not want this.

Q: Questiondo i need a special hdmi cable or can i use the one i have on my existing box/tv?.

Q: QuestionIs this TV good to view from any angle, or must one be directly in front of the TV to get a good picture for viewing?How close to the TV is recommended seating ?

Q: QuestionIs this tv compatible with Apple TV?I've heard Samsung TV's are not always compatible with Apple TV.

Q: Questionhow easy is setup with Comcast Xfinity X1

Q: QuestionThe Samsung UN50JU6500 50-Inch 4K Ultra HD Smart LED TV Specs can be trickyWhat is the real Refresh rate, is it 60 Hz or 120 Hz? I read that it was really 60 Hz and software to bring it up to 120 Hz. Samsung support seems to try to fast talk you and jump around the real answer.

Q: QuestionIf you have a 5 yr Geek protection plan, will they come and install your TV if you're having difficulty?

Q: Questionbluetooth?Is this tv bluetooth enabled?

Q: QuestionWe only have10 Mb DSL internet service from our local telephone company. Will that speed support the high definition feature when on the net?

Q: QuestionIs this TV Direct TV ready?the list for Direct TV models that incorporate the connection for Direct tv on state JU6500 is this model Direct TV ready?

Q: QuestionDoes this model sync with Iphone 6 or 6s?can I connect my iphones to this smart TV ?

Q: Question4 K TV'sI am interested in 4 K TV's if I am not a gamer and just want to watch TV why would I want a Smart 3D TV? Also when putting in an enclosed cabinet how much room should you allow on each side for air flow?

Q: QuestionWill this TV work with our DISH Satellite remote?

Q: QuestionCan I Skype on this TV.

Q: QuestionIs this tv capable of having wireless headphones that can turn on and off with a remote? We want it in our bedroom but don't want to have to get up to switch back and fourth from headphone to regular audio.

Q: QuestionHow good is this tv for gaming?

Q: Question.AVI filesWill this TV play .AVI files?

QuestionMotion blurringI don't see the refresh rate anywhere in the specs. How is the picture with sports or fast action in movies?

QuestionWidth of the TV standI understand that the depth of the stand is 10". I just needed to know approximate width as well. Thanks in advance.

QuestionWhat causes the soap opera affect

QuestionDoes this tv make a sound when turning on and off? We do not want this.

Questiondo i need a special hdmi cable or can i use the one i have on my existing box/tv?.

QuestionIs this TV good to view from any angle, or must one be directly in front of the TV to get a good picture for viewing?How close to the TV is recommended seating ?

QuestionIs this tv compatible with Apple TV?I've heard Samsung TV's are not always compatible with Apple TV.

Questionhow easy is setup with Comcast Xfinity X1

QuestionThe Samsung UN50JU6500 50-Inch 4K Ultra HD Smart LED TV Specs can be trickyWhat is the real Refresh rate, is it 60 Hz or 120 Hz? I read that it was really 60 Hz and software to bring it up to 120 Hz. Samsung support seems to try to fast talk you and jump around the real answer.

QuestionIf you have a 5 yr Geek protection plan, will they come and install your TV if you're having difficulty?

Questionbluetooth?Is this tv bluetooth enabled?

QuestionWe only have10 Mb DSL internet service from our local telephone company. Will that speed support the high definition feature when on the net?

QuestionIs this TV Direct TV ready?the list for Direct TV models that incorporate the connection for Direct tv on state JU6500 is this model Direct TV ready?

QuestionDoes this model sync with Iphone 6 or 6s?can I connect my iphones to this smart TV ?

Question4 K TV'sI am interested in 4 K TV's if I am not a gamer and just want to watch TV why would I want a Smart 3D TV? Also when putting in an enclosed cabinet how much room should you allow on each side for air flow?

QuestionWill this TV work with our DISH Satellite remote?

QuestionCan I Skype on this TV.

QuestionIs this tv capable of having wireless headphones that can turn on and off with a remote? We want it in our bedroom but don't want to have to get up to switch back and fourth from headphone to regular audio.

QuestionHow good is this tv for gaming?

Question.AVI filesWill this TV play .AVI files?