Questions & Answers

Q: QuestionCan I connect a soundbar to this Samsung TV for enhanced audio?

• A:Answer Yes, you can unlock incredible sound by pairing this Samsung TV with a compatible Q-series or S-series soundbar.

Q: QuestionDoes this Samsung TV include a feature that enhances picture clarity?

• A:Answer Yes, this TV features 4K upscaling, which transforms each pixel to provide a clearer picture.

Q: QuestionWhat is the function of the Motion Xcelerator feature on this TV?

• A:Answer Motion Xcelerator ensures smoother content viewing with reduced lag and blur.

Q: QuestionHow does the Mega Contrast feature enhance the viewing experience?

• A:Answer Mega Contrast automatically adjusts brightness and contrast, minimizing the difference between light and dark areas for an enhanced viewing experience.

Q: QuestionHow can I contact Samsung if I have questions about the unboxing instructions for this TV?

• A:Answer For questions about the unboxing instructions, you can contact Samsung at 1-800-SAMSUNG or visit their support website at Samsung.com/Support.

Q: QuestionIs this a smart TV? Does it has Samsung TV on it?

Asked 1 year ago by Smarttv.

• A:Answer Hi Smarttv, Yes, the DU6900 is a Smart TV. It offers hundreds of built-in apps, including Samsung TV Plus. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the distance between the two legs?

Asked 1 year ago by Anonymous.

• A:Answer Hello, The stand width measures 32.5". ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you use Bluetooth headphones with this tv?

Asked 1 year ago by Anonymous.

• A:Answer Hi, Yes, the DU6900 TV is Bluetooth-enabled. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this tv accept digital antenna for watching local channels?

Asked 1 year ago by Melissa.

• A:Answer Melissa, Yes, you can use an external antenna to watch local channels. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there some way to add a stand in the middle of the TV?

Asked 11 months ago by Debbi.

• A:Answer The legs have a place to attach in the middle as well as the sides

  Answered 11 months ago by D1west67Verified Purchase

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Q: QuestionCan I use a fire stick

Asked 1 year ago by Tony.

• A:Answer Tony, Yes, you can use a Fire Stick with the DU6900 TV. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy is the picture gray. And not clear

Asked 1 year ago by Phonescreen.

• A:Answer Phonescreen, To adjust picture settings, go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If that doesn't help your image, please reach out directly to Samsung support at our site. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this TV be wall mounted?

Asked 1 year ago by JUD.

• A:Answer JUD, Yes, the DU6900 TV can be wall mounted. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this television Closed Caption capable?

Asked 1 year ago by Lovely.

• A:Answer Lovely, Yes, you can turn on Closed Captioning on the DU6900 TV by going to Settings > All Settings> General > Accessibility > Caption Settings. ~Samsung Pro

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the remote control for Samsung television models UN50nu6900 or model UN32m4500bfxza compatible with this television?

Asked 1 year ago by Lovely.

• A:Answer Hi Lovely, Yes, they are compatible. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat does DU6900 mean ?

Asked 9 months ago by Tday.

• A:Answer Model # of the TV

  Answered 9 months ago by RobertM

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Q: QuestionWhat are the most compatible sound bars for the Samsung 55 inch DU6900 TV

Asked 10 months ago by Anonymous.

• A:Answer Any soundbar that's ARC or eARC compatible (through HDMI) should work just fine.

  Answered 10 months ago by BOS2PBIVerified Purchase

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Q: QuestionDoes this tv have rca line level audio outputs to connect to a home stereo

Asked 10 months ago by Anonymous.

• A:Answer It does not. You will need a soundbar or amp that is ARC/eARC compatible, or use some type of conversion device.

  Answered 10 months ago by BOS2PBIVerified Purchase

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Q: Questionwwhaat's the size (dimensions) of the TV

Asked 11 months ago by jkf.

• A:Answer jkf, With the TV stand, the 55" DU6900 TV measures 48.6 x 29.8 x 9.3 (inches W x H x D). Without the stand, it measures 48.6 x 28 x 2.4 (inches W x H x D). ~Samsung Pro

  Answered 11 months ago by Samsung

  
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