Questions & Answers
- Model:
- UN55TU690TFXZA
- |
- SKU:
- 6547490
Highly rated by customers for: Picture Quality, Ease of use, Price
$81.99Your price for this item is $81.99
Clearance
Comp. Value: $349.99
The comparable value price is $349.99
Page Showing 41-60 of 98 questions
Q: QuestionCan you hang this TV? Are there places in back to mount Brackets to hang or hang on a stand ?
Asked by David.
- A:Answer Hi David, Yes, you can mount this TV with most wall mounts compatible with a VESA Map of 200x200mm. Most mounts will come with the brackets you need. ~Samsung Advisor
Answered by Samsung

Q: QuestionThe wifi experience is really bad on this tv. I have difficulty streaming hulu from native apps on the tv it constantly pauses and spins. But it works fine when I use hulu via my external apple tv device. What can I do to improve this?
Asked by rpw12.
- A:Answer Thanks everyone, op here. Internet speed is clocking about 400 mbps download so would be frustrated if had to upgrade beyond that. I’m about 20 feet from the router. I don’t really mind using the external device instead of the native apps except for that the picture quality is degraded coming from the appleTv. Going to try to upgrade my hdmi cable otherwise meh. Thanks again!
Answered by Anonymous
Q: QuestionHow do I connect to internet
Asked by internet.
- A:Answer There are 2 ways: Wifi or hardwired (Ethernet). I've got a WiFi router only about 2 feet from the TV, and I've run Internet speed tests using both connection types (using the built-in web browser). I get an average bandwidth of about 35Mbps (highly variable from about 11Mbps to 55Mbps) on the WiFi connection and slightly less (about 30Mbps (variable from 13Mbps to 50Mbps) on the wired/Ethernet connection).
Answered by MikeH
Q: QuestionCan i hook up to DVD player
Asked by DVD.
- A:Answer This TV has 2 HDMI ports, and you could hook a DVD or Blu-ray player into either one. The TV will recognize when you plug something into an HDMI port and will try to automatically identify it so that the TV's remote control can be used to control the DVD/Blu-ray player. If the TV can't automatically identify the device, there's a way to manually identify the device. I suspect that not all DVD/Blu-ray players can be known to the TV (so that the TV's remote can be used to control the player), but I would guess that almost all DVD/Blu-ray players could be used with the TV (if you used the player's remote control to control the player).
Answered by MikeH
Q: QuestionDoes it have sumsung tv
Asked by Dante.
- A:Answer Yes, it does have samsung tv.
Answered by LeslyG
Q: Questiondoes this tv come with all apps like netflix, hulu, and like international apps?
Asked by Johnny.
- A:Answer Yes, it does. Not sure why someone would answer no. I believe every smart tv has the apps available to download. They are not free, but all the apps are on the tv, you would need your subscription to access them.
Answered by Metheguy
Q: QuestionHow many and what types of audio outputs are available. Can this TV send more than one audio signal output at the same time?
Asked by CodeILM.
- A:Answer Hi CodeILM, You can connect audio devices via Optical Cable, HDMI eARC via Port 2, or Bluetooth. On the TU690T TV, you can use both TV and Bluetooth device audio simultaneously using the Multi-Output Audio feature. If you are looking to connect two Bluetooth devices at once, I recommend upgrading to the CU7000 TV. ~Samsung Advisor
Answered by Samsung

Q: QuestionJust bought this TV, set it up and turned on, the picture appears dark, is this a bad TV?
Asked by Jtesch.
- A:Answer Hi Jtesch, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at ~Samsung Advisor
Answered by Samsung

Q: QuestionDoes this tv provide screen mirroring with iOS devices?
Asked by Anonymous.
- A:Answer Hi there, This TV supports AirPlay 2 and requires iOS12.3 or later or mac OS 10.14.5 or later. ~Samsung Advisor
Answered by Samsung

Q: QuestionDo you deliver to 96052 zip code
Asked by Vince.
- A:Answer Hi Vince, It does not appear that Best Buy will deliver this TV to your zip code. However, I recommend reaching out to them for confirmation. ~Samsung Advisor
Answered by Samsung

Q: QuestionCan this TV sit in front of a window?
Asked by BowlingQueen300.
- A:Answer Yes? We have ours on a tv stand in front of a window
Answered by Shania
Q: QuestionIf the tv has a problem who comes out to fix it or check it out?
Asked by Anonymous.
- A:Answer Hi there, The TU690T TV comes with a 1-year limited manufacturer's warranty. We will send out authorized service dealers for a service appointment. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Answered by Samsung

Q: QuestionDoes it have Plugs for Xbox Switch And dvd
Asked by Joe.
- A:Answer Yes, two HDMI
Answered by BrandonW
Q: QuestionDoes this have blue tooth?
Asked by Jeffrey.
- A:Answer Hi Jeffrey, Yes, the TU690T TV is Bluetooth enabled. ~Samsung Advisor
Answered by Samsung

Q: QuestionIs this a smart tv
Asked by Yonkers.
- A:Answer Hi Yonkers, this is most definitely a Smart TV allowing you to connect to the internet to stream from apps such as Netflix, Amazon Prime Video, Hulu, and hundreds more. There are also options to browse the internet, control your smart home devices, and more. ~Samsung Advisor
Answered by Samsung

Q: QuestionDoes this TV have Alexa?
Asked by ERER.
- A:Answer Hi ERER, The TU690T does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. ~Samsung Advisor
Answered by Samsung

Q: QuestionHow many pixels is this TV
Asked by Cindy.
- A:Answer 4k tvs have 8.3 million pixels.
Answered by RobertM
Q: QuestionWill this work on 220 voltage outlet?
Asked by Anonymous.
- A:Answer Hi, This Samsung TV model is intended for use in the U.S. and will only support 120V. ~Samsung Advisor
Answered by Samsung

Q: Questiondoes this hook up to wireless wifi
Asked by goz.
- A:Answer Hi Goz, Yes, you can connect to Wi-fi on the TU690T TV. ~Samsung Advisor
Answered by Samsung

Q: QuestionDoes this TV come with the Spectrum ap?
Asked by MDG.
- A:Answer It isnt preinstalled in the list of apps it comes with but you can download it.
Answered by RobertM
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