Questions & Answers

Name: Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless Steel
Brand: Samsung
SKU: 6447915
Price: 999.99 USD
Availability: InStock
Rating: 4.6 (520 reviews)

Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless Steel

Model:: NX60A6711SS; |
SKU:: 6447915

User rating, 4.6 out of 5 stars with 520 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-40 of 61 questions

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Questionhow do you set clock on the stove
Asked 2 years ago by Dizzy.
- Answer The clock was set when I linked my phone and oven with my wifi.
  Answered 2 years ago by MusicMan
  Answer this question
QuestionMy current oven has a strong gas smell when in use. I understand a gas stove will have some slight smell of gas when the burners are turned on, but gas ovens I’m not sure if that is expected. Can you smell any trace of gas when this oven is in use?
Asked 2 years ago by Smell.
- Answer I smell gas coming from the front burner while it is off, often. Contacting Best Buy and Samsung about this.
  Answered 1 year ago by Anonymous
  Answer this question
QuestionAre the grates dishwasher safe?
Asked 2 years ago by SPJ.
- Answer Yes
  Answered 1 year ago by BridgetteS
  Answer this question
QuestionIs this model Alexa compatible?
Asked 2 years ago by Curious.
- Answer Smart things only App
  Answered 2 years ago by txdino40
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QuestionHow do I light pilot in my stove
Asked 2 years ago by Nesha.
- Answer There isnt a pilot light...it has electronic start.
  Answered 2 years ago by Gggman
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QuestionI have electric hook-up connector. I want to convert to gas and purchase the Samsung stove. Does Best Buy install gas hook-up valves/connectors?
Asked 2 years ago by Converting.
- Answer sorry i have gas so took old one out reinstalled new one.
  Answered 2 years ago by scrappy
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QuestionWhere do I find operating instructions for Samsung electric oven?
Asked 2 years ago by Anonymous.
- Answer I went on line to samsung and could download complete manual for oven.
  Answered 2 years ago by PinkiePie
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QuestionIs oven usable even when electricity is off?
Asked 2 years ago by Anonymous.
- Answer No but stove top is.
  Answered 2 years ago by PinkiePie
  Answer this question
Questiondo i need to buy any thing additional to install in my home lines or cords
Asked 2 years ago by jack.
- Answer You do need to purchase the kit for replacement of gas line new range new line. Separate purchase.
  Answered 2 years ago by PinkiePie
  Answer this question
QuestionThe stove appears-SE- what does that mean
Asked 3 years ago by Muneca.
- Answer Hi Muneca, We appreciate your question about an SE/5E error code. We realize this situation is difficult since the range is used regularly in preparing meals in the household. The error SE/5E (Defective key) will appear if any of the keys on the control panel are unresponsive or defective. I have shared a Samsung link for steps in resolving your concern with the range. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number 1144833559 and it will help our team pull up your information. Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionIs there a manual for the range which explains the features of the stove how to use the griddle how to use the hydrant or how to use the roast feature that goes into some depth on explaining and when you want
Asked 3 years ago by Backups.
- Answer Yes
  Answered 3 years ago by Jones
  Answer this question
QuestionWhats the product depth without the handle?
Asked 3 years ago by boijimmy3.
- Answer 26and a half inches.
  Answered 3 years ago by SoulessAngel
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QuestionIs a smart phone or other wifi connected device necessary to give the range voice commands? The term "built-in" to me implies that there may also be voice command capacity built into the range itself, in addition to wifi.
Asked 3 years ago by WillowCat.
- Answer I tried to go online to the Samsung app and saw a bunch of bad reviews so I didn't download it. But it isjust my husband and I so we don't really need the wifi part.
  Answered 3 years ago by SoulessAngel
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QuestionCan non-Stick cooking spray be used on the Samsung gas oven grill?
Asked 3 years ago by Dannyboy1908.
- Answer Yes
  Answered 3 years ago by verynice
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QuestionWhat are dimensions of storage drawer?
Asked 3 years ago by Dawnmcl.
- Answer for the gas oven the inside dimensions of the drawer are 25" wide, 19" long and 2 3/4" to the top of the drawer.
  Answered 2 years ago by PinkiePie
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QuestionDoes this have a broiler?
Asked 3 years ago by cheap.
- Answer Yes it does.
  Answered 3 years ago by Dylan
  Answer this question
QuestionHow do you set the clock?
Asked 3 years ago by Writer.
- Answer Hello, Thank you for reaching out and sharing your feedback about the Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WIFI and No-Preheat Air Fry - Stainless steel. I understand you want to know how to set the clock on this product. We are here to help. To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf for the user's manual and go to page 15 to guide you on how to set the clock. I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00049945/ for tips on how to clean your Samsung gas cooktop. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144536205. -Noraina
  Answered 3 years ago by Samsung
  Answer this question
QuestionIs this stove a 110 voltage?
Asked 3 years ago by Kidd.
- Answer Hi Kidd Thank you for reaching out regarding Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry if this stove is using a 110 voltage. Regarding your concern, this requires 120V. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-convectionplus-stainless-cooktop-in-stainless-steel-nx60a6711ss-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144437601 ^Camille
  Answered 3 years ago by Samsung
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QuestionWhich brand of stainless steel cleaner is approved by Samsung to be used on the oven
Asked 3 years ago by cbp.
- Answer I use 411
  Answered 3 years ago by dylan
  Answer this question
QuestionHow to remove test from screen
Asked 3 years ago by Capone4411.
- Answer Hi Juan. Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry on removing the test or demo mode. Regarding your concern, here are the steps to switch off the test or demo mode. 1. Press and hold the timer or clock symbol for 3 seconds. 2. Press 0 to enter Demo mode. 3. Press 1 or 2 to turn Demo mode on or off. (1 to on, 2 to off) 4. Press START/SET to save the change Here is also the link to the user manual for further assistance. Please go to page 31. https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144266925 ^Camille
  Answered 3 years ago by Samsung
  Answer this question

Showing 21-40 of 61 questions

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Questions & Answers

Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless Steel

Q: Questionhow do you set clock on the stove

Q: QuestionMy current oven has a strong gas smell when in use. I understand a gas stove will have some slight smell of gas when the burners are turned on, but gas ovens I’m not sure if that is expected. Can you smell any trace of gas when this oven is in use?

Q: QuestionAre the grates dishwasher safe?

Q: QuestionIs this model Alexa compatible?

Q: QuestionHow do I light pilot in my stove

Q: QuestionI have electric hook-up connector. I want to convert to gas and purchase the Samsung stove. Does Best Buy install gas hook-up valves/connectors?

Q: QuestionWhere do I find operating instructions for Samsung electric oven?

Q: QuestionIs oven usable even when electricity is off?

Q: Questiondo i need to buy any thing additional to install in my home lines or cords

Q: QuestionThe stove appears-SE- what does that mean

Q: QuestionIs there a manual for the range which explains the features of the stove how to use the griddle how to use the hydrant or how to use the roast feature that goes into some depth on explaining and when you want

Q: QuestionWhats the product depth without the handle?

Q: QuestionIs a smart phone or other wifi connected device necessary to give the range voice commands? The term "built-in" to me implies that there may also be voice command capacity built into the range itself, in addition to wifi.

Q: QuestionCan non-Stick cooking spray be used on the Samsung gas oven grill?

Q: QuestionWhat are dimensions of storage drawer?

Q: QuestionDoes this have a broiler?

Q: QuestionHow do you set the clock?

Q: QuestionIs this stove a 110 voltage?

Q: QuestionWhich brand of stainless steel cleaner is approved by Samsung to be used on the oven

Q: QuestionHow to remove test from screen

Best-selling All Ranges

Questionhow do you set clock on the stove

QuestionMy current oven has a strong gas smell when in use. I understand a gas stove will have some slight smell of gas when the burners are turned on, but gas ovens I’m not sure if that is expected. Can you smell any trace of gas when this oven is in use?

QuestionAre the grates dishwasher safe?

QuestionIs this model Alexa compatible?

QuestionHow do I light pilot in my stove

QuestionI have electric hook-up connector. I want to convert to gas and purchase the Samsung stove. Does Best Buy install gas hook-up valves/connectors?

QuestionWhere do I find operating instructions for Samsung electric oven?

QuestionIs oven usable even when electricity is off?

Questiondo i need to buy any thing additional to install in my home lines or cords

QuestionThe stove appears-SE- what does that mean

QuestionIs there a manual for the range which explains the features of the stove how to use the griddle how to use the hydrant or how to use the roast feature that goes into some depth on explaining and when you want

QuestionWhats the product depth without the handle?

QuestionIs a smart phone or other wifi connected device necessary to give the range voice commands? The term "built-in" to me implies that there may also be voice command capacity built into the range itself, in addition to wifi.

QuestionCan non-Stick cooking spray be used on the Samsung gas oven grill?

QuestionWhat are dimensions of storage drawer?

QuestionDoes this have a broiler?

QuestionHow do you set the clock?

QuestionIs this stove a 110 voltage?

QuestionWhich brand of stainless steel cleaner is approved by Samsung to be used on the oven

QuestionHow to remove test from screen