Questions & Answers
- Model:
- WV60M9900AV
- |
- SKU:
- 5712431
Highly rated by customers for: Washer Capacity, Cleaning Performance, Noise Level
$367.99Your price for this item is $367.99
Clearance
Comp. Value: $1,799.99
The comparable value price is $1,799.99
Page Showing 81-99 of 99 questions
Q: QuestionWill washer and dryer hold a king size bedroom quilt?
Asked by Nanny.
- A:Answer Yes! Definitely , make sure it’s the larger sized dryer
Answered by Court
Q: QuestionDo this unit work with Alexa?
Asked by CC21.
- A:Answer Yes, you can use Alexa with this product.
Answered by CommunityAnswer
Q: QuestionWhat about repairs or sevicing. Home Depot says they have no servicing for samsung.
Asked by Lisa.
- A:Answer I got a 4y warranty from BestBuy through Geek Squad
Answered by Gregm
Q: QuestionCan you leave clothes to soak in the top washer?
Asked by kika.
- A:Answer Hello Kika. The Top Washer does not have the Pre-Soak mode. To review all the cycles on the Top Washer, check page 43 and 44 on the user manual: https://bit.ly/2wVe9V7 ^Joan
Answered by Samsung

Q: QuestionCan leave clothes to soak clothes on the top washer?
Asked by kika.
- A:Answer Hello Kika. The Top Washer does not have the Pre-Soak mode. To review all the cycles on the Top Washer, check page 43 and 44 on the user manual: https://bit.ly/2wVe9V7 ^Joan
Answered by Samsung

Q: QuestionWill the machine wash 10 kg cloths or should I ve to load it full for every wash?
Asked by Anndal.
- A:Answer Yes, small loads under 3.3 pounds go in the top only.
Answered by CommunityAnswer
Q: QuestionIs there a pedestal available for the flex dual washer
Asked by Wink.
- A:Answer Hello Wink, Thank you for reaching out and letting us know your inquiry about a pedestal available for the dual flex washer. We understand that this information may be essential for you. We're here to help. Yes, per checking, there is an available pedestal for the dual flex washer. For reference, attached is a link to the user manual to learn more about the product. See pages 20-34 for additional information about the compatible pedestal and installation. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf You may visit samsungparts.com should you wish to purchase a pedestal. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144287641 -Angelica
Answered by Samsung

Q: QuestionIs the depth of 34” measured from the wall or from the back of the machine? We have about 34 inches from the wall but if we need another 5 inches for the hose and plugs, it would stick out. It also says 65” tall with open door. Is 60” enough height?
Asked by Marshall.
- A:Answer 34'' from the back of the machine. you need at least 37'' to install this machine. it is a big one.
Answered by Sean
Q: QuestionAre you able to use the steam option only on this washing machine. I don't want to run a load but I want to steam clean a shirt.
Asked by Brandon.
- A:Answer Yes. It has two in independent washer tubs. Small one on top for delicates, steam and small loads. Large one front load for normal loads
Answered by JDL88
Q: QuestionWhere in the bottom of each machine is the light located, and is it LED lighting?
Asked by Lynn.
- A:Answer Hi Lynn, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 Cu. Ft. High Efficiency Smart Front Load Washer with Steam and FlexWash™ - Black stainless steel. The drum light is for the lower washer only. I have shared the user manual link for the refrigerator below. Please click on the link and turn to page 55. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144348304 Leo
Answered by Samsung

Q: QuestionOne of the reviews mentions the requirement for a "straight down" drain hose. I have a 40 year old home and the current drain pipe is about 6" above the height of my current front load washer on a pedestal. Can anyone confirm? How difficult to adapt?
Asked by WPetersonIrvine.
- A:Answer You should be ok with your current set up. I had the same set up and when the washer was delivered and hooked up there was no issues or special attachments needed. The drain hose fit right in. It does stick up a little more than your typical J hook hose.
Answered by Whyme
Q: QuestionIs there a Flex Dryer? If I wash two loads of clothes I can't mix them in the dryer. What do people do?
Asked by SA.
- A:Answer The toploader is very small, so you can either dry it before or after your large load or you can flat dry it on the dual layer top dryer.
Answered by Shoosh
Q: QuestionHow many gallons of water does a cycle with this model use. Have septic system and trying to determine the number of loads I can safely do in 1 day.
Asked by Robert.
- A:Answer Hi Robert, Thank you for reaching out to us and we are glad to know that you are using Samsung products. We are happy to receive your question about this washer. Your washing machine will detect the weight of the load and automatically adjust the optimal water level, washing time, rinse counts, and spin counts based on the cycle that is selected. I highly recommend visiting this link for the reference guide: Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime. https://www.samsung.com/us/support/answer/ANS00030150/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/WV60M9900AV/A5 If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144602381 Thank you for choosing Samsung. Have a great day. -Trisha-
Answered by Samsung

Q: QuestionThe top door lock is broken . How can I order that part to replace
Asked by Navid.
- A:Answer Hi Navid. Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash™ top door lock broken. I am sorry to learn that your top door lock is broken; regarding your concern, I suggest you get in touch with our Samsung Parts team to assist you in getting the part needed. You can reach them on this details. J & J International, Inc. Live Help: 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) Fax: 973.226.6682 Address: 8 York Avenue, West Caldwell, NJ 07006 I suggest you check this link for further assistance. http://www.samsungparts.com/ Also, here is a copy of your warranty. https://www.samsung.com/us/support/service/warranty/NE63T8911SG/AA Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144349099 ^Camille
Answered by Samsung

Q: QuestionIs it made in the USA?
Asked by Layna.
- A:Answer starting just today samsung washing machines are being made in newberry county, south carolina.otherwise its korea,china,brazil depending on model
Answered by applianceguy69
Q: QuestionCan you use downy unstoppable on the washing machine?
Asked by Anonymous.
- A:Answer I'm happy to hep with this! I have this link (https://bit.ly/33IJeNc) that has everything you need to know about using different types of detergent in the washer. ^Jecca
Answered by Samsung

Q: QuestionWhere do you put detergent for presoak? I bought to soak items in top but see I can’t do that from other qs here, :/ what about lower washer? Where do I add presoak detergent?
Asked by Lauren.
- A:Answer Hello Lauren, Thank you for reaching out. We appreciate you letting us know your inquiry on where you add presoak detergent in this Samsung washer. We understand how important this information is for you, and we'll be glad to look into this for you. As per checking, the lower washer provides three cleaning agent compartments: the left-most compartment for the main wash, the right first for bleach, and the far-right for fabric softener. You may refer to pages 41-42 of the product's user manual to learn more about the lower washer of your appliance. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144597959 -Angelica
Answered by Samsung

Q: QuestionCan a Tide POD that is HE be used in the top load part of this washer?
Asked by EmilyL.
- A:Answer Yes. We use them everyday.
Answered by Adam
Q: QuestionI noticed that the height for the washer is listed at 46.9". My upper cabinets are 53.125" above the floor and 16.75" off the wall. Can anyone tell me the overall height with the upper washer lid open? I'm afraid that I wont have the clearance. Thanks!
Asked by in2hockey.
- A:Answer Judging from all the photos I have looked at and with some calculations, I would say you need about 18" to 20" for the top door to open under an over head cabinet just my construction experience estimate.
Answered by Possible
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