Questions & Answers

Q: QuestionWhat is the Ready2Fit Guarantee?

• A:Answer If this range doesn't fit your existing 30" freestanding range cutout, Samsung will provide $100 towards modification costs.

Q: QuestionWhat is the oven capacity of this Samsung range?

• A:Answer This Samsung range has a large oven capacity of 6.3 cubic feet.

Q: QuestionIs this range Wi-Fi enabled?

• A:Answer Yes, this range is Wi-Fi connected and can be controlled via the SmartThings app.

Q: QuestionHow many cooking elements does the cooktop have?

• A:Answer The cooktop has 5 heating elements, including dual and triple ring elements.

Q: QuestionCan I control this range with my voice?

• A:Answer Yes, this range is voice-enabled and works with Bixby, Alexa, or Google.

Q: QuestionDoes this range have convection cooking capabilities?

• A:Answer Yes, this range features powerful convection cooking for faster and more even cooking.

Q: QuestionI need basic operating directions for this oven. No instructions with oven so where to find? How to set time? How to light up panel? How to turn off cooking time?

Asked 4 months ago by Anonymous.

• A:Answer Hello there, We want you to have a better experience using your range. Allow us to help you. Please refer to pages 28-29 of the range's manual for instructions on how to operate the range (turning on, setting the clock, turning off the cooking time): https://files.bbystatic.com/GUMI%2FvoH3Exg1JrLoBeD4g%3D%3D/User%2BManual Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150023687, to help our team locate your information when you message us. Have a great day. -John

  Answered 4 months ago by Samsung

  
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Q: QuestionWhich power cord do I need to buy 40 Amp or 50 AMp

Asked 5 months ago by Anonymous.

• A:Answer Greetings! We are glad to answer your question about this Samsung range model. We strongly recommend using a 40-amp range cord for proper and safe operation. However, if a 50-amp range cord is used, it must be clearly marked as suitable for use with nominal 1 3⁄8" diameter connection openings. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionDo I have to have WiFi for features to work, or can I not use the WiFi

Asked 5 months ago by Ksr.

• A:Answer Greetings! We are glad to answer your question about this Samsung range model. Connecting this range model to Wi-Fi enables the Smart Control/Monitor Feature via the SmartThings application; however, if you decide to not connect this range model to a wireless connection, all features apart from the Smart Control/Monitor Feature can still be utilized. Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149412042 to help our team pull up your information. Leo

  Answered 5 months ago by Samsung

  
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