A:AnswerI thought I was missing something because the griddle didnt have anything to hold it in place--and the cooktopsurface is slippery! I can't imagine how it could be useful if it slides all over. Has anyone found a solution? I was really excited about this feature!
A:AnswerHi buddish,
We appreciate your question about the oven function of the range.
Yes, this range is equipped with a broiler function. Please refer to pages 40 - 41 of the user manual shared below.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144824675 and it will help our team pull up your information.
Leo
A:AnswerThe burners can be used individually or together when you have the griddle on. The rapid boil is on the right side. This is where you would have a large pot or skillet. When I used the burners with the griddle, it took just a few minutes to heat up and they were ready to use. There is a warmer that is in the middle of the stove.
A:AnswerHi Newbee,
Thank you for reaching out and we hope you are in good health. We appreciate that you have purchased a Samsung home appliance. We hope that it will be up to your standards.
I have shared a Samsung link below which includes a step-by-step guide on how to air fry.
https://www.samsung.com/us/support/answer/ANS00088063/
I have also shared the user manual link below. Please access the link and turn to pages 41 - 43.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144510270
Leo
A:Answer21" x 29.5" The 21 dimension is front to back. There is a "lip" that is about 3/8 inches high around the edges all the way around so you do not want to exceed either diminsion or the cover will be sitting on that ridge around the cooktop.
A:AnswerHi Samsungfan,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Black stainless steel.
The preferred cookware are flat bottom and straight sides. The cookware should always match pot diameter to element surface diameter.
I have included the user manual link below. Please click on the link and turn to pages 26 -27 for choosing the proper cookware.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144301664
Leo
A:AnswerIt sure is, Trilla! This model has so many great features, including, bread proof, self and steam clean, air fry, dehydrate, and smart control! If you want to read more about all the great options on this model, here is a link (https://bit.ly/3r6TQRp) to the full user manual. ^Jecca
A:AnswerThere is a large heavy porcelain plate that separates the ovens and each oven has it's own temp probe extending into the oven a few inches. You won't need to worry about top oven getting too hot from the bottom at the temperatures you mentioned. The top oven does have a vent control with a screen if you look up and to the left.
A:AnswerHello CPurser,
Thank you for reaching out. We appreciate you taking the time to raise your concern about your electric range. I understand you want to know if you need to heat up your oven while using your air fryer. We are here to help you.
As per checking, preheating is not necessary.
To help you with your concern, I am providing this link https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf for your user manual to guide you.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144169634.
- Noraina
A:AnswerGreat question, Zebb! To help with this, I'm providing this link (https://bit.ly/3k54rtD) to our guide on cleaning the oven. It has detailed information about how to use the steam clean feature, as well as other cleaning tips. ^Jecca
