Questions & Answers

Name: Samsung - 60" Class - (60" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Brand: Samsung
SKU: 4785500
Price: 268 USD
Rating: 4.7 (848 reviews)

Samsung - 60" Class - (60" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Model:: UN60JU7090FXZA; |
SKU:: 4785500

User rating, 4.7 out of 5 stars with 848 reviews.

Highly rated by customers for:

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QuestionIs this TV compatible with HDCP 2.2?Without it, it won't be able to process 4K content via blu ray players in the future. Thanks.
Asked 9 years ago by Anonymous.
- Answer I asked Samsung support this on a chat this morning and they confirmed that it is in fact comoatible. Also it does support HDR... Samsung just has a different name for theirs.
  Answered 9 years ago by John
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Question3D glasses must be used for all programing ???Did you need to use the glasses for all programing or only for 3D movies and events ???
Asked 9 years ago by Jorge.
- Answer ONLY for 3D blue ray DVD's or 3D programming. What's great about this tv is that under PICTURE settings, you can turn on 3D viewing and then wear the glasses and you see regular programming in 3D. You can then turn it off and goes back to normal viewing. Glasses are used ONLY for viewing 3D
  Answered 9 years ago by nestorg
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QuestionHow is this for gaming like xbox and PS4?
Asked 9 years ago by Anonymous.
- Answer With Game mode on its excellent. It's not easy to find game mode on this tv it's listed under other settings. I played Black Ops 3 on Xbox One last night and loved it. No noticiple input lag and the picture is unreal. Without using the game mode setting it felt like there could have been a slight input lag but not to bad. I didn't notice any motion blur on either setting. Much better gaming TV then my Panisonic Plasma or Sony led tv.
  Answered 9 years ago by TY13
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Questionwhats the difference between the Samsung 60 in model 7000 and 7090
Asked 9 years ago by Anonymous.
- Answer As far as I can tell, the remote. The 7100 has the Smart remote, the 7090 does not. One can speculate that the panels will be of lower quality for the 7090 because of the price difference, but I can't confirm that and my TV has zero issues with contrast/deep blacks, or screen uniformity.
  Answered 9 years ago by abobo
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QuestionIs the refresh rate on this TV 120 or 249?I see the Motion Rate is 240 but is that the same as the refresh rate? Could not find in the specs. Thank you.
Asked 9 years ago by Anonymous.
- Answer With Samsung, the motion rate is the double of the refresh rate. Since the Motion rate(Or CMR as samsung calls it) is 240.. you will be getting a refresh rate of 120 Hz.
  Answered 9 years ago by Gomu
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QuestionVideo calibration settingsLooking for video calibration settings for this set. I've been playing with set for two days trying get a good picture. Does anyone have settings that they would suggest. I know every room and set is different but I'm looking for a good starting point.
Asked 9 years ago by Moose.
- Answer Try these - I have changed these slightly recently, but should be a good start for you. General: Mode: Standard Backlight: 8 Contrast: 80 Brightness: 45 Sharpness: 70 Color: 50 Advanced: Dynamic Contrast: High Black Tone: Dark Flesh tone: 0 RGB Only Mode: Off Color Space: Native Gamma: 0 Picture Options: Color Tone: Standard Digital Clean View: High MPEG Noise Filter: High Film Mode: Auto2 Auto Motion Plus: Clear
  Answered 9 years ago by Anonymous
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QuestionDoes the TV come with a remote? Is it the smart remote?
Asked 9 years ago by Jake.
- Answer It comes with a remote. No, it's not a smart remote.
  Answered 9 years ago by Nate
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QuestionMini ConnectWondering If you have to use this device or is all the ports on the back to just individually plug in optical and hdmi connections. Don't really wanna use the box if i don't have to.
Asked 9 years ago by Anonymous.
- Answer The mini connect must be used when connecting hdmi and optical audio cables. There are ethernet, usb, ant in, component and aux video jacks on the tv itself though.
  Answered 9 years ago by SamsungFan
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Questionsmart remotewheher this tv support smart remote? if yes, is this tv support voice interaction with smart remote?
Asked 9 years ago by SUBHANI.
- Answer I believe TV does not support voice recogni.. but handles cursor movement well on screen
  Answered 9 years ago by Vishal
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QuestionDoes this TV have an Amazon video app?
Asked 9 years ago by Anonymous.
- Answer yes
  Answered 9 years ago by haagen
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QuestionWhat is the width of the stand...?My present TV stand is 39 1/2 inches wide. I ordered this TV Sunday Jan. 17th and it will be delivered Wednesday Jan. 20th. So, I am pressed for time to find out what the width of the TV stand is. Any help would be greatly appreciated. Thank you.
Asked 9 years ago by Bad Dad.
- Answer You are one lucky man. The stand is 39.25" wide and 11.5" deep. So your current TV stand should work.
  Answered 9 years ago by CaesaR
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QuestionPandora available?Will we be able to get Pandora, the music player, on this tv? Does the browser support the software needed to get Pandora, eg java and flash? Thank you.
Asked 9 years ago by Barrett Short.
- Answer Has Pandora.
  Answered 9 years ago by mel13
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QuestionWhat is return polict for this item
Asked 9 years ago by sb.
- Answer Best Buy said the Return policy for this item is 15 days (for Elite members it's 30 days) (for Elite Plus reward members it's a little longer than that). But it's better to return within the 15 days to be on the safe side so keep all packaging materials just in case.
  Answered 9 years ago by nestorg
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QuestionIs this a 3D TV, I was told it is not 3D.I know in the description that is says 3D but when I went too my local Best Buy (Bossier City, Louisiana ) location I was told by the sales person that it was a misprint online that it was not a 3D tv at all. I even showed then the ad, and they kept telling me it is not.
Asked 9 years ago by Travis.
- Answer Absolutely yes! Bought the 3D glasses online and was amazed at how realistic 3D has become. The TV automatically detects 3D video so you don't need to enable the feature. I viewed some 3D on youtube where many videos can be viewed.
  Answered 9 years ago by Skip
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Questionappswhat apps come on tv and can you download apps
Asked 9 years ago by zippydu.
- Answer Most popular apps like Netflix and YouTube pandora and HBO and u can download a lot of stuff and games
  Answered 9 years ago by Williy
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QuestionDoes 60JU7090 support PlayStation Now Game Streaming?Does 60JU7090 support PS Now game streaming?
Asked 9 years ago by Gary Lam.
- Answer Yes, not tested yet
  Answered 9 years ago by Vishal
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QuestionCan anyone confirm the three items below:1. Is this tv HDCP 2.2 compliant? 2. Does this tv actually support HDR at this price? 3. Is there an ethernet port for better internet connectivity?
Asked 9 years ago by Anonymous.
- Answer 1. Yes 2. Not sure 3. Yes
  Answered 9 years ago by Vishal
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QuestionCan I use this TV screen as a monitor for my computer?
Asked 9 years ago by Anonymous.
- Answer Yes, through HDMI.
  Answered 9 years ago by luckyslick
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QuestionTv model un60ju7090fxza No powering up.check power pcb and back light not coming on discounted the mother pcb and the second pcb on the back. Back up light coming on What's the cost to replace the mother and the other pcb. Hoping lest than $300 thanks
Asked 7 months ago by Moises.
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QuestionHow do I get in contact with someone that can help with a TV warranty ? Can't get anyone on the phone or anyone on the chat screen.
Asked 4 years ago by Warranty.
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Showing 1-20 of 58 questions

Questions & Answers

Samsung - 60" Class - (60" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Q: QuestionIs this TV compatible with HDCP 2.2?Without it, it won't be able to process 4K content via blu ray players in the future. Thanks.

Q: Question3D glasses must be used for all programing ???Did you need to use the glasses for all programing or only for 3D movies and events ???

Q: QuestionHow is this for gaming like xbox and PS4?

Q: Questionwhats the difference between the Samsung 60 in model 7000 and 7090

Q: QuestionIs the refresh rate on this TV 120 or 249?I see the Motion Rate is 240 but is that the same as the refresh rate? Could not find in the specs. Thank you.

Q: QuestionVideo calibration settingsLooking for video calibration settings for this set. I've been playing with set for two days trying get a good picture. Does anyone have settings that they would suggest. I know every room and set is different but I'm looking for a good starting point.

Q: QuestionDoes the TV come with a remote? Is it the smart remote?

Q: QuestionMini ConnectWondering If you have to use this device or is all the ports on the back to just individually plug in optical and hdmi connections. Don't really wanna use the box if i don't have to.

Q: Questionsmart remotewheher this tv support smart remote? if yes, is this tv support voice interaction with smart remote?

Q: QuestionDoes this TV have an Amazon video app?

Q: QuestionWhat is the width of the stand...?My present TV stand is 39 1/2 inches wide. I ordered this TV Sunday Jan. 17th and it will be delivered Wednesday Jan. 20th. So, I am pressed for time to find out what the width of the TV stand is. Any help would be greatly appreciated. Thank you.

Q: QuestionPandora available?Will we be able to get Pandora, the music player, on this tv? Does the browser support the software needed to get Pandora, eg java and flash? Thank you.

Q: QuestionWhat is return polict for this item

Q: Questionappswhat apps come on tv and can you download apps

Q: QuestionDoes 60JU7090 support PlayStation Now Game Streaming?Does 60JU7090 support PS Now game streaming?

Q: QuestionCan anyone confirm the three items below:1. Is this tv HDCP 2.2 compliant? 2. Does this tv actually support HDR at this price? 3. Is there an ethernet port for better internet connectivity?

Q: QuestionCan I use this TV screen as a monitor for my computer?

Q: QuestionTv model un60ju7090fxza No powering up.check power pcb and back light not coming on discounted the mother pcb and the second pcb on the back. Back up light coming on What's the cost to replace the mother and the other pcb. Hoping lest than $300 thanks

Q: QuestionHow do I get in contact with someone that can help with a TV warranty ? Can't get anyone on the phone or anyone on the chat screen.

QuestionIs this TV compatible with HDCP 2.2?Without it, it won't be able to process 4K content via blu ray players in the future. Thanks.

Question3D glasses must be used for all programing ???Did you need to use the glasses for all programing or only for 3D movies and events ???

QuestionHow is this for gaming like xbox and PS4?

Questionwhats the difference between the Samsung 60 in model 7000 and 7090

QuestionIs the refresh rate on this TV 120 or 249?I see the Motion Rate is 240 but is that the same as the refresh rate? Could not find in the specs. Thank you.

QuestionVideo calibration settingsLooking for video calibration settings for this set. I've been playing with set for two days trying get a good picture. Does anyone have settings that they would suggest. I know every room and set is different but I'm looking for a good starting point.

QuestionDoes the TV come with a remote? Is it the smart remote?

QuestionMini ConnectWondering If you have to use this device or is all the ports on the back to just individually plug in optical and hdmi connections. Don't really wanna use the box if i don't have to.

Questionsmart remotewheher this tv support smart remote? if yes, is this tv support voice interaction with smart remote?

QuestionDoes this TV have an Amazon video app?

QuestionWhat is the width of the stand...?My present TV stand is 39 1/2 inches wide. I ordered this TV Sunday Jan. 17th and it will be delivered Wednesday Jan. 20th. So, I am pressed for time to find out what the width of the TV stand is. Any help would be greatly appreciated. Thank you.

QuestionPandora available?Will we be able to get Pandora, the music player, on this tv? Does the browser support the software needed to get Pandora, eg java and flash? Thank you.

QuestionWhat is return polict for this item

Questionappswhat apps come on tv and can you download apps

QuestionDoes 60JU7090 support PlayStation Now Game Streaming?Does 60JU7090 support PS Now game streaming?

QuestionCan anyone confirm the three items below:1. Is this tv HDCP 2.2 compliant? 2. Does this tv actually support HDR at this price? 3. Is there an ethernet port for better internet connectivity?

QuestionCan I use this TV screen as a monitor for my computer?

QuestionTv model un60ju7090fxza No powering up.check power pcb and back light not coming on discounted the mother pcb and the second pcb on the back. Back up light coming on What's the cost to replace the mother and the other pcb. Hoping lest than $300 thanks

QuestionHow do I get in contact with someone that can help with a TV warranty ? Can't get anyone on the phone or anyone on the chat screen.