Questions & Answers

Q: QuestionWhat's the difference between this TV and the UN65MU8000FXZA? Besides a few hundreds more on the 65" CLASS MU9000.

Asked 8 years ago by SF.

• A:Answer Local dimming, sound quality, picture quality. I looked at both side by side with the same picture showing. I would suggest you do the same before making a choice. If the difference would only have been money I certainly would have purchased the 8000 instead of the 9000. Hope this helps.

  Answered 8 years ago by GangstaVerified Purchase

  Helpful (26)Unhelpful (9)ReportAnswer this questionShow more answers (3)

Q: QuestionI know it says it has "Clear Motion Rate 240" but is the actual screen refresh rate 240hz?

Asked 8 years ago by Anonymous.

• A:Answer No it is not 240hz, it is in fact 120hz

  Answered 8 years ago by Stanlee

  Helpful (17)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionI am thinking of buying MU8000 or the Sony X900E. Can someone tell me which is a better buy?

Asked 8 years ago by CyberDuduy.

• A:Answer I currently have a 2010 Samsung 1080P, 240 hertz refresh rate TV and have the MU9000 on order. I can tell you the colors seem brighter and more vibrant on the MU8000 and 9000. The Sony colors are more life like with out the in your face colors. To me they are both good TV's and the decision is simply taste in what you will be using them for, but i have have multiple smaller Samsung TV's and all have been great.

  Answered 8 years ago by MHHIIVerified Purchase

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIm seeing motion blur and juddering whenever I watch sports and on some fast-paced movies I have played with the judder and motion blur all the way up to 10 and turned on the LED clear and I'm still getting it. Any help or ideas driving me crazy

Asked 8 years ago by Avery.

• A:Answer In the settings, go to picture, expert settings and set auto motion plus to off. This worked for me when I was having the same problem.

  Answered 8 years ago by RoyDVerified Purchase

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI bought the Sony xbr65x900e and noticing bleeding and blur. Thinking about changing to this Samsung. Is the Samsung better

Asked 8 years ago by Avery.

• A:Answer I had the Samsung MU9000 for less than three weeks and a thin white line developed across the entire screen... needless to say I wasnt happy. The service tech with Geek Squad came out and said it's a bad panel so they are ordering a replacement panel. $2400 on a TV, (4) days past the allowable return policy so I'm getting a lemon repaired...

  Answered 8 years ago by JohnBVerified Purchase

  Helpful (9)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is height and width

Asked 8 years ago by Randy.

• A:Answer The dimensions with stand are: (W x H x D)57" x 32.9" x 1.9".

  Answered 8 years ago by CommunityAnswer

  Helpful (7)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes this TV have any motion blur during sports?

Asked 8 years ago by Johnny.

• A:Answer I have only have this TV for 2 days. I have noticed motion blur. It's not all the time. I noticed it as I was watching a commercial yesterday and a little girl in a fairy costume was running - I could see blur in the wings. My husband barely saw it. Don't know if some more people are more sensitive that others. It aggravates me. We upgraded from a 2009 Sony si of course this TV picture is phenomenal. I just wish I could fix this issue.

  Answered 8 years ago by Mily

  Helpful (6)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat are the differences between the 8000 series and the 9000 series, and do they have the same picture qualities?

Asked 8 years ago by Anonymous.

• A:Answer No, the 9000 series is one step up from the 8000 series. Better picture, HDR+, etc.

  Answered 8 years ago by Nick

  Helpful (7)Unhelpful (3)ReportAnswer this question

Q: QuestionDoes this have a matte screen? I need a matte screen tv.

Asked 8 years ago by T.

• A:Answer if your looking for reflection free than this TV has a additional layer of glass that reduces reflection.

  Answered 8 years ago by DonV

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionISSUE: Watching Cable TV (Time Warner-Spectrum) the TV will cut in the middle of a program to "No Signal" screen. Cable Tech confirmed no issues. UHD HDMI Cables. Latest Firmware on TV. Also...No Issue with Nextflix over Wifi. Anyone able to help?

Asked 7 years ago by Psanab.

• A:Answer Yes I had the same issue. Went round around with spectrum. Finally changed the box out and ran new under ground cable. Not sure which one was the fix, but has been fine for months with no issues.

  Answered 7 years ago by Mj589Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is HDMI ARC and do I need it to connect the tv to a A/V system?

Asked 7 years ago by Tbone.

• A:Answer ARC is basically a specialized HDMI port that permits the tv to "talk both ways" to the A/V receiver on the other end. Using this HDMI port is ideal for A/V type receivers (sound bars and the like) because the signal goes both ways allowing the tv to turn on/off the A/V receiver when needed.

  Answered 7 years ago by iukjkVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is difference between 900 series 800 samsung can u tell the difference for money

Asked 7 years ago by Anonymous.

• A:Answer In the store the 8000 will appear brighter but it's due to the 9000s ECO feature dimming and Samsung applied a tint to the screen to reduce reflection, you can see it when the unit is powered off. Otherwise it's a great tv with similar features of QLEDs just not as bright.

  Answered 7 years ago by RelzVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the height to to bottom of the 65" TV?

Asked 8 years ago by David.

• A:Answer It is 36.4" with the stand.

  Answered 8 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo this tv have an e-arc port

Asked 3 years ago by Anonymous.

Q: Questioncan I just plug in the USB into the back and have it work? what do I have to do to make it work?

Asked 5 years ago by CJ.

Q: Questionwhat size USB can i use on the TV? Is it comparable with the 3.1?

Asked 5 years ago by CJ.

Q: QuestionSome of the Samsung product stickers left residue on upper left corner of the actual screen surface. Anyone else experience this and/or know a safe way to remove?

Asked 7 years ago by Theycallmebyers.

• A:Answer It’s from the edge protective cellophane - if you had it installed by Geek Squad get in touch with the tech - if not I’d go back to the store where a bought the TV and ask at least the salesman and their manager what to do.

  Answered 7 years ago by RCS1319

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question9000 series is it possible use 230 volts or 110 only?

Asked 7 years ago by David.

• A:Answer 110 only

  Answered 6 years ago by ITGuyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the size of the upper wall mount bolt hole?

Asked 7 years ago by JustAms.

• A:Answer I believe it was a M6 bolt size.

  Answered 7 years ago by DuckVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question