Questions & Answers

Q: QuestionHow far off center can you sit without losing a quality picture? The 9000 series are terrible as well as other brands. This is very important Samsung claims wide viewing angle I heard to the contrary. M

Asked 8 years ago by bobav.

• A:Answer The viewing is almost the full 180 degrees. It is crisp and clean even when watching it from 15 feet off to the side, yet only 1 foot in front of it. Buy far the best picture we have seen at any angle and we did a lot of shopping and looking before we bought. Hope this helps.

  Answered 8 years ago by notatechnoVerified Purchase

  Helpful (12)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat is the millisecond input lag time on this TV?

Asked 8 years ago by Love2160p.

• A:Answer Honestly, your ms lag on a TV is not anywhere near a monitor. Monitors are always better. Pretty much all new 4k TV's in the premium line-up use some sort of HDMI port selector box (Samsung calls it the OneConnect). However, with this year, they are using Fiber Cable instead of the thicker, slower cable. It is much faster than previous years (which the KS8000 series is the comparable model is only 18ms). I would honestly expect somewhere between the 10-12ms input lag. Wait until Rtings.com posts their tech specs.... ****I am also a Best Buy Employee.

  Answered 8 years ago by GamerBrii

  Helpful (17)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this TV have 3d mode? If not which Samsung 65inch does?

Asked 8 years ago by CPT.

• A:Answer The interest in 3D TV sets seems to have passed, after the 2015/2016 model years. To my knowledge, only Sony and LG still offer 3D TVs, and, in the case of Sony, it's in their XBR900 series, and for the LG, its on certain models of its OLED screen series. It is possible the some retailers may still have some new, in-box 3D TVs from recent model years, still in stock, but not very likely.

  Answered 8 years ago by Vortexx

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this TH withstand a blow from a lightsaber?

Asked 8 years ago by MrsYoung.

• A:Answer There are very few things that can withstand the blow from a lightsaber and I doubt this is one of them. The force is not strong with this one.

  Answered 8 years ago by UtreaperVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the vertical distance from one of the top VESA mount holes to the top edge? There is either a diagram in user's manual (not currently on Samsung's website yet) or it has to be physically measured from a new display. Needed to calc hanging mount.

Asked 8 years ago by Mike.

• A:Answer The answer is 10.4" inches from one of the top VESA mount holes to the top edge of the case. Samsung finally published the manuals for this TV series - this is referenced on Page-19 of English 'User Manual' (not e-manual). Here is the numbers for all three TVs in the series: Size Model VOffset 55" QN55Q7FAMF 5.5" 65" QN65Q7FAMF 10.4" 75" QN75Q7FAMF 10.2" *Same Mike that asked question - also former Best Buy Service/Geek Squad employee ;-)

  Answered 8 years ago by Mike

  • 
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionI recently purchased this TV & am waiting for delivery. My current service is Internet 100 Mbps. Do I need to increase this so I can stream from Netflix?

Asked 7 years ago by ShayShay.

• A:Answer Should work fine for Netflix 4K. You will however have to pay Netflix four more dollars a month if you want to stream 4k content. It really looks spectacular on this TV. I recommend using the ethernet port rather than wireless.

  Answered 7 years ago by jw1000Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionPlease verify length of this tv. One answer to this question says 90" long? Tyvm

Asked 8 years ago by lin1.

• A:Answer The TV is 56.9 inches wide.

  Answered 8 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is Smart TV, precisely what does it do, and how can I disable it if I choose?

Asked 8 years ago by Jaye.

• A:Answer Smart TV just means that it can receive Wifi by itself and play any of the streaming services available on your WIfi. You can use it as a "Dumb" TV by hooking up cable and watch what ever you have selected from your cable service. The Smart capabilities will not come into play unless you choose to use them.

  Answered 7 years ago by McIrishVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI really want this TV, and I'm willing to have an electrician put a power receptacle where it would be behind the TV. But I'm trying to figure out how a plug fits between the TV and the wall with the zero clearance mount. How do you plug this thing in?

Asked 8 years ago by Texdentist.

• A:Answer You need to have your electrician install a recessed receptacle. They are very common now and you can buy them off the shelf at Home Depot.

  Answered 8 years ago by AstridVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI think I speak for most people when it comes to this question: What is the contrast ratio of this TV? I know this is still an LED TV, but the SUHD from last year had over 6,500:1 ratio which is great. How about this year's QLED?

Asked 8 years ago by Acehood.

• A:Answer It has improved, I have forgotten the numbers but it's by quite a bit. The tv does great for movies with low light - just take it off of dynamic.

  Answered 8 years ago by AudioGuy

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCurious if anyone has purchased or regretted buying the geek squad extra protection plan?

Asked 7 years ago by Jason.

• A:Answer Would definitely recommend it. I had a 60in Samsung with the 5 year plan and after 3.5 years I noticed a small dark spot starting..barely even noticeable but regardless I had it checked out..tech said it would be to expensive to fix so I was credited almost all the money I originally paid 3.5 years ago for a new tv and kept my Samsung and bought the lg c7 oled. Which I also purchased a 5 year plan for.

  Answered 7 years ago by TeddVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan someone provide me with an exact length for the optical cable. I'm mounting the TV in a niche centered in the wall with cabinets/shelving on each side, & housing the connection box. I'm am not sure if the cable will reach as far as it will need to.

Asked 7 years ago by Steve.

• A:Answer Not sure exact distance but I pulled 10ft out with some to spare in spool yet

  Answered 7 years ago by GarryVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it need to be calibrated...the old ones did

Asked 8 years ago by Hatchy.

• A:Answer There's a big difference between calibration and adjustment. Generally Samsungs are pretty well calibrated out of the box, but all tv's can be improved with professional calibration once they are set up at home. Every tv should be adjusted by the user to meet their personal preferences. Professional calibration by a qualified technician is an added expense that most consumers probably don't need, but some critical consumers may desire.

  Answered 7 years ago by Deke

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIf you already have a standard wall mount for this size tv, can this tv be mounted to it? I do not want to redo my whole setup.

Asked 8 years ago by melvin.

• A:Answer A standard wall mount is fine as long as the dimensions and weight limit fit. If you have a wall mount that works for 40-80 inches, and can hold up to 75lbs , etc, it will be fine.

  Answered 8 years ago by KyleVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you mount the TV on the corner between two walls

Asked 8 years ago by litz.

• A:Answer Depends on size and angle of corner. If very narrow, say a 150 degree corner, than no you can't. Same is it's very wide, like a 25 degree comer. If you're talking about a standard house, corner close to 90 degrease (+/- 3 degrees due to manual framing), then it's issue of size and weight. You'd need a really big room to mount a 750 inch TV and have it look presentable.

  Answered 8 years ago by Moneyseeanddo

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this tv a Sunday tv or should I say does it have the resolution

Asked 8 years ago by Jerry.

• A:Answer It does have great resolution ! You get a great picture from any angle.

  Answered 8 years ago by RobbVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionFor anyone who has this television, have you experienced the battery level go down on your original remote control that came with the TV? If yes, how do you address this problem?

Asked 1 year ago by Anthony.

• A:Answer No

  Answered 1 year ago by MTJ2020

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you watch Apple TV on this Samsung TV. Samsung QN65Q7FAMFXZA QLED 2160P Smart Thanks

Asked 4 years ago by Bailey.

Q: QuestionCan I use any Samsung remote to turn on this tv

Asked 4 years ago by Anonymous.