“Samsung Model: QN65Q80BAFXZA Everytime I turn off TV for several minutes, all my app's are logged off and saved passwords are no longer stored including Samsung account. I've factory reset TV twice. Uninstalled and re-installed apps. Any suggestions?”

Asked by MYStuff 3 years ago

1-3 of 3 Answers

Update: Had called both TotalTech membership number as well as Samsung. Samsung recommended a re-install of their software (super fast help by Samsung by the way. they remoted in, customer service was great) but problem didn't go away. I just bought a FireStick 4K from Amazon. By-passing Samsung apps. No one seemed to have a fix. Otherwise TV looks and sounds great. Just the software is terrible.
Answered by MYStuff 2 years ago
Sorry, there was a problem. Please try again later.
Call Samsung Customer service. They will assist you with any issue with your tv and or connect remotly. They are available 24/7
Answered by Edluis201 2 years ago
Sorry, there was a problem. Please try again later.
Call Samaung customer service
Answered by John 3 years ago
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