A:AnswerIt sure can, Jackie! Currently all Samsung electric dryers are able to be vented from either side using the side vent kit found here: https://bit.ly/3nQXGOv. ^Jecca
A:AnswerThanks so much for asking, Paula! Samsung pedestals are not designed to hold the weight of both the washer and the dryer stacked. Because of this, we do not recommend using a pedestal with stacked units. ^Jecca
A:AnswerHello CharlieDizzle, the width of the dryer is 27" W. The dryer requires 1 in. (25 mm) minimum clearance on the sides. You can view the product dimensions on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
A:AnswerGreat question, Johnny! The stacking kits are specifically designed to stack a dryer on top of a washer. Because of this, it is likely that the stacking kit would not fit properly on top of a dryer. ^Jecca
A:AnswerThanks so much for asking, theonlyanji! To help combat paper waste, Samsung now provides all of our user manuals online in a downloadable form. Here is a direct link (https://bit.ly/30bQrqG) to the user manual for this model dryer. ^Jecca
A:AnswerHello NicoleH, this model dryer is not ventless. Samsung manufacture many different dryers with different features. I am including a link to our website Samsung.com where you can view our ventless dryers (https://www.samsung.com/ca/laundry/all-laundry/?dryers). We thank you for choosing Samsung for your laundry needs. ^Lena
A:AnswerHey Buddy! I'm sorry to hear you're having trouble with your brand new dryer. But I'm happy to help you get this resolved. It is important to note that not all the settings are available on every cycle. You can find a chart showing which settings can be used with which cycle on page 44 of the user manual (https://bit.ly/3jyKewn). ^Jecca
A:AnswerWe're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerNo. In this day and age more and more appliances do not come with the power cord. So, the cord must be purchased separately. That is true for this particular dryer.
A:AnswerHi Bebe! The term "open box" can mean several different things including the product has been returned, or it was previously a display model. In general an open box item has been previously opened. ^Jecca
A:AnswerAbsolutely, Wendy! In fact, page 32 of the user manual (https://bit.ly/3vFWmze) has step by step instructions on how to reverse the door. ^Jecca
A:AnswerThanks for asking, Leo! The power cord for the dryer is actually sold separately to allow users to purchase one that is compatible with the outlet available in their home. ^Jecca
A:AnswerThere are instructions in the manual. There's a plate on the back above that hole. You remove that to get access to several screws. The non-plug end of the cable has little rings or maybe u-shaped connectors that go under the screws. Mine was a 3 wire install. In that case, you just hook the left and right connectors to the left and right screws, and the middle one goes in the middle. Left and right are interchangeable, so you don't have to worry about whether the cable is flipped around.
In my case, the cable had rings for connectors, so that meant removing each of the connector screws. Easiest to take all three out, then screw them back in one at a time.
NOTE: the cable should have a clamp with it. You want to put that in the hole--on the outside--and push the cable end through it and up toward the connector screws.
For me, the sequence that worked nicely was:
After removing the access plate...
1. Remove the connector screws
2. Put the cable clamp in place in the hole, but loose
3. Push the cable end through it and upward
4. Screw the connectors down
5. Tighten the clamp down
Screw the plate back on. It has to lie flat before you screw it down, so you have to fiddle with it a little. It goes in a little high then slides down in a small slot. If you have it right, it sits there nice and flat without holding it, and driving the screw back in is easy.
Plug the plug into the outlet etc.
The manual is very important for this part of the install. Wish I'd thought to take photos. Too late now.
A:AnswerWe replaced a 11 yr old Samsung set that we had on the drawer pedestal. Our hopes were to instal the new set on the older pedestals. They were not compatible. So we stacked the washer and dryer and nest to them stacked the pedestals and found a card table the approx size needed. Placed it on top with legs folded for a top to fold clothes on. Works fine for us.
A:AnswerI don’t know the answer to your question, but have the same issue with the dryer exhaust duct running from the downstairs center of the house to above the 2nd story roof. I would recommend installing a dryer booster fan. I can feel the exhaust from the lint screen. When I felt the suction is weaker, it’s time I clean my duct.