Questions & Answers

Q: QuestionIs this a reverse tumble dryer

Asked 3 years ago by Dryer.

• A:Answer Hi Dryer Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144454651 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionOn the electric dryer are you able to choose temperature level and dryness level? Such as if I want temp 1 and dryness level 5, or temp 3 and dryness level 4.

Asked 3 years ago by WynsWrld98.

• A:Answer Hi WynsWrld98, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. I have shared the user manual link below. Please go to the link and turn to pages 39 - 40 for the cycle chart. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371822 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the dimensions of this dryer? Width, Height & Dept?

Asked 3 years ago by Measurements.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hi Measurements. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry dimension. Regarding your concern, here is the dimension 27" W x 38.7" H x 31.5" D regarding your concern. Here is the link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144266868 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the CEFof these dryer ?

Asked 3 years ago by Raygras.

Q: Questionwhat is the life expectancy of this unit?

Asked 3 years ago by newBuyer.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer It’s difficult to answer. My last dryer had to replace the heating element around the 7th year and the motor gave out after 15 years. It was not worth the cost replacing the motor especially when newer models are more efficient.

  Answered 3 years ago by MasterchenVerified Purchase

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Q: QuestionHow do I turn off the child lock

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer I'm happy to help with this. For this model, the child lock is controlled by pressing and holding both the "Dryness" and "Temp" buttons at the same time for about 3 seconds. You should see the child lock icon turn on or off to indicate if the child lock is engaged or not. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionCan the dryer door be reversed?

Asked 3 years ago by Anonymous.

• A:Answer Yes it can be reversed very easily.

  Answered 3 years ago by CWoods415Verified Purchase

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Q: QuestionHi, is this dryer compatible with a Whirlpool Duet pedestal model #WHP1500SLO?

Asked 3 years ago by Pedestal.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Thanks so much for asking! I have this dryer listed as being compatible with the Samsung pedestal model WE402NW. However, we are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat size is the vent

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer 4” inches around. Standard size.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDo you have to stack the dryer? Can I use it a stand alone?

Asked 4 years ago by KH.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Don't need to stack it can stand alone!

  Answered 4 years ago by MarkCVerified Purchase

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Q: QuestionDo you have the packaging (box) dimensions? I need to know if this will fit in my SUV. Thanks!

Asked 4 years ago by AlexAlcantar.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer We sure do, AlexAlcantar! I have the shipping dimensions for this model listed as: 29.4" W x 42.5" H x 33.5" D". ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have an existing Samsung dryer DV218AEW/XAA on a pedestal. Are the pedestals universal? Would my existing pedestal work with this dryer?

Asked 4 years ago by Justthemomma.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer We appreciate you asking, Jules! According to our specifications, this dryer is compatible with the pedestal model WE402NW. You can find the model number of your pedestal on a label inside the drawer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHave you fixed your faulty dryer drum issues? It’s pretty well known that your dryer drums crack at a much higher rate than other manufacturers. I need to replace my 2016 model because of that issue and do not want the same thing to happen again.

Asked 4 years ago by Liz.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer had none

  Answered 3 years ago by Ellen

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Q: QuestionCan this model be vented out the side?

Asked 4 years ago by Jackie.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer It sure can, Jackie! Currently all Samsung electric dryers are able to be vented from either side using the side vent kit found here: https://bit.ly/3nQXGOv. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhen you stack them can you use a pedestal

Asked 4 years ago by Paula.

• A:Answer Thanks so much for asking, Paula! Samsung pedestals are not designed to hold the weight of both the washer and the dryer stacked. Because of this, we do not recommend using a pedestal with stacked units. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDimensions in the description say 27" width. I am in a very tight spot. Is that exact? I cannot exceed 17.25" space.

Asked 4 years ago by CharlieDizzle.

• A:Answer Hello CharlieDizzle, the width of the dryer is 27" W. The dryer requires 1 in. (25 mm) minimum clearance on the sides. You can view the product dimensions on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionHi, Can you stack two of this same dryers? I plan to purchase two of them and stack them. Is that possible with the stack kit?

Asked 4 years ago by Johnny.

• A:Answer Great question, Johnny! The stacking kits are specifically designed to stack a dryer on top of a washer. Because of this, it is likely that the stacking kit would not fit properly on top of a dryer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have a samsung dryer, purchased about 10 years ago, that I am replacing - model DV448AEW/XAA. I am considering buying this one - Model #DVE45T6000W. Will the pedestal for the old one work with the new one? Thanks.

Asked 4 years ago by DYH.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hi there DYH! According to our specifications, this model dryer is compatible with the pedestal model WE402NW. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this supposed to come with an owners manual because I didn't receive one when it was delivered? There was just a single page sheet of paper with a QR code that took me to troubleshooting dryers with problems.

Asked 4 years ago by theonlyanji.

• A:Answer Thanks so much for asking, theonlyanji! To help combat paper waste, Samsung now provides all of our user manuals online in a downloadable form. Here is a direct link (https://bit.ly/30bQrqG) to the user manual for this model dryer. ^Jecca

  Answered 4 years ago by Samsung

  
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