Questions & Answers

Q: QuestionWhy do the photos show a water connection on the back of the unit if this model does not support steam?

Asked 2 years ago by Anonymous.

• A:Answer Greetings! We are glad to answer your question about this Samsung dryer model. This dryer model is not equipped with a steam feature. I have shared this model's user manual link. Please turn to pages 24 - 28 for the installation guide and to page 38 for the cycle overview of this model. https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the model # for the Dryer Rack that goes with this dryer?

Asked 2 years ago by DryerRack.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Greetings! Let us help you get routed to our authorized distributor for the Samsung parts and accessories website I have shared below. Please visit the website to check on available and compatible dryer racks for this Samsung dryer model. https://samsungparts.com/pages/supports Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this item be delivered to my home address, hook it up and take the old one out?

Asked 2 years ago by Raj.

• A:Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionIS THE DVE45T6000W ENERGY STAR RATED. SPECS DOES NOT SHOW THIS. ELECTRIC DRYER AND WASHER #WF45T6000AW.. WHAT YEAR ARE THEY? TODAY END OF 2023

Asked 2 years ago by bigztexas.

• A:Answer Hello there, Yes, the washer with model WF45T6000AW is energy-certified. Please check this link for details. Washer energy guide https://image-us.samsung.com/SamsungUS/PVI/20210422/common-energylabel-wf45t6000aw-a5-energylabel.pdf However, the dryer with model DVE45T6000W this appliance must still obtain Energy Star certification, as the process takes time, and various models are currently undergoing certification, Lilac. I have included a link to provide more information about our energy-efficient appliances and devices: https://www.samsung.com/us/explore/sustainability/energy-efficient/ Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
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Q: QuestionHi, will this new samsung dryer model #DVE45T6000W stack with old samsung washer model #WF45M5500AW/A5? Thank you.

Asked 2 years ago by Pddro.

• A:Answer Hi Pddro, Yes. The washer WF45M5500AW/A5 and dryer DVE45T6000W are compatible with being stacked using an SKK-8K stacking kit. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: Questionwill this unit work on my pedestal that is also a samsung dryer my samsung dryer is like 5 years old

Asked 2 years ago by jjerry.

• A:Answer We are happy to have received your inquiry, jjerry. Allow us to furnish you with the relevant information. The compatible pedestal for this dryer model is WE402NW/A3. For us to verify what dryer model will fit your pedestal, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146543940, to help our team pull up your information when you message us. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this be stacked on a Samsung WF42H5200AW if not what dryer is compatible with it ?

Asked 2 years ago by Question.

• A:Answer Good day, No, the dryer model #DVE45T6000W is not compatible to be stacked with washer model #WF42H5200AW. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionWhere does the water drain from on a Samsung dryer?

Asked 2 years ago by Angelica.

• A:Answer Thank you for inquiring, Angelica. Let's get you the details you need for your dryer. The water does not drain out from the dryer. Instead, it turns to vapor or moisture that vents from the unit. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this dryer provide 110V outlet for the washer? I only have a 240v outlet in my closet, and my current dryer provides a 110v outlet for the washer.

Asked 2 years ago by Leon.

• A:Answer No it doesn't

  Answered 2 years ago by KeithP

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Q: QuestionWill a new samsung dryer DVE45T6000W stack on top of an older model samsung washer WF42H5000AW?

Asked 2 years ago by Dryer.

• A:Answer Greetings! No, this Samsung dryer model (DVE45T6000W) will not stack on the Samsung washing machine model (WF42H5000AW) because the stacking kits recommended for the units differ. The dryer uses stacking kit SKK-8K while the washer uses SK-5A. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWe have a Samsung dryer pedestal WE357AOW for our last 27” wide Samsung dryer. Can we use that with this dryer?

Asked 2 years ago by GoHawks.

• A:Answer Hi there, No, the pedestal model WE357AOW is not compatible with the dryer. Pedestal model WE402NW is the one compatible with the dryer. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionDo you take old appliance when you deliver if so is there a fee

Asked 2 years ago by Susie.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry if haul away is available for the old unit is available. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the difference in the "LONG VENT" model SAMSUNG Dryer?

Asked 2 years ago by ElecTech.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Long Vent Drying - White

• A:Answer KenR, the long vent allows you up to 120 ft., ideal for apartments and condominiums. Compared to the normal vent is 74-80 ft. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the "Long Vent" this model mentions? How is this different from other Samsung Dryers?

Asked 2 years ago by ElecTech.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Long Vent Drying - White

• A:Answer KenR, this vent can go up to 120 feet, perfect for apartments and condos compared to the conventional length. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this a condenser dryer?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, No. However, this dryer has advanced features like Sensor Dry and ten preset drying cycles to do fewer loads in less time. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionHi , where was this Samsung electric dryer made?

Asked 2 years ago by SAM.

• A:Answer We are happy to answer your question, SAM. It is made in Mexico. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this dryer be stacked on a Frigidaire washer?

Asked 2 years ago by howstackable.

• A:Answer Yep

  Answered 2 years ago by NoahVerified Purchase

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Q: QuestionI can not find a user video on electric dryer. It should be self explanatory but it keeps turning off every few minutes on any setting I.e normal, heavy load etc

Asked 3 years ago by AthenaV12345.

• A:Answer Try it in Timed dry not automatic. If that helps you probably need a new thermistor on the blower housing.

  Answered 2 years ago by NoahVerified Purchase

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Q: QuestionCan this dryer be made to self vent? I need to put it in a condo closet that doesn't have a vent

Asked 3 years ago by Aaron.

• A:Answer No it can not.

  Answered 3 years ago by RaeAnnVerified Purchase

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