Questions & Answers

Q: QuestionWhat would be the total height once the washer and dryer are stacked? I wonder if the stacking kit increase it a little bit. Thanks!

Asked 3 years ago by Eduardo.

• A:Answer Hello Eduardo, The total height of the washer stacked with a compatible dryer is 78 1/2 inches. In addition, the stacking kit is used to lock the washer and dryer to its position; it is not intended to increase the total height of the two appliances. The compatible dryer models for this washer are as follows: DVE45T6000W DVG45T6000W DVE45T6020W DVG45T6020W With a matching stacking kit model #SKK-8K Have a great day. -John

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a condenser dryer?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Hi there, No. However, this dryer has advanced features like Sensor Dry and ten preset drying cycles to do fewer loads in less time. Have a great day. -John

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat additional items are needed with this washer and dryer that is gas heated . What hose are required .

Asked 3 years ago by Anonymous.

• A:Answer Hi There, We're here to aid you with the details you need about the washer! The water hose needed for this washer is the Samsung DC97-12534M Hose Drain Assembly. To purchase the water hose needed for the washer, please reach out to our Samsung parts team at (800) 627-4368. Available from Mon - Fri 9:00 AM - 6:30 PM EST to have them check the availability and compatibility of the parts or accessories you wish to order. I have shared the manual to give you the exact details about the items needed for installation on page 16. User's manual: https://downloadcenter.samsung.com/content/UM/202301/20230103164220203/WF6000T_UM_DC68-04006H-03_EN_MES_R.pdf Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi , where was this Samsung electric dryer made?

Asked 3 years ago by SAM.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer We are happy to answer your question, SAM. It is made in Mexico. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this dryer be stacked on a Frigidaire washer?

Asked 3 years ago by howstackable.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Yep

  Answered 3 years ago by NoahVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the measurements of both. Height and width and depth

Asked 3 years ago by Imagrandma.

• A:Answer Hi Imagrandma, We are happy to answer your question about the measurement of this Samsung washing machine model. I have listed the dimensions of this washing machine model below. A. Overall height 38.7 inches B. Width 27 inches C. Depth with door open 52.6 inches D. Depth 31.3 inches Leo

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy old LG washer and dry are all 27'x27, this washer is 31*27. can this Samsung washer stack with my lg dryer together?

Asked 3 years ago by xq.

• A:Answer Greetings! We appreciate your question about compatibility between this Samsung washing machine and your existing dryer. This washing machine model is designed to fit a Samsung dryer when stacking using a kit (SKK-8K). Leo

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have to use specific soap with this washer?

Asked 3 years ago by Jojo.

• A:Answer HE only

  Answered 3 years ago by JamesSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a 12 year old samsung 27 inch pedestal will a new samsung washer fit on it?

Asked 3 years ago by Kay.

• A:Answer The base is about 2" longer front to rear, but the leveling feet appear to be in the same imprints left by our 12-year-old Samsung

  Answered 3 years ago by FalconerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI can not find a user video on electric dryer. It should be self explanatory but it keeps turning off every few minutes on any setting I.e normal, heavy load etc

Asked 3 years ago by AthenaV12345.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer Try it in Timed dry not automatic. If that helps you probably need a new thermistor on the blower housing.

  Answered 3 years ago by NoahVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long id the shortest cicle

Asked 3 years ago by Lilly.

• A:Answer 25min.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this washer to wash my dirty sneakers?

Asked 3 years ago by Joselito.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Only if you want to damage the washer.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionJust got mine but when I hit start the time goes away and it just sets there thinking and doesn't start the cycle why what do I need to do . I turned it off and up again but it still doesn't start

Asked 3 years ago by Michelle.

• A:Answer Try holding your finger on the start button for 3-5 seconds until it starts.

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this washer stack with a dv210AEW/XAA model dryer I'm wanting to stack with the dv210aew/xaa dryer and wanted to know if this washer was compatible.

Asked 3 years ago by Compatibility.

• A:Answer I am not sure about the stacking since my house has a washroom where mine sit side by side with the podiums.

  Answered 3 years ago by AudraFVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I get my top loader to default to cold when I turn it on? It always defaults to hot. Thanks

Asked 3 years ago by Wanda.

Q: QuestionCan this dryer be made to self vent? I need to put it in a condo closet that doesn't have a vent

Asked 3 years ago by Aaron.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer No it can not.

  Answered 3 years ago by RaeAnnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionany price reduction if we have a total tech membership?

Asked 3 years ago by dave.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need a 34" h x 24" d x 24" stackable with a gas dryer. Can you help?

Asked 3 years ago by Cookie1.

Q: QuestionHow long is the drain hose?

Asked 3 years ago by Sarah.

• A:Answer We appreciate your interest, Sarah. To get more details about the specific length of the drain hose, please call our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri 9:00 AM ~ 6:30 PM EST. They can check and verify the drain hose's measurement. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question