Questions & Answers

Q: QuestionDoes this dryer have a reversible door?

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Platinum

• A:Answer Yes, the dryer has a reversible door hinge.

Q: QuestionIs the door of this dryer reversible?

• A:Answer Yes, the dryer door is reversible.

Q: QuestionDoes this dryer have an interior light?

• A:Answer Yes, this dryer has interior lights.

Q: QuestionDoes this dryer have a sensor to detect moisture?

• A:Answer Yes, this dryer has a moisture sensor.

Q: QuestionDoes this electric dryer have a steam function?

• A:Answer Yes, this smart electric dryer has a steam function.

Q: QuestionHow many drying cycles does this dryer have?

• A:Answer This dryer has twelve drying cycles.

Q: QuestionCan I control this dryer with an app?

• A:Answer Yes, this dryer is app-controlled.

Q: QuestionWhich way does the door open?

Asked 3 years ago by Cris.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer Can be switched to either side

  Answered 3 years ago by DaniF

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Q: QuestionCan you wash & dry king size bedding in these units? They are much smaller than my current set that I need to replace.

Asked 2 years ago by JohnhB.

• A:Answer Yes! I bought these because they are high capacity and larger than my old units. I have a king size puff style comforter that I can wash with my sheets just fine in these units. Now, you probably couldn't wash TWO king comforters, but I usually can do the sheets, pillowcases, a minky blanket and the comforter all together with no trouble. I will say that they dryer will only dry to "mostly dry" unless you want to do another cycle, but I usually take everything out and let it air dry for 10-20 minutes before I make the bed and that works out fine.

  Answered 2 years ago by GabrielleVerified Purchase

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Q: QuestionI bought this and it's extremely loud! I read a comment that it's supposed to be quiet. Does anyone have the same experience of it being very loud? I'm wondering if it was an installation issue. I used Geek Squad thru Best Buy.

Asked 3 years ago by Ana.

• A:Answer I'm having the same experience. I got rid of a 12 year Samsung and it was 10X quiter than this new one. It's extremely loud.

  Answered 2 years ago by Anonymous

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Q: QuestionHow is this stackable with the matching drier, when the controls are 6 feet up in the air? Confusing….

Asked 3 years ago by aignacio.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer there's also a connector you can buy where you can work on the dryer using the washer on the bottom

  Answered 2 years ago by MrPersistence

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Q: QuestionWill this unit still operate without water hookup if you don’t use the steam function?

Asked 3 years ago by Nhsamsung.

• A:Answer Yes. The rep at Samsung told me it would and it did.

  Answered 2 years ago by GreatVerified Purchase

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Q: QuestionDoes this or the paired washer need to be connected to WI-FI in order to work? Moving into new house and still getting things set up.

Asked 3 years ago by JadeDoe.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer No it doesn’t have to connect to Wi-Fi in order to work just got them last month and they are wonderful. The Wi-Fi option is so you can control it from your phone.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a dryer rack compatible with this model and what is the part number ? Who do I order it from ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black

• A:Answer Compatible Drying Rack: • Model: Samsung Dryer Drying Rack (Part Number: DC61-02773A) • Availability: This accessory can be purchased from various retailers:

  Answered 1 year ago by DrewYVerified Purchase

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Q: QuestionIs pedestal we357a0p/xaa compatible with this model?

Asked 3 years ago by Pedestal.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne

• A:Answer Hi There, We appreciate you expressing your query! As per checking, it's not compatible, and the matching pedestal for this dryer model is the 27" Pedestal (2019) WE402NC/A3. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionI have 4 prong power plug in my wall for dryer. Does this dryer have 4 prong power cable?

Asked 3 years ago by Powercord.

• A:Answer For electric dryers, it’s best to purchase the 4 prong (about $35) along with the dryer.

  Answered 3 years ago by RoyceCVerified Purchase

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Q: QuestionIs 240v connection required? Manufacturer manual differs from Best Buy .

Asked 3 years ago by Derby70.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black

• A:Answer Yes. 240 volts required.

  Answered 3 years ago by RenukahBVerified Purchase

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Q: QuestionIs the dryer Energy Star Certified??

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Platinum

• A:Answer Good day, No, this dryer model isn't Energy Star certified. For your reference, Samsung dryers with an Energy Star certification can be found at the link below. Samsung Dryers https://www.samsung.com/us/home-appliances/dryers/all-dryers/?shop=Buy+Online&key_features=ENERGY+STAR%C2%AE+Certified Have a great day. -Kimberly

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes the washer come with a power cord? Does the dryer need to be attached to a water source for the steam feature?

Asked 3 months ago by AMF.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Brushed Black

• A:Answer Yes and no, you'll have to buy a power cord just in case your receptacle isn't compatible to the one on the machine.

  Answered 3 months ago by JimEVerified Purchase

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