Questions & Answers

Q: QuestionAre there multiple temperature settings on this dryer?

• A:Answer Yes, there are five temperature settings on this dryer.

Q: QuestionCan the door swing be changed on this dryer?

• A:Answer Yes, the dryer door is reversible.

Q: QuestionDoes this dryer have a light inside?

• A:Answer Yes, this dryer has an internal drum light.

Q: QuestionDoes this dryer have a stainless steel drum?

• A:Answer Yes, this dryer features a stainless steel drum.

Q: QuestionCan I monitor the dryer using a smartphone app?

• A:Answer Yes, you can monitor this dryer using a smartphone app.

Q: QuestionDoes this dryer have a sensor to optimize drying?

• A:Answer Yes, this dryer has a sensor to optimize drying cycle.

Q: QuestionIs the depth that is shown include the dryer vent tube?

Asked 8 months ago by AJJ.

• A:Answer No

  Answered 8 months ago by Timmy

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Q: QuestionDoes this need hot water or cold water for the water connection?

Asked 1 year ago by Chan.

• A:Answer Cold

  Answered 11 months ago by KristinaSVerified Purchase

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Q: QuestionDoes this device support Samsung Smart things

Asked 1 year ago by Ashwin.

• A:Answer Yes

  Answered 1 year ago by NikkiVerified Purchase

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Q: QuestionCan this model be changed to propane

Asked 2 years ago by Slap.

• A:Answer yes. look in accessories. There is a compatible propane conversion kit Propane Conversion Kit Model Compatibility LPKIT-4/XAA

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat accessory do I need to mount the dryer on top of the washer?

Asked 2 years ago by Bonita.

• A:Answer I had use my current one to install the Dryer, but I recommend buying the recommended accessories.

  Answered 1 year ago by AzzaPVerified Purchase

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Q: QuestionDoes it have a pedestal?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by JuanM

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Q: QuestionSize of gas hose - 3/8" OD? Size of gas connector?

Asked 2 years ago by Pocowok.

• A:Answer Yes. Refer to the USer Manual available on the samsung website https://www.samsung.com/us/home-appliances/dryers/gas/7-5-cu--ft--smart-gas-dryer-with-steam-sanitize--and-sensor-dry-in-brushed-black-dvg50bg8300va3/ • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shutoff valve be installed within 6” of your dryer

  Answered 2 years ago by Anonymous

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Q: QuestionAre the door hinges reversible on teh washer and the dryer? If not, what side are the hinges on?

Asked 3 years ago by butters2016.

• A:Answer NO, the door hinge is only reversible on the dryer! Not the washer… As specified in the washer specs.

  Answered 2 years ago by Laura

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Q: QuestionThe vent is on the left side on the bottom. Is that left standing behind the dryer or in front of the dryer

Asked 3 years ago by Raka.

• A:Answer In fromt

  Answered 8 months ago by TimmyVerified Purchase

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Q: QuestionAfter dryer runs on Normal, clothes are not dry. I try to run again on Normal but it goes for about 5 mins and stops. Why??

Asked 1 year ago by Amanda.

• A:Answer Hi there, We want to ensure you have the best experience with your dryer. Let us assist you with this. For assistance with a dryer that stops too soon and leaves your clothes wet, click the link below. Kindly complete the steps, check the embedded word, and watch the entire video. Dryer cycle ends too quickly https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148616671) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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