A:Answer Spammy - If your TV’s volume fluctuates, try these steps:
• Turn off the Sound Sensor using the button under the TV (beneath the Samsung logo)
• Disable AI sound features: Settings > Advanced Features > AI Mode Settings > AI Mode
• Check for firmware updates: Settings > Support > Software Update
If you need more help, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist