Questions & Answers

Q: QuestionIs this TV good for watching sports

Asked 1 year ago by Anonymous.

• A:Answer Hi there, The CU7000F is the first model in our 2023 Crystal UHD lineup and comes in the widest variety of sizes. When stepping up to the CU8000F, you gain the advantage of Dynamic Crystal Color which provides enhanced temperature optimization with backlight and color filter calibration. You’ll also gain Multiview which allows you to watch up to two things at once on your TV, including what’s on your Smartphone, built-in Alexa voice assistant, as well as a voice enabled remote control. If you purchase the 85" CU8000, you’ll also gain gaming features like 4K@120Hz and Motion Xcelerator Turbo+ which allows you to see action scenes, sports, and gaming with minimized motion blur. Motion Xcelerator Turbo+ supports advanced features like FreeSync Premium for best game play available. ~Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this TV have Airplay 2?

Asked 2 years ago by jand.

• A:Answer I have been able to connect my iPhone 14 to it without any issues

  Answered 2 years ago by TaniaDVerified Purchase

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Q: Questionhay year is it?

Asked 2 years ago by diana.

• A:Answer 2023

  Answered 2 years ago by KMG28Verified Purchase

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Q: Questionrefresh rate 120hz or 60htz

Asked 2 years ago by Lee.

• A:Answer It is 60hz. We are actually returning this TV and have bought another one with a 120hz because the 60 isn't good enough for watching football.

  Answered 1 year ago by Anonymous

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Q: QuestionWhat is "smart tizan tv" means?

Asked 2 years ago by Chino.

• A:Answer It is Samsung's version of Amazon Fire or Roku TV. It works fine for my needs and includes internet access.

  Answered 2 years ago by BobW67Verified Purchase

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Q: QuestionDoes it have a built in TV tuner to get normal programming

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Yes the CU7000 does have a built-in digital tuner for cable/antenna programing. ~Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionIs it possible to off Motion Xcelerator (motion smoothing) for a more natural-looking refresh rate?

Asked 1 year ago by MSD17.

• A:Answer MSD17 - No, but you may want to enable/disable/customize your Picture Clarity settings. Go to Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this TV come with all items for connecting or do I need to buy anything?

Asked 2 years ago by Hookup.

• A:Answer Hi, The CU7000 TV comes with a power cord and remote. If you are connecting anything externally, you will need the appropriate cord for that item such as an HDMI cable. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionWhich model is the remote control? Can I buy a universal control replacement with voice control?

Asked 3 months ago by BrunoC.

Q: QuestionHow can I download Apps?

Asked 1 year ago by Matti.

• A:Answer Very easy, some already come and the rest just follow the instructions at no cost.

  Answered 8 months ago by DayanaPVerified Purchase

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Q: QuestionWhat’s the major difference in picture resolution between CU7000 Crystal UHD and QLed Q70??

Asked 1 year ago by Tee.

Q: Questioncan you limit the volume on this tv

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by TrudickaJVerified Purchase

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Q: QuestionI can’t find the manual for this tv. How can I get to settings with the remote and how can I regulate the volume with the remote? Thanks.

Asked 1 year ago by Vivian.

• A:Answer Is there a digital out for surround sound

  Answered 9 months ago by Anonymous

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Q: QuestionWhy will alexa only turn tv off and not turn tv on or operate any other voice control functions?

Asked 1 year ago by scubadiver1963.

• A:Answer I think it's a configuration problem

  Answered 8 months ago by DayanaPVerified Purchase

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Q: QuestionWhat are the horizontal and vertical measurements?

Asked 1 year ago by Anonymous.

Q: QuestionDoes it come with the 200 Samsung channels

Asked 1 year ago by Wade.

• A:Answer Hi Wade, Yes, the CU7000 TV has Samsung TV Plus included! ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the width of 85 inch tv?

Asked 1 year ago by jackv.

• A:Answer Hi jackv, The 85" CU7000 TV is 74.6" wide. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the dimensions of this tv height and width

Asked 1 year ago by Sharon.

• A:Answer Hi Sharon, The 85" CU7000 TV measurements are 74.6" x 42.7" x 2.4" without the stand and 74.6" x 46.7" x 15.4" with the stand (WxHxD). ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is he difference between the 85 Neo and this one. Is the Neo worth the extra money

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Stepping up to our QN85C Neo QLED 4K offers many advantages, including Quantum Matrix Technology with Mini LEDs for hyper-focused brightness and dimming in all the right areas. The direct Full Array backlight technology is designed to bring scenes to life with more precise contrast controlled by in-screen lighting that delivers deep blacks and pure whites with minimal halo or blooming. For gamers, Motion Xcelerator Turbo+ gives you minimized blur and enhanced motion clarity, allowing you to catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities. I hope this helps! ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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