Questions & Answers
- Model:
- UN85CU7000FXZA
- |
- SKU:
- 6537371
Q: QuestionWhat is the manufacture warranty on this tv
Asked by Hamer.
- A:Answer The CU7000F TV comes with a 1-year Parts & Labor Manufacturer’s Warranty when purchased brand-new from an authorized dealer. ~ Samsung Specialist
Answered by Samsung

Q: QuestionI had 85" CU7000 4K installed today. I got a message on TV that the resolution is low. What should I do?
Asked by Jerrie.
- A:Answer So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
Answered by Samsung

Q: QuestionIs this tv compatible with the Samsung one connect?
Asked by ADS4090.
- A:Answer No, the CU7000F is not compatible with One Connect Boxes. ~ Samsung Specialist
Answered by Samsung

Q: QuestionWhat is the refresh rate
Asked by Ronnieboy.
- A:Answer Ronnieboy - The CU7000F features Motion Rate 120 (60Hz Refresh). ~ Samsung Specialist
Answered by Samsung

Q: QuestionParental controls not working? They are off but my screen is black with sound and not allowing rates R or Tvma content.
Asked by Anonymous.
- A:Answer Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
Answered by Samsung

Q: QuestionIs this tv support Dolby atmos?
Asked by Jose.
- A:Answer You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices. Set to ON if the audio device connected via HDMI (eARC) supports Dolby Atmos. eARC will allow uncompressed Atmos. As long as your external device supports Atmos, you can pass-through Atmos via eARC without issue. ~ Samsung Specialist
Answered by Samsung

Q: QuestionDoes the TV come with Firestick already installed?
Asked by Anonymous.
- A:Answer No, but it does come with a built-in App Store that allows you to choose and download from hundreds of available apps. ~ Samsung Specialist
Answered by Samsung

Q: Questionwhat is the dif between direct and edge lit
Asked by Anonymous.
- A:Answer Edge-lit: lights are on the edges of the display with ~10 zones of vertical LEDs. Direct-lit: lights are on the edges and behind the screen for more light uniformity than Edge-lit. ~ Samsung Specialist
Answered by Samsung

Q: Questionhow much dos this weigh (regarding a wall mount)
Asked by Opa.
- A:Answer You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371 ~ Samsung Specialist
Answered by Samsung

Q: QuestionIS THIS TV DUAL VOLTAGE PLEASE - 110-240 VOLTS?
Asked by oak566.
- A:Answer This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist
Answered by Samsung

Q: QuestionWhat are the actual dimensions of this television set?
Asked by Geneseejef.
- A:Answer You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371 ~ Samsung Specialist
Answered by Samsung

Q: Questionhow wide are the feet from front to back ?
Asked by cu7ooo.
- A:Answer You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371 ~ Samsung Specialist
Answered by Samsung

Q: QuestionAnyone know how to get motortrend app on this TV? Thanks
Asked by Penname.
- A:Answer Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
Answered by Samsung

Q: QuestionWhat is the weight of the tv in the box
Asked by Anonymous.
- A:Answer You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371 ~ Samsung Specialist
Answered by Samsung

Q: QuestionIf Alexa is not built in how can Alexa be used?
Asked by Dave.
- A:Answer The CU7000F does not have built-in Alexa, but it does work with Alexa-enabled devices. You can ask your Alexa device to turn on your TV, change channels, control the volume, and more. ~ Samsung Specialist
Answered by Samsung

Q: QuestionIs this TV compatible with an AUX cord?
Asked by Anonymous.
- A:Answer Samsung TVs do not feature an AUX/3.5mm port. ~ Samsung Specialist
Answered by Samsung

Q: QuestionWill it bluetooth to speakers? (no cords)
Asked by bill.
- A:Answer bill - Yes, as the CU7000F is a Bluetooth enabled Smart TV. ~ Samsung Specialist
Answered by Samsung

Q: QuestionDoes this TV support the Spectrum app?
Asked by RBob.
- A:Answer The Spectrum app can be installed from the built-in App Store. ~ Samsung Specialist
Answered by Samsung

Q: QuestionWhat’s the depth of the stand. Trying to make sure it’ll fit on fire place. The depth of the legs in inches. Front to back.
Asked by John.
- A:Answer John - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371 ~ Samsung Specialist
Answered by Samsung

Q: Questionhow is the glare on this tv
Asked by Anonymous.
- A:Answer Anti-Glare designed to minimize ambient light reflection is featured on our 55” QN90C series and higher. ~ Samsung Specialist
Answered by Samsung

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