Questions & Answers

Q: QuestionDoes this microwave have a sensor cooking feature?

• A:Answer Yes, this microwave features Sensor Cook technology that automatically adjusts cooking time for optimal results.

Q: QuestionHow many fan speeds does the microwave have?

• A:Answer This microwave has 4 fan speeds.

Q: QuestionWhat is the capacity of this Samsung microwave?

• A:Answer This Samsung microwave has a capacity of 2.1 cubic feet.

Q: QuestionWhat type of display does this microwave have?

• A:Answer This microwave has an LCD display.

Q: QuestionIs the interior of this microwave easy to clean?

• A:Answer Yes, the microwave has a ceramic blue enamel interior that is scratch resistant and easy to clean.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a timer.

Q: QuestionCan this item be installed over the stove without a cabinet. Ie can it be installed directly on the wall?

Asked 1 year ago by EA.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Ea, No, because this microwave is designed to be installed in a cabinet. Please reference the "Installation" section on pages 15 - 17 of the installation manual, Installation manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf Have a great day! ^Aloe

  Answered 1 year ago by Samsung

  
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Q: QuestionI have a 36 inch opening.Can I gat fillers for this microwave?

Asked 2 weeks ago by Littlehuny.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Greetings! Thank you for your question about fillers or trim kits for this microwave model. Please visit our authorized distributor’s website below for compatible parts and accessories. Samsung Parts: https://samsungparts.com/pages/supports Leo

  Answered 2 weeks ago by Samsung

  
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Q: QuestionDoes the microwave come in a left to right swing door?

Asked 1 month ago by Anonymous.

• A:Answer Good day, No, the door on this microwave model swings open from right to left only. Have a lovely day. -Kimberly

  Answered 1 month ago by Samsung

  
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Q: QuestionCan the vent be connected to an external vent or is it recirculating only?

Asked 3 months ago by CharlieP.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Charlie, Yes, an external vent can be installed in the microwave. Thank you and have a great day! -Ricardo

  Answered 3 months ago by Samsung

  
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Q: QuestionCan this microwave be installed as a built in under the countertop?

Asked 5 months ago by Mopetz.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Mopetz, No, this over-the-range microwave model is not recommended for use as a built-in. It's best to consider either a built-in microwave model or a countertop model that is specifically designed for built-in installation. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionCan this microwave be installed in a 36" space above a 36" cooktop

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Greetings! Yes, this microwave can be installed in a 36" space above a 36" cooktop. It is designed to fit ranges up to 36" wide. Please note the microwave’s dimensions: 29 7/8" (W) x 17 1/16" (H) x 16 1/2" (D). Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this model have an open button feature like on the keypad just to touch and it opens. I saw a whirlpool model with this option but my other appliances are samsung.

Asked 6 months ago by MESH.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Mesh, No, this microwave model does not have an open button. ^Rodel

  Answered 6 months ago by Samsung

  
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Q: Questiondoes the control panel liight up when you use it so you can easily see what you are setting the microwave to do?

Asked 6 months ago by al.

• A:Answer Yes, when you open the door, the panel lights up. Also you can touch/hold on the panel and it will activate, lighting up. There is an eco mode that is activated by long touching the "stop/eco" button (far-right, bottom). This will blank the screen entirely.

  Answered 3 months ago by JayB

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Q: QuestionDoes it have a convention oven feature built in?

Asked 7 months ago by Macy.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer No, Macy, this over-the-range microwave does not have the conventional oven feature. Have a great day. ^Camille

  Answered 6 months ago by Samsung

  
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Q: QuestionHow do you set the clock on a Samsung Overtherange Microwave Oven Model# ME16H702SEW? I enter the time of day and push the Start button...but the clock does not set.

Asked 8 months ago by SteveO.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Steve, We highly recommend turning to page 10 of the user manual to help you set the microwave clock. This manual refers to microwave model number ME16H702SEW. User manual: https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf Have a great day! Chrystel

  Answered 8 months ago by Samsung

  
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Q: QuestionI just purchased this microwave. What kind of grill, crisper pan and lid is recommended for this microwave. I found some that say they are for microwave and have grill in them with lid?

Asked 10 months ago by Roxanna.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hi Roxanna, We are glad to answer your question about this Samsung microwave model. I have shared the link for this model's user manual link below. Please visit the link and turn to page 28 for the cookware guide for this microwave model. https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148054227 to help our team pull up your information. Leo

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes it have an auto sense for the light and fan? I don’t want to continue to turn it on and off. Thank you!!

Asked 1 year ago by AS.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hello there, Yes, auto connectivity only works when you sync your microwave and compatible range or cooktop so ventilation and lighting turn on automatically. The vent fan protects the microwave from excessive heat. It will turn on automatically if it detects excessive heat. If you have switched on the fan, you may be unable to turn it off. When the internal parts have cooled down, the fan will automatically switch off. It may remain on for 30 minutes or longer after the stove and microwave controls have been switched off. We would love to speak to you directly to learn more information about your unit and provide assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147550798) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionDose it have a light inside it? And how i can turn it on? Because when I opened the door there is no light? Thank you

Asked 1 year ago by Bob.

This question was asked about the related product: Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel

• A:Answer Hello Bob, Thank you for reaching out to us. We are delighted to help you with your microwave light. Yes, this microwave model has an interior light that automatically turns on when you open the door. Please refer to page 37 under "The interior light is dim or does not turn on" for steps to take regarding your microwave's interior light. User manual https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147549776) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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