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Questions & Answers

Your price for this item is $3,299.99
The comparable value price is $4,369.99
Page Showing 21-34 of 34 questions
  • QuestionWhat’s the capacity of the water reservoir? How long can it steam with? Can I see oven status on my bespoke refrigerator?

    Asked by Anonymous.

    • Answer the steam function usually does not work. mine as been fully replaced once and still does not function. Samsung will not stand behind this product. I am extremely disappointed with my bespoke double wall ovens

      Answered by JamesD

  • QuestionWhat is the amperage load

    Asked by TJ.

    • Answer Hi TJ, The amperage load of this wall oven is between 40 and 50 amps. ^Rodel

      Answered by Samsung

  • QuestionWhat type of plug do I need to buy?

    Asked by Anonymous.

    • Answer Greetings! We are glad to answer your question about this Samsung wall oven. We recommend using an 8-gauge solid copper wire. You may either get a 4-wire cable or a 3-wire cable. I have shared the installation guide of this model below. Please visit the link and turn to pages 12 - 13 for the electrical connection and details. https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148144195 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionDoes this oven allow for conventional baking as well as convection?

    Asked by BEask.

    • Answer Hello there, Thank you for your question regarding the Samsung NV51CG700DSR oven. I understand the importance of having versatile baking options to suit your cooking needs. Yes, the Samsung NV51CG700DSR oven does indeed support both conventional baking and convection baking. - Conventional Baking: This uses only the bake and broil elements for traditional heat distribution, which is ideal for recipes that require a standard baking approach. - Convection Baking: This uses a fan to circulate hot air evenly throughout the oven cavity, which helps cook food faster and more evenly. It is great for baking multiple racks or items requiring consistent heat distribution. You can find detailed instructions on selecting and using these modes in the "Cooking Modes" section of your oven's user manual, starting on page 31 and continuing through page 34. For additional tips or support, you can refer to the user manual linked below: [Samsung NV51CG700DSR Oven Manual]https://downloadcenter.samsung.com/content/UM/202403/20240307163337643/O_01._IB_FULL_NV7000C_NV51CG700D_EN.pdf If you have further questions or need assistance with specific settings, feel free to contact us through the channels listed below: 1. [Samsung Support Center](https://www.samsung.com/us/support/) 2. Facebook Messenger: [Samsung Support](http://m.me/Samsungsupport) 3. Twitter: [Message Samsung Support](https://twitter.com/messages/compose?recipient_id=18768513) Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147692536) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • Questiondoes this work as a microwave also? do you need microwave if you buy these?

    Asked by penn.

    • Answer No

      Answered by SiamakK

  • QuestionDoes this unit also have microwave capabilities? I need it for the overall size to replace my old GE unit.

    Asked by Jackie.

    • Answer Does not have microwave

      Answered by Anonymous

  • QuestionDo you need to install one of the bottom metal trims it comes with? Or sometimes it’s not needed?

    Asked by Girly.

    • Answer It’s strictly a visual thing. If you need it, don’t install it. I had to install the larger one because my old ovens were larger.

      Answered by MarkC

  • QuestionWe are waiting on delivery of double wall oven. We are remodeling and will leave space to slide this in our cabinetry. What we need is the exact information about wiring so our electrician can prep for it. Not just amps info

    Asked by Dahlia2000.

    • Answer Greetings! Let us get you the details you are looking for on this Samsung wall oven model. I have shared below this model's installation guide. Please turn to pages 8 - 9 and 12 - 13 for the electrical connection for this wall oven model. https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147291943 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionI am wanting to order the Samsung double oven but cant seem to find it anywhere to order to be delivered to 29621

    Asked by Sheila.

    • Answer Hi Sheila, Let's help you with this. To purchase the Samsung convection double oven (NV51CB700D12/AA), please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146974819, to help our team pull up your information. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionWhen will you offer this navy steel?

    Asked by Anonymous.

    • Answer Greetings! Thank you for your interest in this Samsung wall oven model. At the moment, this model comes in 3 colors (Stainless Steel, Matte Black, and White Glass). We recommend checking the Samsung website from time to time as we continuously update our product offerings. Leo

      Answered by Samsung

  • QuestionDoes this model have a rapid preheat feature?

    Asked by DrTR.

    • Answer Hi There, No, this model doesn't have a rapid preheat feature. Have a great day. ^Aloe

      Answered by Samsung

  • Questiondo u need smoke fan for this double wall oven

    Asked by tony.

    • Answer No, Tony, the unit is built with a vent located above the right rear surface of the unit to help disperse the excess heat, smoke, and help cool down the unit. Please see page 9 under "Keep oven vent ducts unobstructed" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202310/20231006111330962/NV51CG700D_AA-00_IB_FULL_NV7000C_EN_230421.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionWhat is the actual height of the oven? Samsung website states 50.4 for the height.

    Asked by Bman.

    • Answer Good day, The outside total maximum height of this wall oven model is 51 1/2 inches. At the same time, the cut-out dimension height is 50 1/4 inches. Have a great day. -John

      Answered by Samsung

  • QuestionCan you add handles if you want them?

    Asked by Lindsey.

    • Answer No, the wall oven does not require a regular door handle, Lindsey. Have a great day, -Ernest-

      Answered by Samsung