Questions & Answers
- Model:
- NV51CB700D12/AA
- |
- SKU:
- 6551735
Q: QuestionWhy is this combo now $1000 more than it was 3 days ago?
Asked by Cost.
- A:Answer Dear Valued Best Buy Client, To better assist you, please don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the price change. Have a great day. ^Charles
Answered by Samsung

Q: Questionis there a video for installing and can regular shelf hold this? or do we need reinforcement? thank you
Asked by Gal.
- A:Answer Hi Gal, No, there isn't a video guide for installing this Samsung wall oven model; however, an installation guide is shared below for your use. Please visit the link and turn to page 6 for the cabinet dimensions needed to support the wall oven model. https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148175732 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionWhat type of plug do I need to buy?
Asked by Anonymous.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Stainless Steel
- A:Answer Greetings! We are glad to answer your question about this Samsung wall oven. We recommend using an 8-gauge solid copper wire. You may either get a 4-wire cable or a 3-wire cable. I have shared the installation guide of this model below. Please visit the link and turn to pages 12 - 13 for the electrical connection and details. https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148144195 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionDoes this oven allow for conventional baking as well as convection?
Asked by BEask.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Stainless Steel
- A:Answer Hello there, Thank you for your question regarding the Samsung NV51CG700DSR oven. I understand the importance of having versatile baking options to suit your cooking needs. Yes, the Samsung NV51CG700DSR oven does indeed support both conventional baking and convection baking. - Conventional Baking: This uses only the bake and broil elements for traditional heat distribution, which is ideal for recipes that require a standard baking approach. - Convection Baking: This uses a fan to circulate hot air evenly throughout the oven cavity, which helps cook food faster and more evenly. It is great for baking multiple racks or items requiring consistent heat distribution. You can find detailed instructions on selecting and using these modes in the "Cooking Modes" section of your oven's user manual, starting on page 31 and continuing through page 34. For additional tips or support, you can refer to the user manual linked below: [Samsung NV51CG700DSR Oven Manual]https://downloadcenter.samsung.com/content/UM/202403/20240307163337643/O_01._IB_FULL_NV7000C_NV51CG700D_EN.pdf If you have further questions or need assistance with specific settings, feel free to contact us through the channels listed below: 1. [Samsung Support Center](https://www.samsung.com/us/support/) 2. Facebook Messenger: [Samsung Support](http://m.me/Samsungsupport) 3. Twitter: [Message Samsung Support](https://twitter.com/messages/compose?recipient_id=18768513) Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147692536) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: Questiondoes this work as a microwave also? do you need microwave if you buy these?
Asked by penn.
- A:Answer No
Answered by SiamakK
Q: QuestionPlease explain the flex duo heating
Asked by Dee123.
- A:Answer Hi Dee123, If you want to know how to cook with the wall oven, please see the "Microwave oven (Upper Oven)" on pages 29 - 43 and the "Oven (Lower Oven)" on pages 43 - 75 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202403/20240308140049602/O_01._NQ70CG700DMT_AA-03_IB_NQ7000C_EN.pdf Have a nice day. ^Aloe
Answered by Samsung

Q: Questiondoes the microwave have self cleaning feature? does the microwave have convection?air fry feature?
Asked by donnadonna.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
- A:Answer Hi donnadonna, Yes, this wall oven model features a self-cleaning and air fry function, and it is powered by a dual convection system with two heated fans that circulate heat throughout the oven and keep the temperature consistent. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147559392) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionDoes this unit also have microwave capabilities? I need it for the overall size to replace my old GE unit.
Asked by Jackie.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Matte Black
- A:Answer Does not have microwave
Answered by Anonymous
Q: QuestionPlis avaiable delivery 33166??? Samsung - BESPOKE 30" Built- In Electric Convection Combination Wall Oven with Microwave and Flex Duo White Glass
Asked by Sari.
- A:Answer Dear valued Bestbuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available delivery date of the range. Have a great day. -Ernest-
Answered by Samsung

Q: QuestionWhy isn't there a handle on the oven door?
Asked by Anonymous.
- A:Answer Greetings, The oven door easily opens with a simple push. You can reference the link below to learn more about the features and design of the wall oven. Specification sheets: https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/09222023/23_NQ70CG700D_V8.pdf Have a great day, -Ernest-
Answered by Samsung

Q: QuestionDo you need to install one of the bottom metal trims it comes with? Or sometimes it’s not needed?
Asked by Girly.
- A:Answer It’s strictly a visual thing. If you need it, don’t install it. I had to install the larger one because my old ovens were larger.
Answered by MarkC
Q: QuestionWe are waiting on delivery of double wall oven. We are remodeling and will leave space to slide this in our cabinetry. What we need is the exact information about wiring so our electrician can prep for it. Not just amps info
Asked by Dahlia2000.
- A:Answer Greetings! Let us get you the details you are looking for on this Samsung wall oven model. I have shared below this model's installation guide. Please turn to pages 8 - 9 and 12 - 13 for the electrical connection for this wall oven model. https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147291943 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionCan you get the microwave only?
Asked by builtin.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Matte Black
- A:Answer Depends on avsilability at your local best buy. You can always go thru the manufacturer. https://www.samsung.com/us/home-appliances/microwaves/countertop/mc12j8035ct-1-2-cu-ft-counter-top-convection-microwave-with-power-convection-powergrill-duo-black-mc12j8035ct-aa/
Answered by Anonymous
Q: QuestionI am wanting to order the Samsung double oven but cant seem to find it anywhere to order to be delivered to 29621
Asked by Sheila.
- A:Answer Hi Sheila, Let's help you with this. To purchase the Samsung convection double oven (NV51CB700D12/AA), please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146974819, to help our team pull up your information. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionWhen will you offer this navy steel?
Asked by Anonymous.
- A:Answer Greetings! Thank you for your interest in this Samsung wall oven model. At the moment, this model comes in 3 colors (Stainless Steel, Matte Black, and White Glass). We recommend checking the Samsung website from time to time as we continuously update our product offerings. Leo
Answered by Samsung

Q: QuestionDoes this model have a rapid preheat feature?
Asked by DrTR.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Matte Black
- A:Answer Hi There, No, this model doesn't have a rapid preheat feature. Have a great day. ^Aloe
Answered by Samsung

Q: Questiondo u need smoke fan for this double wall oven
Asked by tony.
- A:Answer No, Tony, the unit is built with a vent located above the right rear surface of the unit to help disperse the excess heat, smoke, and help cool down the unit. Please see page 9 under "Keep oven vent ducts unobstructed" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202310/20231006111330962/NV51CG700D_AA-00_IB_FULL_NV7000C_EN_230421.pdf Have a great day. ^Charles
Answered by Samsung

Q: QuestionDoes this microwave provide normal microwave features - i,e, popcorn or potato or 1 mins options?
Asked by hope.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Combination Wall Oven with Microwave and Flex Duo - Stainless Steel
- A:Answer one would hope so
Answered by Anonymous
Q: QuestionWhat is the actual height of the oven? Samsung website states 50.4 for the height.
Asked by Bman.
This question was asked about the related product: Samsung - BESPOKE 30" Built-In Electric Convection Double Wall Oven with AI Pro Cooking Camera - Matte Black
- A:Answer Good day, The outside total maximum height of this wall oven model is 51 1/2 inches. At the same time, the cut-out dimension height is 50 1/4 inches. Have a great day. -John
Answered by Samsung

Q: QuestionCan this be detached so that we install with builder trims?
Asked by Kumkum.
- A:Answer Yes, it can be detached.
Answered by Anonymous
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