Questions & Answers

Q: QuestionDoes this fridge come with a water line installation kit or do I need to purchase one separately?

Asked 2 years ago by eric.

• A:Answer You will need to purchase

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWe ordered the Bespoke White Glass. Can the panels be changed out for the color ones?

Asked 2 years ago by Doug4.

• A:Answer Yes that's the beauty of this fridge!

  Answered 2 years ago by Anonymous

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Q: QuestionDoes the freezer drawer suppose to open without squeezing the handle or is it broken mine opens without squeezing it just by pulling.

Asked 2 years ago by Anonymous.

• A:Answer Yes it does

  Answered 2 years ago by ScottM

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Q: QuestionOwned this for 3 months and suddenly no interior lights, the water pitcher won't refill, and the doors don't beep when left open. The unit it still powered and cooling. What's going on???

Asked 2 years ago by oleo.

• A:Answer Our water pitcher won't fill all the way up either. Consistently 1/3 full. I read you have to keep pitcher free of droplets and "fog" or the sensors don't think it needs filling. We wipe it down (in and out) and it improves, but not 100%. IDK, work in progress? The self-serve filling is a bit slow as well.

  Answered 2 years ago by AlexMVerified Purchase

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Q: QuestionIs it possible to not have the ice drawer open with the freezer every time you open the freezer drawer?

Asked 2 years ago by bb.

• A:Answer We have only had ours less than a month. So far the top always opens and you have to push it back to see the bottom drawer.

  Answered 2 years ago by CrochetVerified Purchase

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Q: QuestionCan you get this smaller to fit my space?

Asked 2 years ago by Pam.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer As far as I know yes you can, it is also available at counter depth

  Answered 1 year ago by Sino

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Q: QuestionWhere is the child lock?

Asked 2 years ago by Honey.

• A:Answer Do not think there is one. Outside is sleek. Opens with hidden area at bottom of upper doors and inside area for the freezer.

  Answered 2 years ago by RebeccaHVerified Purchase

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Q: QuestionDoes the beverage center have its own temperature setting separate from the refrigerator and freezer?

Asked 2 years ago by CBeau.

• A:Answer Yes

  Answered 2 years ago by Vonnie

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Q: QuestionHow long is your Black Friday sale running?

Asked 3 years ago by Natalie.

• A:Answer Dear Valued Best Buy Client, To better assist you with this inquiry, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionHow much water does the pitcher hold? I saw both models in-store and the pitcher in the beverage center model looked smaller.

Asked 3 years ago by RachelG.

• A:Answer Hi App, We appreciate your question about the volume of liquid the pitcher can hold. The Autofill water pitcher has a volume capacity of 48 oz. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144881775 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the depth with the doors OPEN? I have a non-moving kitchen island nearby.

Asked 3 years ago by Jeanie.

• A:Answer 481/4” with the door open.

  Answered 3 years ago by HomeVerified Purchase

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Q: QuestionDoes this refrigerator make ice?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer Hi there, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding if the fridge has an ice maker. Yes, the fridge comes with a dual ice maker. Please see the link for more details. https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator--30-cu--ft---with-beverage-center--in-stainless-steel-rf30bb6600qlaa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144775624 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: Questionhow much ice does it make how many gallons?

Asked 3 years ago by becca.

• A:Answer Not sure in gallons, but enough for a family and not a cooler or party!

  Answered 3 years ago by HomeVerified Purchase

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Q: QuestionDoes the stainless steel version come as stainless steel, or do you have to purchase stainless steel panels separately? If panels are not included, what does the front look like without them?

Asked 3 years ago by Melvin.

• A:Answer Hi Melvin, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 30 cu. ft. 3-Door French Door Refrigerator with Beverage Center - Stainless steel. Yes, the stainless steel version comes with stainless steel panels. Without the panel, the refrigerator doors will have a white or black color with holes on the side where the panel's screws will fit into. I have shared the user manual link below. Please access the link for your reference to the features and functions. https://downloadcenter.samsung.com/content/UM/202207/20220711165107990/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144707985 Leo

  Answered 3 years ago by Samsung

  
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Q: Questionare these unit internet connected

Asked 3 years ago by Wayne.

• A:Answer Yes, it has WIFI and with Smartthings you can adjust the temperatures with your phone.

  Answered 3 years ago by GerardoVerified Purchase

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Q: QuestionIt says its custom panel ready, does anyone know if I can put my own kitchen cabinet door panel on the unit?

Asked 3 years ago by bespoke.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer They’re magnetic so you should be able to and attach magnets!

  Answered 3 years ago by Anonymous

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Q: QuestionI read the refrigerator comes w/ (8) bins, one of which is a “Gallon Bin”. I would like to confirm this “Gallon Bin” is capable of holding a minimum of (2) standard gallon milk containers. Please clarify the clear dimensions of the interior of said bins.

Asked 3 years ago by GOTMILK.

• A:Answer Hi there, That's a good question. Yes, there are eight(8) bins, and one(1) of the lower right bin is a gallon bin. 8 Door Bins Right: 1 Gallon Bin, 3 Regular Bins Left: 4 Regular Bins Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145046906) to help our team pull up your information. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionCan you put your own panels on to match your kitchen cabinets ? Like have your builder put the wood type panel on ?

Asked 3 years ago by Laura.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer Hi Laura, Great question. We understand and appreciate your inquiry if it's possible to use your custom panels. The panels are designed to fit the connection points in the fridge properly. You might need your builder to carefully measure the mounting points, as any damage to the mounting points can affect the standard panels. Please note damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring, or connectors not supplied or authorized by SAMSUNG LIMITED WARRANTY (U.S.A.) on page 73 https://downloadcenter.samsung.com/content/UM/202209/20220902164840557/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144961979) when you message us to help our team pull up your information. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the refrigerant?

Asked 2 years ago by NancyE.

• A:Answer R-600A

  Answered 1 year ago by drj356

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