A:AnswerIt is very very easy to clean around the Burners as they are sealed. It does not scratch easily. We wipe with a dish cloth or paper towels and Windex.
A:AnswerHi there! I'd like to help you with your question. It's quite easy to clean the cooktop of this range as long as you use the proper procedure during its cleaning performance. Please refer from pages 41-45 in your user's manual: https://bit.ly/2HNUJFy which you will get information about the correct cleaning maintenance of the cooktop.
^Rafael
A:AnswerSo the dual oven is deceiving because they are not completely independent of each other. If you want to warm a finished dish on, say 250 degrees then the other over would have to be set at 300 or lower. It is best used to cook at two different, but close, temps. Like one dish at 375 and the other at 425. Hope this helps!
A:AnswerThe oven vents all the oven heat out the BACK top of this unit. If you look carefully you can see the vents in the back behind the rear burners. This heat is directed to travel up the back wall, so I don't see how a rear downdraft unit will help any. It's good to note that the amount of heat that travels up the back needs to be taken in account as it is pretty significant. I'd suggest tile or some heat proof material as a back-splash.
A:AnswerSS = Stainless Steel
SG = Black Stainless Steel
It's in/on the PDF download of the ALL SPECS page.
Color Model # UPC Code
Stainless Steel NX58K9850SS 887276132129
Black Stainless Steel NX58K9850SG 887276144368
A:AnswerHi Firegod,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel.
The accessories and parts can be found below. A griddle comes with the range.
a. Surface burner grates
b. Surface burners and caps (5)
c. Smart divider (1)
d. Wire rack (2)
e. Split rack (1)
f. Griddle (1)
g. Wok grate (1)
h. Temp probe (1)
i. Template
j. Anti Tip Bracket (1) / Screws (4)
k. Filler Kit (1) & Screws (2)
I have shared the installation guide below. Please access the link and turn to page 11 for the overview of the range.
https://downloadcenter.samsung.com/content/EM/201903/20190314212140953/Install_NX58K9850SS_DG68-00780A-07_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144489219
Leo
A:AnswerHi Betty,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel.
The oven is gas operated. I have shared the user manual below. Please access the link and turn to page 14 for the layout of the range.
https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144423892
Leo
A:AnswerHi StamfordChef.
Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range on where to purchase washable cooktop mats. Regarding your concern, it would be best to speak to our Samsung Parts team at 800.627.4368 Mon - Fri 9:00 AM ~ 6:30 PM EST.
I suggest you check this link for further assistance.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144662676
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi viper,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel.
Yes, this range will come with a liquid propane conversion kit. I have shared the user manual link below. Please access the link and turn to page page 7.
https://downloadcenter.samsung.com/content/EM/201903/20190314212140953/Install_NX58K9850SS_DG68-00780A-07_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144424442
Leo
A:AnswerAll installation requirements are listed in the guide. Here is a downloadable link: http://downloadcenter.samsung.com/content/EM/201704/20170407153021389/Install_NX58K9850SS_DG68-00780A-03_EN-MES-CFR.pdf ^Heath
