Questions & Answers

Q: Questionis the WiFi 802.1ac (WiFi 5) or 802.11ax (WiFi 6)?

Asked 3 years ago by collegestudent.

• A:Answer WIFi 6

  Answered 3 years ago by BusybeeVerified Purchase

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Q: QuestionCan you upgrade the storage?

Asked 1 year ago by LandonC.

• A:Answer We are pleased to hear from you, Lando. We understand that you are inquiring about the Galaxy Book2 and whether it is possible to upgrade the storage. The Galaxy Book2 is designed to be easily expandable. It comes with one fast SSD already installed, and it has additional slots that allow you to upgrade the storage up to 1TB for HDD and 32GB for RAM, which can significantly enhance your PC's performance. Additionally, Samsung offers Samsung Cloud, a service that can help you synchronize data across all of your devices using our cloud. If you have any further questions, please feel free to contact us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIn the description, it appears to not have wifi connectivity. Is that true?

Asked 3 years ago by jim.

• A:Answer It absolutely has wifi connectivity.

  Answered 2 years ago by SaraPVerified Purchase

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Q: QuestionWhy is this and the graphite color marked as unavailable/no longer available? Has this been discontinued?

Asked 3 years ago by Sreenadh.

• A:Answer The graphite color is available and working perfectly

  Answered 3 years ago by HSherry

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Q: QuestionCan you upgrade or add another SSD on the 13.3" model?

Asked 3 years ago by Zack.

This question was asked about the related product: Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 16GB Memory - 512GB SSD - Graphite

• A:Answer From what I know it has a PCI-E Gen 4.0 nvme which can be upgraded, so YES. The previous gen only had 1 slot, so one would assume this newer gen would also have only 1 slot as well. Although the larger 15.6" does have two slots in the previous gen so again, I would assume the new gen will also have two slots.

  Answered 3 years ago by Anonymous

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Q: QuestionIS the 16 memory upgradeable? I know the RAM is but can you add beyond 16 GB?

Asked 3 years ago by curious.

• A:Answer No it cannot be upgraded

  Answered 2 years ago by TmokVerified Purchase

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Q: QuestionCan I use AutoCAD with this laptop? Would this computer be well suited for an upcoming Engineering/Architecture high school student?

Asked 3 years ago by Reef.

• A:Answer I bought this laptop as an engineering student in college. I've never had an issue running and CAD programs of any kind. When I talked to an employee that was my main concern as well and this laptop ended up being his top recommendation and I was not disappointed.

  Answered 2 years ago by SaraPVerified Purchase

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Q: Questiondoes it have a usb outleyt?

Asked 3 years ago by collegegirl21.

• A:Answer The Samsung Galaxy Book2 Pro 360 has three (3) USB C outlets.

  Answered 3 years ago by TB9376

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Q: QuestionWhy doesn't this laptop come with Standard storage of 1tb, 512mb is so old, my 5 year old laptop has that much storage space. Can you order this on the Samsung site or from Best Buy, 1tb or 2tb storage?

Asked 3 years ago by jab123.

• A:Answer Same here! Unfortunately, only the 15” comes with the 1TB option. But good news is that it’s upgradable and a lot of folks I know have done it. I thing Samsung website shows max 1 tb but people do 2 tb with no issues. Just get the Samsung m2 ssd Drive, Download the free Samsung data Migration Tool and go from there.

  Answered 3 years ago by BusybeeVerified Purchase

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