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Questions & Answers

Your price for this item is $798.00
The comparable value price is $1,349.99
Page Showing 21-40 of 48 questions
  • QuestionDoes this laptop have an aluminum body?

    Asked by Kutchma.

    • Answer Howdy Kutchma, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Book4 360. Yes, the casing material for the Galaxy Book4 360 is Aluminum. Feel free to reach out to Support if you have any other questions for us. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • Questiondoes windows 11 home com with this computer

    Asked by crazy.

    • Answer Salutations Crazy, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 360. The Galaxy Book4 36 offers Windows 11 Home as its operating system. If you have any other questions, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • Questionwindows 11?

    Asked by nah.

    • Answer Hey there Nah, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4 360. The advertised Galaxy Book4 360 offers Windows 11 Home as its operating system. Feel free to reach back out to Support if you have additional questions. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this laptop have a fingerprint reader

    Asked by Awakened1.

    • Answer Greetings Awakened1, thank you for asking us your question about the Samsung Galaxy Book4 360. Yes, the advertised Galaxy Book4 360 does offer a fingerprint reader. If you have additional questions, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this laptop be used in europe?

    Asked by Anonymous.

    • Answer Hey there, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Book4 360. Yes, a US version of the Samsung Galaxy Book4 360 can be utilized while in Europe. If you have any other questions or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat kind of micro sd card can i use for it?

    Asked by ScorpioN.

    • Answer Greetings ScorpioN, thanks for taking the time to ask us your question about the Samsung Galaxy Book4 360. This computer supports the following types of memory cards: micro-SD, micro SDHC, and micro SDXC. Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionGalaxy Book4 360 How to turn off smart charging on a Galaxy Book4 360

    Asked by Dadclark.

    • Answer Greetings Dadclark, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 360. To turn off Smart Charging (or Battery Protection) on your Galaxy Book4 360, please open Samsung Settings, then go to Battery and performance, and then turn Smart Battery Power Off. If you have any other questions, feel free to reach back out. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan RAM extendable? As per description currently it’s has 16 GB RAM, If I want to extend, what would be the max capacity?

    Asked by MG.

    • Answer Hi there MG, thanks for asking us your question about the Samsung Galaxy Book4 360. No, you are not able to expand the RAM as the RAM is soldered to the motherboard and not upgradable. Feel free to reach back out if you have additional questions. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhich version of Windows comes pre-installed

    Asked by Buyer.

    • Answer Hi there Buyer, thanks for asking us your question about the Samsung Galaxy Book4 360. Windows 11 Home is available with the Galaxy Book4 360. If you think of any other questions, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhich AC Adaptor / battery charger will replace the one included (damaged)?

    Asked by PhilipH.

    • Answer Aloha PDH, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Book4 360. We recommend using an external power supply with a rating level higher than 10W (5V, 2A) that supports USB Type-C or USB BC 1.2. If you have any other questions for us, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • Questionwhy is this item beig sold as open box

    Asked by Kandee.

    • Answer Was display item

      Answered by Mickeyyasha

  • QuestionDoes the camera on the Galaxy Book 4 360 work with Windows Hello to recognize your face to login?

    Asked by MichaelLN.

    • Answer Mine does do windows hello via the camera. The camera would need an IR sensor.

      Answered by FredericB

  • QuestionDoes this laptop have a CD Disc Drive in it? the photos do not show very well.

    Asked by Angie.

    • Answer Hello there Angie, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book4 360. No, the Galaxy Book4 360 does not have a CD-ROM. If you think of any other questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionHi can I upgrade to Win 11 Pro so that it can be added to a domain. Will I need to wipe Home edition or is there a upgrade that I can do

    Asked by DrewSki.

    • Answer Just buy a windows 11 pro license. You can insert the key. Watch a YouTube video for the specifics of upgrading from windows home to windows pro.

      Answered by FredericB

  • QuestionIs Windows 11 home all ready installed on this computer?

    Asked by Sally.

    • Answer Hi there Sally, thanks for taking the time to ask us your question about the Samsung Galaxy Book4 360. Yes, the Galaxy Book4 360 offers Windows 11 Home. Feel free to contact Samsung Support if you have any other questions. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat model of intel 7 processor does it have?

    Asked by IntelProcessor.

    • Answer Thanks for reaching out to us. The Galaxy Book4 360 comes with either the Intel Core 5 or the Intel Core 7 processor. For any further questions, please be sure to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionDoes this work with the S Pen stylus? If not, which stylus do I need?

    Asked by Wolf.

    • Answer Salutations Wolf, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4 360. That's a great question! Yes, the Galaxy Book4 360 does support the S Pen. The S Pen Pro Edition and the S Pen Creator Edition are compatible with the Galaxy Book. If you're curious about our S Pen compatibility, check out "Learn about the different Samsung S Pens" when you have some free time available. Let us know if you have any other questions that we can answer for you by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung