Questions & Answers

101 Questions & 179 Answers
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  • Question
    If I buy 2 Galaxy S8 phones from BB, can I activate them from my existing Verizon account and make my payments to BB?   (5 Answers)

    By cavewoman May 1, 2017.

    Answers
    • Best 
      Answer

      Yes and no. If you purchase directly in full through a best buy charge account. Then you will owe just best buy the full retail of the phone. And no if you are attempting to get the trade In promo with Verizon. You would need to trade in your device and that will give you a monthly bill credit to help get your retail price down in turn you will pay Verizon monthly cost of the purchase at best buy.

      By Kevjar May 1, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Five minutes ago the S8 was selling for $25.83 per month and now it is listed at $30.00 per month. What happened?   (3 Answers)

    By Confused May 15, 2017.

    Answers
    • Best 
      Answer

      i bought the S8 yesterday and( it was 23.75 a month got $150.00 off, well today it was even lower 21.75 so went back to BB and they gave me a$50.00 price adjustment..you can't beat their customer service dept.

      By diane625 June 30, 2017.

    • Question
      I Use Verizon. I want to get the samsung S8. Best Buy sale is $300 off the retail price of $724.99. I'm confused on what the monthly payment will be because in one place it says $17.50 a month for 24 mths and in another place it. Says $30 a mth.??   (1 Answer)

      By Bg July 28, 2017.

      Answers
      • Best 
        Answer

        The $30 per month is on the full cost of $749 (or whatever the exact is), not on the sale price. The promo discount will take the monthly cost down to the $17.50, provided you want them to apply the $300 to your phone cost with Verizon. The $300 is actually on a BBY gift card, so you could also do a $30/month payment with Verizon and use the $300 in Best Buy for other stuff. This is going off of exactly what I just did upgrading my Galaxy S6 to the Galaxy S8.

        By phattechjunkie July 28, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      If I buy an S8 on an installment plan can I pay the phone off early? And if so do I just pay the remaining installments or do I have to pay full retail?   (2 Answers)

      By rekcutr June 25, 2017.

      Answers
      • Best 
        Answer

        You can pay your phone off early. That is what I did with my Galaxy S7. You just pay the remaining balance that you owe to the carrier. Since you have already paid for part of the phone, you do not pay the full retail amount.

        By ASmith4 June 30, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      If you buy your phone from best buy and have them activate it is there an activation fee?   (8 Answers)

      By Blue May 5, 2017.

      Answers
      • Best 
        Answer

        Depends on your carrier. I know Verizon charges 30 dollars per activation of new phones. Not sure about the rest.

        By DEVTHEMEV May 8, 2017.

      • Question
        Since there is an activation charge in the billing, when I receive the phone, is there anything else I need to do or is it already activated and ready to use (my carrier is verizon) ?   (2 Answers)

        By rescuelady July 3, 2017.

        Answers
        • Best 
          Answer

          It will be ready to use! You can bring your old device to a Verizon store and have all of your Contacts, messages and all data transferred to your new Samsung for no extra charge.

          By Wendy July 7, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this a unlocked phone ? Can I use this phone in the philippines ?   (2 Answers)

        By Anonymous May 5, 2017.

        Answers
        • Best 
          Answer

          Yes it is unlocked as long as it is purchased at retail price! A monthly payment contract for this phone wouldn't allow it to be unlocked however. Fortunately every cell phone purchased from Verizon at retail cost are all sold unlocked so yes it would work in the Philippines.

          By Techgeek May 6, 2017.

        • Question
          Will this phone work with straight talk?   (4 Answers)

          By booboo May 14, 2017.

          Answers
          • Best 
            Answer

            Only if you have an unlocked phone.

            By Chex June 3, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          With 17 dollar per month for 24 monthd, do we get s8 and sim card?   (1 Answer)

          By Rihan August 7, 2017.

          Answers
          • Best 
            Answer

            By the way i understand you have to have your current phone payed off and give them your account info and phone number and then you have to pay a activation fee and they will give you the phone with a sim card in it that has your number

            By Damion August 7, 2017.

          • Question
            What type of plans will I have to choose from if I get this phone? There really isn't any info on this!   (3 Answers)

            By Johnny July 27, 2017.

            Answers
            • Best 
              Answer

              We're with Verizon and all of their plans are available with this phone.

              By Kimme July 28, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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