Questions & Answers

Q: QuestionDoes it support external (plugin) storage?

Asked 2 years ago by Jake.

• A:Answer Yes. You can install a micro sd easily for expanded storage or you can plug in external storage via USB C

  Answered 2 years ago by PonsVerified Purchase

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Q: QuestionWhich tablets support HDMI output

Asked 2 years ago by FarmerFinn.

• A:Answer Thanks for reaching out with your question. We love getting the chance to assist our customers! The answer is yes! You can connect your Tab S9 to an external display using an HDMI adapter (USB Type-C to HDMI). Devices with HDMI capabilities include: Samsung Galaxy S series (S24, S23, S22, S21, S20, S10, S9, S8), Galaxy Note series (Note20, Note10, Note9, Note8), Galaxy Z series (Z Fold5, Z Fold4, Z Fold3, Z Fold2, Z Fold), and Galaxy Tab (S8, S7, S6, S5e, S4). If you need help setting this up please check out our article, 'How to use a Samsung USB-C to HDMI adapter'. If you have any further questions or concerns, please let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this a fast processor for gaming including Roblox?

Asked 2 years ago by Tyb91.

• A:Answer Yes

  Answered 2 years ago by DavidFVerified Purchase

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Q: QuestionWHAT IS THE SCREEN BRIGHTNESS? HOW MANY NITTS?

Asked 6 months ago by RTMC.

• A:Answer Howdy RTMC, thank you for asking us your questions about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 display has a standard brightness of 420 nits, with a peak brightness of 750 nits. If you have any other questions, feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionHow is the sound on this tablet? How many speakers does it have?

Asked 2 years ago by Michael.

• A:Answer Good day Michael, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Tab S9. The Galaxy Tab S9 offers 4 speakers and Dolby Atmos surround sound tuned by AKG. It's easy to get lost in your games and shows with the intense colors, contrast and supersmooth refresh rates up to 120Hz that the Tab S9 offers! Be sure to check it out soon! Feel free to contact Samsung Support if you have any other questions for us. Thank you for being an unwavering Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat accessories goes with this? i got samsung galaxy tab a 8.0(2019) and i want a new tablet for movies, more storage and im hoping that if i pick this tablet is this one the best one for it. also whats the best charger for this tablet only?

Asked 2 years ago by matt.

• A:Answer I am someone who only uses Apple but this tablet seems excellent to me and I prefer it to the iPad, you have a wide variety of cases and keyboards or envelopes for it, as for the charger I use a 45watt Samsung one that works very well

  Answered 2 years ago by BtllVerified Purchase

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Q: Questioncan you download and play movies downloaded from a dvd?

Asked 2 years ago by Sam.

• A:Answer The tablet does not have a disk drive if that’s what you’re asking. Their are apps in the tablet that have the capability of downloading owned dvd’s, however it mostly depends on the dvd. If the dvd has a download code or is integrated with an existing app, then it may be possible. You can usually see if that is the case on the dvd box.

  Answered 2 years ago by Charlie09Verified Purchase

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Q: QuestionCan external keyboard be attached to it?

Asked 3 weeks ago by FKB.

• A:Answer Hello FKB, thank you for taking the time to ask us your question about the Samsung Galaxy Tab S9. Yes, you can utilize a Bluetooth keyboard or a plug in version. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionWhat is open box sumsang S9 tabet Is warranty is same as on new un open box one

Asked 2 months ago by Kamaljit.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 128GB - Wi-Fi - with S-Pen - Graphite

Q: QuestionCan I use student discount for this tablet?

Asked 2 months ago by Ngan.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 128GB - Wi-Fi - with S-Pen - Graphite

Q: QuestionWhat is the maximum memery size of micro sd card accepted by this tablet?

Asked 3 months ago by Truckinrob.

• A:Answer Hello there Truckinrob, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Tab S9. The Galaxy Tab S9 Series is compatible with up to 1TB of expandable storage when you add a microSD card to your tablet. If you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionI lost my tablet, is there a way to retrieve pictures and other information from it, or send a signal to shut it down so someone is not able to use it or retrieve info.

Asked 3 months ago by Lostmymoney.

• A:Answer Hey Lostmymoney, you can retrieve data from your lost Galaxy Tab S9 using cloud backups and remote services, or you can use remote features to lock it and erase its data. To retrieve data, check your Samsung Cloud or Google Photos for existing backups. To secure your device, go to the SmartThings Find website to locate, lock, and wipe your tablet remotely. If you have any other questions, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat if I charge my Samsung Galaxy S9 tablet and it is draining fast and I can't find my stylus pen should I get a new tablet, my tablet is hot

Asked 4 months ago by Leia.

• A:Answer Greetings Leia, thanks for taking the time to ask us your questions about the Samsung Galaxy Tab S9. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. Also check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. Instead of purchasing a new tablet, you can purchase a replacement for your missing S Pen. The S Pen Pro Edition and the S Pen Creator Edition are compatible with your device. If you would like to learn more, check out "Learn about the different Samsung S Pens." If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat if I lost my stylus pen for the samsung galaxy tablet S9, I can't find it what do you recommend

Asked 4 months ago by Leia.

• A:Answer Howdy Leia, thank you for asking us your question about the Samsung Galaxy Tab S9. If you've lost your S Pen for the Galaxy Tab S9, first check your tablet's location using the SmartThings Find app by selecting your S Pen from the Find card. If you're unable to locate your S Pen, we suggest purchasing a new one. If you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: Questionwhat year was this made?

Asked 5 months ago by Anonymous.

• A:Answer Hello, thank you for asking us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 was announced in July of 2023. However, it was officially released in August of 2023. Feel free to contact Support if you have additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionI have an 8" Samsung tablet now that we use for store purchases and works with QBO Go Pay and connects via wifi, will this tablet connect to wifi and work with GoPay?

Asked 7 months ago by Compatibility.

• A:Answer Hey Compatibility, thank you for asking us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 is a Wi-Fi enabled device. Please feel free to reach out to the manufacturer of QBO Go Pay to inquire about compatibility requirements. If you have any other questions for us, feel free to reach out to Support. Thank for being a loyal Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionAre there any keyboards and/or cases go with this tablet?

Asked 8 months ago by Bob.

• A:Answer Greetings Bob, thanks for asking us your question about the Samsung Galaxy Tab S9. Yes, the Galaxy Tab S9 Outdoor Cover is an example of the compatible cases available for your device. If you have any other questions, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionDo we know if this has been locked to the prior owner's account? Is there a PIN? I just returned this same item, also "excellent" open box, but it could not be started up. Had a PIN and would not sign onto my Google account.

Asked 9 months ago by pbasch.

• A:Answer As far as I know this was a new iPad and I had no issues transferring or starting up the iPad.

  Answered 5 months ago by PamSVerified Purchase

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Q: Questionhello is there a jack for headphones?

Asked 9 months ago by DearBoss.

• A:Answer no

  Answered 7 months ago by CelesteGVerified Purchase

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