Questions & Answers

Q: Questioncan this use a MagicJack phone?

Asked 4 years ago by Chad.

• A:Answer Hello, Chad. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionThe face screen is completely black. What is the problem?

Asked 4 years ago by Anonymous.

• A:Answer Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this watch work with an Apple iPhone 12+ bro

Asked 4 years ago by chewy.

• A:Answer Yes, Chewy. The Galaxy Watch is compatible with the iPhone12+. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs it compatible with I phone 12 pro

Asked 4 years ago by chewy.

• A:Answer Yes, Chewy. The Galaxy Watch is compatible with the iOS 9.0 and above, iPhone 5 and above. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this watch work for Galaxy S9

Asked 4 years ago by Germ.

• A:Answer As long as you have the new updated software, it will work with S9

  Answered 4 years ago by WigginsVerified Purchase

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Q: QuestionWill this watch monitor blood pressure or be able to check blood pressure?

Asked 4 years ago by Buzz.

• A:Answer No, it will not check/monitor your blood pressure.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionIs this watter proof

Asked 4 years ago by Joseph.

• A:Answer https://www.google.com/amp/s/m.gsmarena.com/samsung_galaxy_watch-ampp-9289.php Based on here, the watch is water resistant to a certain meter. 50 meters if I am not mistaken. By researching this, I am pretty sure you can use it to go swimming. To also help with protection of the watch, it also has a water lock feature which blocks touches and unintended interactions. It has a feature as well that creates a sound that expels water if water does get into the watch or speakers Hope this helps

  Answered 4 years ago by RedsoxAEVerified Purchase

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Q: QuestionIs this watch compatab le with ikPhone?

Asked 4 years ago by Bob.

• A:Answer Yes it can be paired with Apple iPhone using Samsung watch App

  Answered 4 years ago by ForwardObVerified Purchase

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Q: QuestionDoes this watch support WiFi?

Asked 4 years ago by Bella.

• A:Answer No it does not

  Answered 4 years ago by WigginsVerified Purchase

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Q: QuestionHow many running measurements can be displayed on the screen at one time such as distance, pace, elapsed time etc? Does the swim mode display time, pace and distance in a pool and does it have an open water distance and time feature?

Asked 4 years ago by Anonymous.

Q: QuestionWhat does it mean if the watch is not unlocked?

Asked 4 years ago by Eddie.

• A:Answer Hello, Eddie. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this watch track Heart rate Blood pressure Sleep Stress Athletic activity such as running swimming labor work And does it track anything else

Asked 4 years ago by Mike.

• A:Answer Hello, Mike. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionHow many running measurements can be displayed on the screen at one time such as distance, pace, elapsed time etc? Does the swim mode display time, pace and distance in a pool and does it have an open water distance and time feature?

Asked 4 years ago by Triracer.

• A:Answer Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the item unlock? Can I use this in Asia?

Asked 4 years ago by SamsungWatch.

• A:Answer Yes as far as I knows

  Answered 4 years ago by Xmas

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Q: QuestionDoes it have messenging

Asked 4 years ago by Topo.

• A:Answer It will display messages from your paired phone. I have a samsung phone and the full message is shown on my watch. I can also send a quick pre-formatted reply.

  Answered 4 years ago by GerryVerified Purchase

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Q: QuestionCan you make calls using the watch

Asked 4 years ago by tchef57.

• A:Answer Hello, tchef57. Unfortunately, you are unable to make calls using the Galaxy Watch. Thank you for asking this question. ^Kayla

  Answered 2 years ago by Samsung

  
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Q: QuestionWILL THIS WATCH WORK WITH A MOTOROLA MOTO PHONE ON METRO? CAN I PUT THE WATCH ON METRO OR BOOST MOBILE?

Asked 4 years ago by EBO.

• A:Answer Hey there, Ebo! This is the Bluetooth version of the Galaxy Watch 46mm. This device is not able to added to a carrier's plan. However, the Galaxy Watch is able to connect with Non-Samsung Android smartphones that run on Android OS 5.0 and above, RAM 1.5GB and above. Thank you for taking the time to ask this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you wear it in the shower?

Asked 4 years ago by Derek.

• A:Answer Absolutely YES! and you can swim with it! That's one of the reasons I bought it. I don't always remember I am wearing it and I get it wet all the time. I have even swim with it. It has a feature to get the water out of the speaker (Water Lock). I love it!

  Answered 4 years ago by Alejandro25

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Q: QuestionHi Do I need to add the watch to my cell plan in order to receive calls and texts?

Asked 4 years ago by Galaxy.

• A:Answer No, you can Bluetooth it to your phone to receive/send texts or calls. ONLY if you don't want to carry your phone with you do you need a data plan. If your phone is always with you, Bluetooth will work just fine. Data plan is required when phone is out of Bluetooth range

  Answered 4 years ago by WigginsVerified Purchase

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