Questions & Answers

Q: QuestionDoes this soundbar support HDR video pass-through?

• A:Answer Yes, this soundbar supports HDR video pass-through.

Q: QuestionDoes this Samsung soundbar include a rear speaker kit?

• A:Answer Yes, a rear speaker kit is included to provide a more immersive audio experience.

Q: QuestionHow many channels does this soundbar have?

• A:Answer This soundbar has 7.1.2 channels.

Q: QuestionCan I connect this soundbar to my TV wirelessly?

• A:Answer Yes, you can enjoy wireless audio with Wireless Dolby Atmos, eliminating the need for HDMI cables.

Q: QuestionWhat is SpaceFit Sound Pro?

• A:Answer SpaceFit Sound Pro is a feature that calibrates the soundbar's audio to your room by analyzing the environment and optimizing the sound accordingly.

Q: QuestionWhat is the peak power handling of this soundbar?

• A:Answer The peak power handling of this soundbar is 480 watts.

Q: QuestionIs the rear speakers wireless??

Asked 1 year ago by CReePeRBuDZ.

• A:Answer Yes, they are wireless; kind of. You have to plug each rear speaker into a little box for them to receive signal, that little box also must be plugged into a wall outlet somewhere to power them.

  Answered 1 year ago by Randall

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Q: QuestionDoes have 2.1 hdmi

Asked 1 year ago by Logan.

• A:Answer Hello there Logan! No, the HW-Q850D Soundbar does not have HDMI 2.1. ~ Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionIf my Samsung TV is older than 2020 would it even be worth buying this system for it?

Asked 1 year ago by NikkiLei.

• A:Answer Hello NikkiLei. Yes, the HW-Q850D Soundbar offers an amazing 7.1.2 channel audio experience with the included wireless rear speaker kit and various features you will be able to utilize even with an older TV. Some of them being like SpaceFit Sound Pro which analyzes your environment and automatically optimize the audio accordingly for an accurate and clear sound, Adaptive Sound which will intelligently optimize the audio to hear voices better. You can also set it up using the SmartThings app to control and change settings from a compatible smart device as well as integrating it voice assistants and smart services like Built-in Alexa, Chromecast, Airplay 2 and more. ~Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionCan i connect this sound system to my phone to play music? I use amazon music alot, will that work through my phone with this system?

Asked 1 year ago by MiKE.

• A:Answer Hello MiKE, Yes with the Samsung HW-Q850D Soundbar you can stream music from your phone using Bluetooth or over WiFi with SmartThings. ~ Samsung Solutions

  Answered 11 months ago by Samsung

  
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Q: Questioncan you explain about the different channels, and what they mean? I don't understand 7 channels, or 5 or 3. what does 7.1.2 mean.

Asked 7 months ago by Gizmo.

• A:Answer Hello Gizmo, Audio channels refer to the number and type of speakers used in a sound system to create surround sound. The format is usually written as X.Y.Z, where X is the number of regular speakers around you (like front, center, and surround), Y is the subwoofer for bass (the “.1”), and Z is the number of height speakers used for 3D sound effects, like in Dolby Atmos. For example, a 5.1 system has five speakers and one subwoofer, while a 7.1.2 system adds two more surround speakers and two overhead ones for a more immersive experience. More channels generally mean a more realistic and immersive sound, especially for movies and games. ~ Samsung Solutions

  Answered 7 months ago by Samsung

  
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Q: QuestionI have a Samsung model QN65Q80CAFXZA and would like to know if this a good or great fit with this sound system?

Asked 9 months ago by Regis2231.

• A:Answer Hi there Regis2231, The HW-Q850D Soundbar would make a great addition to your QN65Q80C! You will be able to utilize the Q-Symphony feature that will bring your audio to another level by utilizing both the TV and Soundbars speakers together adding to your audio and surround experience. ~ Samsung Solutions

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes it have to be a Samsung TV or can you use a Vizio

Asked 11 months ago by Fred.

• A:Answer I have a TCL and it works like a charm. I'm using the eARC HDMI cable that was provided. TV detected it on the first try.

  Answered 11 months ago by NinaVerified Purchase

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Q: QuestionIs there a way to increase the bass on the subwoofer? I just got it, and it is barely audible. I turned it up to +6 and put the subwoofer on the wall next to the soundbar. Am I doing something wrong? Can I purchase/use a different subwoofer?

Asked 11 months ago by Needhelp.

• A:Answer Hi Needhelp, If you wish to add more Bass you can also active Bass Enhancement. The easiest way is to activate it through the SmartThings App and select Advanced Sound Settings options. ~ Samsung Solutions

  Answered 11 months ago by Samsung

  
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Q: Questionhows this different to the Q800D ? The bar from both is the same and just the rear speaker difference ?

Asked 11 months ago by Sid.

• A:Answer Hi Sid, The HW-Q850D is a 7.1.2 Channel system with the Wireless Rear Speakers included providing you 480 Watts of power and the HW-Q800D has 5.1.2 Channels with 360 Watts of power. ~ Samsung Solutions

  Answered 11 months ago by Samsung

  
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Q: QuestionCan you add any more Samsung speakers to the system?

Asked 1 year ago by kurt.

• A:Answer Hello kurt. No, the HW-Q850D Soundbar is exclusively compatible with its' included rear speakers and subwoofer. ~Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you wire the rear speaker module to the soundbar so it is not wireless?

Asked 1 year ago by Wired.

• A:Answer Hi Wired. The HW-Q850D Soundbars wireless rear speakers need to be connected with the provided speaker wire to the included wireless receiver module, which can be placed within 33ft of the soundbar. ~Samsung Solutions

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I add two additional wirelss speakers to this system?

Asked 3 weeks ago by RAMT.

• A:Answer Hi there RAMT! The HW-Q990D Soundbar is exclusively compatible with its' included rear speakers and subwoofer. ~Samsung Solutions

  Answered 3 weeks ago by Samsung

  
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Q: QuestionI need longer speaker wire for the rear speakers what gauge is it?

Asked 2 months ago by Eric.

• A:Answer Hello Eric! The total length is approximately 20 feet and utilizes 22-gauge speaker wire. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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