Questions & Answers

Q: QuestionMy dinner dishes seem to be too tall. The things that shoots water hits them. Can the bottom rack be lowered further or the upper raised?

Asked 4 years ago by NellieF.

• A:Answer The middle rack is adjustable.

  Answered 4 years ago by HeatherH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a kick plate in the back of the dishwasher. If so, what is the clearance? There is a metal plate covering the pipes leading to the boiler heating system baseboards on the wall that I would like to install the dishwasher. Thanks!

Asked 4 years ago by Rocky.

• A:Answer The outside edge of my countertop is 25.5". The washer is recessed 3/8". There is room behind washer for drain line and electrical cord maybe 2". Thin metal removable plates are on the back and sides. You'll need to provide electrical cord (12-2) hardwired to panel in the front lower corner of washer. You'll also need to provide a 3/8 water line with a 90°. They sell kits with 3/4 plastic connector and a braided waterline. Washer comes with already connected drain hose that can be cut to fit multiple connections 7/8",1 " etc. It's a nice washer, very quiet. Good luck.

  Answered 4 years ago by PaddyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this fit the "Finish Powerball Max in One Dishwasher Detergent Tablets" from costco?

Asked 4 years ago by ian.

• A:Answer Yes

  Answered 4 years ago by Jen0420

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow deep is the tub on this machine? I bought a 4.5 cu. ft. Samsung with the impeller and I can't reach the bottom without a step stool, and even that is a stretch. I am 5'0" tall...

Asked 4 years ago by LisaB.

This question was asked about the related product: Samsung - 4.4 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Active WaterJet - White

• A:Answer I would say it is the same depth The agitator space is what makes it 4.4 on this model without the agitator it is a 4.5 I would look into this Samsung - 5.0 cu. ft. Capacity Top Load Washer with Active WaterJet - Brushed Black also in white it is more money at $679 but it has a feature called an EZ access tub that they just probably make the tub wider on this model but the bottom is higher up I see a lot of reviews of people that do have trouble reaching the bottom on a lot of washing machines also the way these new tubs are designed they actually lower The tub as water fills in with weight for the sensors to read how much clothing are in the washers. Hope I may have helped.

  Answered 4 years ago by Kevin

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI just ordered this dishwasher and waiting for a few days before it arrives. Does it come with a plug wire, or is it hard wired? Thanks.

Asked 4 years ago by Samsung.

• A:Answer Thanks so much for asking, Kevin! Currently all Samsung dishwashers must be hard wired in. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow far out does the door extend (from the base of the cabinet) when the dishwasher is fully open? I have a very narrow galley kitchen and want to be sure I have enough clearance to lay the dishwasher door flat.

Asked 4 years ago by Lizz.

• A:Answer Assuming your unit is fully and properly recessed beneath the countertop, the fully extended/open door, should extend approximately 27 1/4" from your countertop.

  Answered 3 years ago by BigDaddyT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi so I bought this about a week ago and the dishwasher keeps saying LC on both the screens it went away and now it's back. When I open it it makes a snake sound. What is going on and what do I do

Asked 4 years ago by Coolkyle.

• A:Answer I'm happy to help with this, Coolkyle! This link (https://bit.ly/3trBgTu) has information about what to do if the dishwasher has an error code. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questiondoes the samsung linear 24" dishwasher come with electrical cord, drain line and hot water line included?

Asked 5 years ago by steve.

• A:Answer You'll need the install kit. It only comes with the drain line.

  Answered 5 years ago by RussVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWould anyone happen to know what the dimensions are of the BOX that it comes in? Trying to figure out if one will fit in the back of my car.....

Asked 5 years ago by GK.

• A:Answer I can help with this, GK! In the product info section of this link (https://bit.ly/3s3BDUw) you can find the product dimensions, as well as the shipping dimensions. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionAre the back feet flush with the back of the unit, using all of the 24" recommended cutout depth? Or are they set forward a little? If set forward, how far off the ground does the back of the unit start? Wondering if I need to cut into some 1" molding.

Asked 5 years ago by PortlandPurchaser.

• A:Answer There is one back foot that is adjustable with an Allen Wrench from the front. It is 4" into the unit from the backside of the unit.

  Answered 4 years ago by EagleEye208

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am looking to replace a Bosch. To install that dishwasher, I had to get an outlet put in as that dishwasher had a plug. Does this dishwasher have a plug, and/or can I get a kit so that I can plug this one in without having to remove the outlet?

Asked 5 years ago by biosecure.

• A:Answer It does not come with a plug but you can get an install kit that has a outlet cord to be able to use your outlet. Hope this helps.

  Answered 5 years ago by IrishVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with a moisture barrier for the underside of a laminate counter top? Worried that the drying from the open door will swell the particleboard.

Asked 5 years ago by Walker.

• A:Answer It doesnt come with a moisture barrier. Hope that helps. Thanks

  Answered 5 years ago by kjones3742Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this dishwasher have an interior light when the door is open?

Asked 5 years ago by babygirl3381.

• A:Answer No, It only chimes once the cycle in heating is complete.

  Answered 5 years ago by SnowbunnywyoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhas anyone else experienced the dishwasher not staying connected to the wifi or smart control ? I'm constantly having to reconnect it

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel

• A:Answer It disconnects when the dishwasher turns off. Making it absolutely useless. You can pause it on wifi and that's it. Most useless function ever.

  Answered 4 years ago by Lucas

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionAnyone have an issue of having to run 2 or 3 times because dishes come out dirty? Very aggravating for such an expensive dishwasher!

Asked 5 years ago by Beanejjj.

• A:Answer Is it as if nothing even happened, even though you heard “sounds” and it goes through cycle? We had this issue after a series of 5C errors (not draining) but then dishwasher was ok for a while and then this issue of it apparently not spraying at all. We just checked lines, for leaks etc but nothing obviously wrong. The next time we ran it was fine again. We also haven’t had any 5Cs since either. The device seems tempermental!-P When it works it works beautifully, quiet and dishes come out clean and dry, better than any other dishwasher we’ve had. But whe you get a 5C intermittently or it doesn’t wash at all for some reason then you are left scratching your head.

  Answered 4 years ago by Yamoinca

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI have LG and whirlpool black stainless appliances but interested in this dishwasher...is the samsung black stainless or the fingerprint Stainless closer in color to matching my other appliances?

Asked 5 years ago by Mike.

• A:Answer We ditched our stainless steel (not black SS) LG dishwasher for this Samsung. Amazingly, the match is amazing. Since the Samsung does not have a protruding handle, even the construction details are compatible. If concerned, I would make a quick trip to Lowes or HD to compare finishes. If satisfactory to you, go for it. We like the Samsung performance and controls far, far better.

  Answered 5 years ago by LoveSVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this dishwasher model Samsung - Linear Wash 24" Top Control Fingerprint Resistant Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel Samsung - Linear self vented, or do you have to install a vent through the sink?

Asked 5 years ago by Lou.

• A:Answer No it vents on the top forward/out .

  Answered 5 years ago by NachoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat type of dishwasher detergent do folks use with this?

Asked 6 years ago by FLSteve.

• A:Answer Finish Quantum

  Answered 5 years ago by Pbo1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionAn answer said Linear Wash "replaced Waterway" because of its (bad?) reputation."Replaced" as in just a name change or were the issues addressed in LinearWash? I ordered LinearWash DW80R990UT at a lower sales price & SKU shows WATERWAY on my BB receipt.

Asked 6 years ago by LemonConcern.

• A:Answer Fixed the problem and this works better then the Bosch that I paid two times the price and did half of what this one does. Excellent buy.

  Answered 3 years ago by edensfaith

  Helpful (0)Unhelpful (0)ReportAnswer this question