Questions & Answers

Q: QuestionWhat type of cooling system does this refrigerator use?

• A:Answer This refrigerator uses an all-around cooling system that ensures consistent cooling throughout.

Q: QuestionHow many ice types does this Samsung refrigerator offer?

• A:Answer This Samsung refrigerator offers four types of ice: cubed ice, Ice Bites, curved ice, and crushed ice.

Q: QuestionDoes this refrigerator have an external water dispenser?

• A:Answer Yes, this refrigerator has an external water dispenser that provides chilled, filtered water.

Q: QuestionIs this Samsung refrigerator compatible with any smart home platforms?

• A:Answer Yes, this refrigerator is compatible with the SmartThings platform.

Q: QuestionDoes this refrigerator come with a warranty?

• A:Answer Yes, this refrigerator comes with a 10-year warranty on the parts and a 5-year warranty on labor for the digital inverter compressor.

Q: QuestionHow much does this refrigerator weigh?

• A:Answer The Samsung 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice weighs 306 pounds.

Q: QuestionIs this a freestanding or built-in refrigerator?

• A:Answer The product is a freestanding refrigerator. The context mentions "Configuration: Freestanding" under the product specifications.

Q: QuestionCan I control the temperatures of the fridge and freezer compartments separately?

• A:Answer Yes, you can control the temperatures of the fridge and freezer compartments separately. The product description states that the refrigerator has "SmartThings Energy", which allows you to monitor and manage the power usage of the refrigerator and freezer compartments separately.

Q: QuestionWhat color is this refrigerator, and is it fingerprint-resistant?

• A:Answer The color of this Samsung refrigerator is Fingerprint Resistant Matte Black Steel. Yes, it is fingerprint-resistant.

Q: QuestionWhat material are the shelves made of?

• A:Answer The shelves of the Samsung 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice are made of tempered glass. This material is known for its durability and resistance to breakage, making it ideal for use in refrigerators.

Q: QuestionDoes this refrigerator have a water and ice dispenser? If so, does it have a water filter?

• A:Answer Yes, this Samsung refrigerator has an external ice and water dispenser. It also comes with a water filter model number HAF-QIN.

Q: QuestionWhat is the estimated yearly cost to run this refrigerator?

• A:Answer The estimated yearly operating cost of this Samsung refrigerator is 110 United States dollars. This estimation is provided by the manufacturer and may vary depending on usage and electricity rates.

Q: QuestionHow much space do I need above my countertop for this refrigerator?

• A:Answer The product specifications state that the "Height To Top Of Door Hinge" is 70 inches. Therefore, you will need at least 70 inches of clearance above your countertop to accommodate this refrigerator.

Q: QuestionHow many shelves are there in the refrigerator section?

• A:Answer The Samsung 31 cu. ft. 3-Door French Door Smart Refrigerator has 4 adjustable shelves in the refrigerator section. These shelves are made of tempered glass and can be adjusted to accommodate different heights of food items.

Q: QuestionHow far will the refrigerator door extend into my kitchen when opened 90 degrees?

• A:Answer The Samsung 31 cu. ft. 3-Door French Door Smart Refrigerator with Four Types of Ice has a "Depth With Door 90 Degrees Open" of 44 inches. This measurement represents the distance the refrigerator door will extend into your kitchen when opened to a 90-degree angle.

Q: QuestionCan I connect this refrigerator to my home Wi-Fi and control it remotely?

• A:Answer Yes, this Samsung refrigerator can be connected to your home Wi-Fi. It is compatible with SmartThings, which allows you to monitor and manage the refrigerator's power usage, receive energy-saving tips, and control it remotely from your smartphone.

Q: QuestionHOW MANY WATER FILTERS AND WHERE ARE THEY LOCATED

Asked 7 months ago by TOM.

• A:Answer Hi Tom, The fridge has a water filter with model code HAF-QIN. Please see page 77 of the user manual for the location of the filter and how to replace it. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf ^Rodel

  Answered 7 months ago by Samsung

  
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Q: QuestionWhen will this refrigerator be available?

Asked 2 years ago by Gale.

• A:Answer Dear Bestbuy clients, We are glad you are interested in the Samsung refrigerator. Let us assist you. To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

  Answered 2 years ago by Samsung

  
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