Questions & Answers

Q: QuestionDoes this Samsung soundbar have a built-in voice assistant?

• A:Answer Yes, the soundbar has a built-in voice assistant to activate hands-free navigation.

Q: QuestionDoes this soundbar support Dolby Atmos?

• A:Answer Yes, this soundbar supports Dolby Atmos surround sound.

Q: QuestionIs this soundbar wall mountable?

• A:Answer Yes, this soundbar can be mounted on the wall.

Q: QuestionWhat comes included with this soundbar?

• A:Answer This soundbar comes with mounting hardware, a remote control, and an HDMI cable.

Q: QuestionWhat is the total peak power handling of this soundbar?

• A:Answer This soundbar has a peak power handling of 540 watts.

Q: QuestionWhich one is better hw-930b or hw-930c? How come hw-930b is more expensive if it is an older model from last year?

Asked 2 years ago by Aze.

• A:Answer Hi Aze, The HW-Q930C Soundbar supports updated software that the HW-Q930B does not. This includes Q-Symphony 3.0, if you pair the HW-Q930C Soundbar to a 2023 Q-Series TV, then your Q-Symphony will be improved overall by the AI processor within the TV. We have also updated our SpaceFit Sound Pro within the HW-Q930C Soundbar. This feature will offer a improved range in your audio experience. SpaceFit Sound Pro will automatically adjust and calibrate your audio for the room it is in. Adaptive Sound and Game Pro have both been improved in 2023 for the HW-Q930C Soundbar. Adaptive Sound will better optimize the sound to each object of screen even at low volume levels. Game Pro will not optimize your audio experience from your consoles or Samsung's Game Hub. Your FPS, Racing, Sports, Rhythm and Fighting games will sound better than before. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionDo these rear/surround speakers need to be wired and/or plugged in? Does Samsung offer an optional bracket for mounting these to walls?

Asked 2 years ago by ROB10.

• A:Answer They need to be plugged in but do NOT need to be wired ( all Bluetooth). Great sound. Not sure about brackets - hope this helps

  Answered 2 years ago by BR44Verified Purchase

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Q: QuestionFor the rear speakers, how close do they have to be to the watching area? Do they have to be right behind the couch or can they be possible mounted against a wall that is roughly 18 feet from the sound bar/tv and 8 feet from the watching area?

Asked 2 years ago by MartyF.

• A:Answer Hi there MartyF, The rear speakers having roughly a 32 foot maximum range to the Soundbar itself, you should be fine within 18 feet. Test the connection before hand, setup your Soundbar and rears where you want them, then play a movie. This will keep you from running in to issues after mounting them. Keep in mind that any electronic devices such as modems or routers can cause interference with your rear speakers. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionDo the rear speakers connect just from Bluetooth or do they also need wfi. I live out in the country and there is no internet available out here. All i have is a hotspot i pay for but it doesn't take much use to run it out. I need something that is only b

Asked 2 years ago by Waylon.

• A:Answer Hi Waylon, The rear speakers will connect automatically to the Soundbar when everything is connect for power. You will not need Wi-Fi to be able to use the rear speakers. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionCan I buy an additional set of rear speakers to use with this soundbar, making it 9+2...11. If so, pls let me know which ones would be compatible.

Asked 2 years ago by Jay.

• A:Answer Hi Jay, The HW-Q930C Soundbar is exclusively compatible with the included rear speakers and cannot add more to the Soundbar. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionWhen asked if Dolby Atmos wiil be lost if used on a Sony TV, your response was "To achieve this, you will be required to connect using a HDMI Cable." Do the rear speakers have to be connected via HDMI cable or the Subwoofer has to be connected with HDMI

Asked 2 years ago by Jayme.

• A:Answer Hi Jayme, Dolby Atmos content will be compatible with a Sony brand TV. Dolby Atmos does require a hardwire connection from the Soundbar to the TV using a HDMI cable if you are not using a Samsung TV. The wireless rear speakers and subwoofer will connect properly with the Soundbar wirelessly without issue. The feature that will be lost if not using a Samsung TV will be Dolby Atmos over Wi-Fi. Select 2022 and 2023 Samsung Soundbars and Samsung TVs are able to send Dolby Atmos content using Wi-Fi from the TV to the Soundbar. This feature is not compatible with a non-Samsung TV. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionWill this work on a Sony Bravia tv? I know that the Q-Symphony will not be utilized, but will all the other features work?

Asked 2 years ago by Rab.

• A:Answer Hello Rab, The HW-Q930C Soundbar will indeed be compatible with non-Samsung TVs, we do recommend using HDMI as this will offer the best audio and user experience. You will lose features such as Q-Symphony and Dolby Atmos over Wi-Fi. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionYou lose Q-Symphony and Dolby Atmos over Wi-Fi Could you explain a little more about this. I have A Sony TV If I stream I lose Atmos?

Asked 2 years ago by Kingfisher.

• A:Answer Hi Kingfisher, As long as your Sony TV support Dolby Atmos, you will be able to have Dolby Atmos on compatible content. To achieve this, you will be required to connect using a HDMI Cable. Q-Symphony is a feature specific to Q-Series Samsung TVs from 2020 to 2023. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionI have a 20' high cathedral ceiling, will the room-sensing and up-firing speakers work OK with this ceiling. Also, I have a Samsung 65" Class - Q8DT Series - 4K UHD QLED LCD TV which is pre-2022, what features will I lose with a pre-2022 TV?

Asked 1 year ago by LarryP.

• A:Answer We have the same type ceiling and the sound is amazing. I needed pros to install because we have an LG tv and I wanted to make sure we have all the features the system offers. Should be much easier to set up for you though having both Samsung.

  Answered 1 year ago by 4KevVerified Purchase

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Q: QuestionDoes the Samsung HW-930C work with a Samsung QN90A?

Asked 2 years ago by Lyle.

• A:Answer Hi Lyle, The HW-Q930C Soundbar will definitely work with the QN90A Samsung TV. We recommend using a new a high-speed HDMI cable with Ethernet Channel (sometimes called HDMI HEC cable). Also be sure to enable HDMI-eARC in the Expert Settings menu. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionAre the rear speakers wireless?

Asked 2 years ago by Chuck.

• A:Answer Hi Chuck, The rear speakers of the HW-Q930C Sound are truly wireless to the Soundbar. They will need to be plugged in for power only. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat hdmi spec is the soundbar? Is it 2.0 or is it 2.1 ?

Asked 2 years ago by Rick.

• A:Answer The soundbar is HDMI 2.0

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I add more speakers to the Samsung - Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar + Rear Speakers w/ Q-Symphony? I have 2 speakers but would like to add more. Possible??

Asked 2 years ago by Whit.

• A:Answer Hi Whit, The HW-Q930C Soundbar is exclusively compatible with the rear speakers included in the box. A second pair cannot be added to the setup. ~Samsung Solutions

  Answered 2 years ago by Samsung

  
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Q: QuestionIs a soundbar mounting kit included in this package?

Asked 2 years ago by Mama.

• A:Answer Yes

  Answered 2 years ago by ScoutVerified Purchase

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