Questions & Answers

Name: Samsung - SmartThings Wi-Fi Smart Plug - White
Brand: Samsung
SKU: 6342037
Price: 17.99 USD
Rating: 4.4 (466 reviews)

Samsung - SmartThings Wi-Fi Smart Plug - White

Model:: GP-WOU019BBAWU; |
SKU:: 6342037

User rating, 4.4 out of 5 stars with 466 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 25 questions

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QuestionCan you use regular light bulbs if you have the plug? Or do you have to buy smart bulbs?
Asked 5 years ago by Alexa.
- Answer Regular is fine. You are just controlling the power. Lamp switch would stay on and you turn the power on and off.
  Answered 5 years ago by Nick
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QuestionCan this smart plug be turned on and off through the phone app when the phone and smartthings hub are connected to my wifi but there is no internet? I need a plug that can be used to reset just my internet modem.
Asked 6 years ago by gary.
- Answer I purchased one to try it out because not even the Samsung ambassador comprehends the difference between wi-fi and the internet. Here is what I found: 1. To set up the plug, the Samsung hub has to be connected to your router (by either ethernet or Wi-Fi) and your router has to be connected to the internet 2. To turn the plug on or off using the Samsung App the Samsung hub has to be connected to your router (by either ethernet or Wi-Fi) and your router has to be connected to the internet 3. To set up a smart app routine to turn the plug off and back on at set times the Samsung hub has to be connected to your router (by either ethernet or Wi-Fi) and your router has to be connected to the internet 4. HOWEVER, once it is set up, the Samsung hub WILL turn the plug on via a pre-set time in the smart app WITHOUT a connection to the INTERNET as long as the hub is connected to your router (by either ethernet or Wi-Fi). So I can use it to shut off my modem at a set time, cutting off my connection to the internet (but no the router), then turn the modem back on as long as I do it via set times via a smart app routine. I should get a free plug from Samsung for figuring this out for them. How does a person become a Samsung ambassador without knowing how Samsung products work?
  Answered 6 years ago by Gary
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QuestionDo I need to download and use the smart things app to set up or to use this? Or can I just plug it in and set it up and use thru my Alexa app.
Asked 5 years ago by Rustybird.
- Answer You need the SmartThings app to set up
  Answered 5 years ago by Vinman66
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Questionis this plug 5G compatible?
Asked 5 years ago by Richk.
- Answer That's a really good question, Richk! The SmartThings Wi-Fi Smart Plug requires a 2.4 GHz Wi-Fi network. Thank you! Samsung Brand Ambassador
  Answered 5 years ago by Samsung
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QuestionCan you set a timer for these to automatically turn things off or on like a light?
Asked 6 years ago by Matt.
- Answer Yes you can! You can set a timer, or power on time and power off time.
  Answered 6 years ago by Anonymous
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QuestionWhat is the Hub that is compatible to this Smart Plug?
Asked 5 years ago by reba70.
- Answer Supposedly can be used with Smart Things hub. But I have it running on app and now hub won’t even recognize. Imwas hoping to get the hub to control devices, but no luck yet.
  Answered 5 years ago by Sumer
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QuestionCan the Smart Plug be controlled by a Smart Things Water Leak Sensor to send a signal through the app to shut off my washing machine if the drain pipe over flows when it gets stopped up and also tell me that it has done so?
Asked 5 years ago by Andy.
- Answer Hello! You can set up an automation within the SmartThings App to turn off the Smart Plug if the Water Leak Sensor detects moisture and have a notification sent to you. You can learn more about automations on our Support page here -- https://support.smartthings.com/hc/en-us/articles/115002056383-Custom-Automations-in-the-SmartThings-app. Please note that the SmartThings Water Leak Sensor does require the SmartThings Hub as well. Thank you! ~Samsung Brand Ambassador
  Answered 5 years ago by Samsung
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QuestionDoes this smart plug report energy usage?
Asked 5 years ago by Ye.
- Answer Yes, you can see that in the SmartThings App.
  Answered 5 years ago by wolfman
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QuestionWhy is this product "Unavailable"?
Asked 5 years ago by DJones.
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QuestionI have SmartThings app and hub . Hub is connected. I have added two plugs and two cameras. All work through the app just fine, but the hub does not recognize them. So it just does nothing. Can I get the hub to be the Controller?
Asked 5 years ago by Summer.
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QuestionCan this device be powered on and off from several devices ? Have it on my phone, can I add it to google and have them both work ? Thank You
Asked 5 years ago by Jeffers.
- Answer Works from the Smart-things app. I have it on iphone and on ipad. Have to check compatibility with other components.
  Answered 5 years ago by Sumer
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QuestionIs it dimmable
Asked 5 years ago by Anonymous.
- Answer Nope. Not at all. Either on or off. If you need dimmer, try the Leutron system.
  Answered 5 years ago by Moby
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QuestionDoes this device also function as a Zigbee repeater?
Asked 5 years ago by Bing.
- Answer No, it does not.
  Answered 5 years ago by Moby
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QuestionWill this plug support a window air conditioner?
Asked 5 years ago by Frostysnowman.
- Answer Plug is rated for 15A, the size of many common circuits in the US. As long as your unit does not require more, you'll be all set
  Answered 5 years ago by Moby
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QuestionCan it work with a 5 frequency, not just a 2.4?
Asked 5 years ago by Sue.
- Answer Unfortunately it doesn't work with 5 gigahertz frequency but being that it is a 2.4 gigahertz it has better penetration through walls and better range
  Answered 5 years ago by Chris
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QuestionCan the smart plug act as a light dimmer if I plug in a table lamp?
Asked 5 years ago by KCIRP.
- Answer You can plug a dimmer switch to the smart plug. The intensity of the dimmer will have to be set manually, but the on-off switch of the smart plug with turn the dimmer on/off at that setting.
  Answered 5 years ago by MikeHouston
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QuestionI have a Google WiFi router. Will SmartThings Hub and the SmartThings modules work with it and will I have to play games to get them to recognize the 2.6GHz signal?
Asked 5 years ago by slchavez.
- Answer I have the Google Wifi router, and setup 3 SmartThings outlets with no problem, just scanned the code on the device with my SmartThings app, and was up and running. Haven't tried the hub yet though.
  Answered 5 years ago by wolfman
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QuestionCan this smart plug be scheduled to turn on and off at dusk and dawn, respectively? That is, instead of scheduling specific times?
Asked 5 years ago by Aaron.
- Answer Great question, Aaron! In the SmartThings App, you are able to create an automation for the Smart Plug to turn on/off at sunrise/sunset or a set number of minutes before or after sunrise/sunset. You can learn more about creating automations on our Support page here -- https://support.smartthings.com/hc/en-us/articles/115002056383. If we can assist in any way, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador
  Answered 5 years ago by Samsung
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QuestionIs there a Smart Things app for the PC?
Asked 6 years ago by Curious.
- Answer No.
  Answered 5 years ago by GC7769
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QuestionWhat is the difference between the Smartthings outlet vs Smartthings plug?? Do they both act as ZigBee repeaters ?? Why the large difference in cost?
Asked 6 years ago by Daferby.
- Answer This is a wifi based outlet not zigbee or zwave like their older models
  Answered 5 years ago by Mobilemedic
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Showing 1-20 of 25 questions

Questions & Answers

Samsung - SmartThings Wi-Fi Smart Plug - White

Q: QuestionCan you use regular light bulbs if you have the plug? Or do you have to buy smart bulbs?

Q: QuestionCan this smart plug be turned on and off through the phone app when the phone and smartthings hub are connected to my wifi but there is no internet? I need a plug that can be used to reset just my internet modem.

Q: QuestionDo I need to download and use the smart things app to set up or to use this? Or can I just plug it in and set it up and use thru my Alexa app.

Q: Questionis this plug 5G compatible?

Q: QuestionCan you set a timer for these to automatically turn things off or on like a light?

Q: QuestionWhat is the Hub that is compatible to this Smart Plug?

Q: QuestionCan the Smart Plug be controlled by a Smart Things Water Leak Sensor to send a signal through the app to shut off my washing machine if the drain pipe over flows when it gets stopped up and also tell me that it has done so?

Q: QuestionDoes this smart plug report energy usage?

Q: QuestionWhy is this product "Unavailable"?

Q: QuestionI have SmartThings app and hub . Hub is connected. I have added two plugs and two cameras. All work through the app just fine, but the hub does not recognize them. So it just does nothing. Can I get the hub to be the Controller?

Q: QuestionCan this device be powered on and off from several devices ? Have it on my phone, can I add it to google and have them both work ? Thank You

Q: QuestionIs it dimmable

Q: QuestionDoes this device also function as a Zigbee repeater?

Q: QuestionWill this plug support a window air conditioner?

Q: QuestionCan it work with a 5 frequency, not just a 2.4?

Q: QuestionCan the smart plug act as a light dimmer if I plug in a table lamp?

Q: QuestionI have a Google WiFi router. Will SmartThings Hub and the SmartThings modules work with it and will I have to play games to get them to recognize the 2.6GHz signal?

Q: QuestionCan this smart plug be scheduled to turn on and off at dusk and dawn, respectively? That is, instead of scheduling specific times?

Q: QuestionIs there a Smart Things app for the PC?

Q: QuestionWhat is the difference between the Smartthings outlet vs Smartthings plug?? Do they both act as ZigBee repeaters ?? Why the large difference in cost?

QuestionCan you use regular light bulbs if you have the plug? Or do you have to buy smart bulbs?

QuestionCan this smart plug be turned on and off through the phone app when the phone and smartthings hub are connected to my wifi but there is no internet? I need a plug that can be used to reset just my internet modem.

QuestionDo I need to download and use the smart things app to set up or to use this? Or can I just plug it in and set it up and use thru my Alexa app.

Questionis this plug 5G compatible?

QuestionCan you set a timer for these to automatically turn things off or on like a light?

QuestionWhat is the Hub that is compatible to this Smart Plug?

QuestionCan the Smart Plug be controlled by a Smart Things Water Leak Sensor to send a signal through the app to shut off my washing machine if the drain pipe over flows when it gets stopped up and also tell me that it has done so?

QuestionDoes this smart plug report energy usage?

QuestionWhy is this product "Unavailable"?

QuestionI have SmartThings app and hub . Hub is connected. I have added two plugs and two cameras. All work through the app just fine, but the hub does not recognize them. So it just does nothing. Can I get the hub to be the Controller?

QuestionCan this device be powered on and off from several devices ? Have it on my phone, can I add it to google and have them both work ? Thank You

QuestionIs it dimmable

QuestionDoes this device also function as a Zigbee repeater?

QuestionWill this plug support a window air conditioner?

QuestionCan it work with a 5 frequency, not just a 2.4?

QuestionCan the smart plug act as a light dimmer if I plug in a table lamp?

QuestionI have a Google WiFi router. Will SmartThings Hub and the SmartThings modules work with it and will I have to play games to get them to recognize the 2.6GHz signal?

QuestionCan this smart plug be scheduled to turn on and off at dusk and dawn, respectively? That is, instead of scheduling specific times?

QuestionIs there a Smart Things app for the PC?

QuestionWhat is the difference between the Smartthings outlet vs Smartthings plug?? Do they both act as ZigBee repeaters ?? Why the large difference in cost?