Questions & Answers

Q: QuestionWell this suffice as extra storage for my PS5?

Asked 1 year ago by PS5.

• A:Answer PS5: Yes, the Samsung T7 SSD is compatible with the PS5 and can be used as extra storage. - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: QuestionWould this drive be capable of recording Prores video directly from my iPhone 15 Pro Max? It's very confusing trying to find compatible drives for video recording!

Asked 1 year ago by Harpdude.

• A:Answer Harpdude: Yes, the Samsung T7 Shield drive is capable of recording ProRes video directly from your iPhone 15 Pro Max. The iPhone 15 Pro Max supports recording ProRes 4K video at 60 frames per second (FPS) directly to an external SSD via its USB-C port, and the T7 Shield meets the necessary requirements for this task. - Samsung Memory

  Answered 10 months ago by Samsung

  
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Q: QuestionCan you play mp4 or other short clips on an iPad or iPhone?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 6 months ago by AnonymousVerified Purchase

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Q: Questionwill this pair well with dell gaming laptop? i'm looking for an external ssd for my dell g15 ryzen edition laptop and i'm wondering if this is compatible with dell laptops

Asked 2 years ago by Ally08.

• A:Answer This should have no problem pairing with your laptop. The SSD comes with both USB2.0 to USB-c and dual USB-c connection cables in the box. Requires minimal storage for the software to run and allows very fast transfers of large amounts of data.

  Answered 1 week ago by LabRat1

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Q: QuestionMy son has an ASUS gaming PC that came with 32G of memory. He’s looking for more, but would this be what I need? I’d be looking at the 2TB option.

Asked 2 years ago by Jason.

• A:Answer With PC's memory and storage are 2 differnt things generally memory refers to the ram that is installed and if this is what your referring to (which is what it sounds like. as ram generally is in increments of 8 ) 32 GB is plenty, and a new ssd will not expand this.

  Answered 2 years ago by Beardgames92

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Q: QuestionDoes this come with a manufacturer warranty? What does it cover and how long is it covered? Thank you!

Asked 2 years ago by Help.

This question was asked about the related product: Samsung - T7 Shield 1TB, External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black

• A:Answer Help: Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy. Please contact Samsung Customer Support directly to assist you with warranty service. Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: QuestionCan you load Blu-ray movies on this and play them back through a Blu-ray player with the right connection.

Asked 2 years ago by MovieMan.

This question was asked about the related product: Samsung - T7 Shield 1TB, External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black

• A:Answer MovieMan: Yes, the T7 Shield can be used to store and load Blu-ray movies using a USB connection, however we recommend you check compatibility with your host device. - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: Questiondoes it work with dropbox? normally, external drive does not.

Asked 2 years ago by BUG.

• A:Answer On windows you can use these drives with Google drive or Dropbox. Although you will get an error if you do not assign permanent drive letter.

  Answered 2 years ago by JacobGVerified Purchase

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Q: QuestionCan this version of the hard-drive be encrypted ? I noticed another version that is hardware encrypted, and I know that this did not say. But I am curious if this supports encryption of some kind .

Asked 2 years ago by Anonymous.

• A:Answer Yes. Follow Samsung software directions.

  Answered 2 years ago by BrianVerified Purchase

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Q: QuestionWould this work with an Xbox Series X? Would I be able to play games directly from it or just use it to archive next gen games?

Asked 2 years ago by Mona.

This question was asked about the related product: Samsung - T7 Shield 1TB, External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black

• A:Answer Mona: The T7 Shield is compatible with the Xbox Series X but only for archiving/storage. However, you will experience issues playing games directly from the drive. - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this compatible with the M2 iPad Pro?

Asked 2 years ago by Fuentes.

• A:Answer you would connect it with the included usb-c cable. It will work with Mac or Windows so you should be fine.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs it compatible with X-Box

Asked 3 years ago by Expresso.

• A:Answer Yes

  Answered 2 years ago by Noel

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Q: QuestionIs this compatible with my new 2020 MacBook Pro I bought from BestBuy last December 2021? Also how long do these SSD last? Also how many 3-4 minute songs can I load with 1TB of space? I will be using this basically for djing and not bog down my Mac.

Asked 3 years ago by cybersale.

• A:Answer This SSD does work on MacOS devices, just make sure you format the drive properly before use. As far as storing songs, you should be able to store roughly a million 3-4 minute long MP3s if that's all you used the drive for. If you were storing flac audio files (which are about 5x bigger) you could expect to store about 200,000 songs max. The drive isn't exactly 1000GB; you lose up to a few GB depending on how you format.

  Answered 2 years ago by Kylon

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Q: QuestionWill this work and run games on the older Xbox one?

Asked 3 years ago by JohnQPublic.

• A:Answer I plugged it in real quick and it was recognized as external storage, I play games directly from it on PC so while I can't be 100%, but on paper it should work fine for that application. My One is a Second Gen 500Gb.

  Answered 1 year ago by JamesC

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Q: QuestionIs this compatible with ps4 pro?

Asked 3 years ago by Zoey.

This question was asked about the related product: Samsung - T7 Shield 1TB, External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black

• A:Answer Zoey: Yes, the T7 Shield is compatible with the PS4 Pro. - Samsung Memory

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this work with the new 14' or 16' MacBook pro

Asked 3 years ago by MurfAzoid.

• A:Answer Yes; this device works with any MacOS device as long as it's properly formatted upon first use.

  Answered 2 years ago by Kylon

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Q: QuestionSamsung t7 shield external drive compatible with Samsung galaxy chromebook?

Asked 3 years ago by zorro.

• A:Answer If your pc has a usb A or C slot and can open flash drives etc, it’ll be compatible.

  Answered 3 years ago by TimmyRooks

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Q: Questionthis ssd is PCIe NVMe technology?

Asked 3 years ago by sam.

• A:Answer Yes. But the maximum read write speed is 1050, 1000mb/s. External pcie nvme ssd with usb interface is slower than the internal

  Answered 3 years ago by Amii

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Q: QuestionMy drive has a blue light that occasionally turns red, what does this mean? Thank you

Asked 1 year ago by dinab.

• A:Answer dinab: I’m sorry to see that you are having difficulties with the light turning red. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 11 months ago by Samsung

  
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