Questions & Answers

Q: QuestionDoes this mount have cord storage?

• A:Answer Yes, this mount has cord storage.

Q: QuestionCan this TV mount be tilted?

• A:Answer Yes, this TV mount can be tilted 5° to -15°.

Q: QuestionDoes this mount swivel to adjust viewing angles?

• A:Answer Yes, this mount swivels 57° to -57° to adjust viewing angles.

Q: QuestionWhat is the weight capacity of this TV mount?

• A:Answer The maximum weight capacity of this TV mount is 125 pounds.

Q: QuestionIs hardware included with this mount?

• A:Answer Yes, hardware is included with this mount.

Q: QuestionIs this product UL certified?

• A:Answer Yes, this product is UL certified for safety.

Q: QuestionThe mount itself is level, but the TV, 75" Samsung, is slightly lopsided. How is this remedied?

Asked 6 years ago by help.

• A:Answer There are 2 screws- one on top of each of the brackets that you attached to the back of your tv/snapped into the thing that you mounted on the wall. You simply need to tighten or loosen one side, depending what side you want to go up or down. I just turned the screw with a pair of plyers, but I think you need an alan wrench or different kind of bit to turn it with a screwdriver. I attached the picture from the back of the box that shows you what to do.

  Answered 4 years ago by noelman

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Q: QuestionCan I mount this on a lath and plaster wall?

Asked 6 years ago by LarryO.

• A:Answer You most certainly can mount this on lath and plaster walls. The key is finding the studs - and honestly finding the center of the studs. The mount itself is really heavy, and then you're putting a heavy television on the end of a long lever. That's a ton of force on those four lag bolts. If you hit the edge of a stud with those bolts, nothing good is going to happen. So drill a bunch of tiny pilot holes to find the two edges of the stud. Lath and plaster makes it really hard to find studs. Just make sure you're anchoring that truly in studs and not just the lath.

  Answered 6 years ago by BinkyBarns

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Q: QuestionWhat is the difference between swivel and full motion tv mounts?

Asked 6 years ago by Angie.

• A:Answer A swivel mount will turn from side to side only. A swivel/tilt mount will turn from side to side, and tilt up and down. A full motion mount will swivel side to side, tilt up and down, and extend from the wall, and retract back to the wall.

  Answered 6 years ago by JoeBlow

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Q: QuestionSorry, I’m still totally confused. Is Best Buy’s description just incorrect when they call this a swiveling mount? Can someone unequivocally state that this mount also TILTS? Will it fit Samsung QN75Q70R or QN82Q70? Sanus suggests VLF628 @ 150 lbs.

Asked 6 years ago by Niles.

• A:Answer Yes the mount tilts. The mount has a full range of motion: tilting up, down, left, and right...as well as pulling it out from the wall and pushing it back. The mount comes with several different mounting brackets including VESA mounting hardware and pretty much all new Samsung models adhere to VESA standards. So long as the mount is properly installed, it should support the weight of either of those TV models. The mount is rated to support 125 lbs; the QN75Q70R weighs 79 lbs without the stand and the QN82Q70 weighs 94 lbs without the stand. However, I used this mount for a QN75Q80R that weighs 82 lbs without the stand and it seemed a bit precarious while making angle adjustments. Because of this, I downsized to the QN65Q80R that weighs 56 lbs without stand and it works wonderfully. TLDR: Yes, it tilts. Yes it will fit either of those TV models. However, based on my own experience with this mount, I would recommend a more robust mount for those models despite the mount's weight rating.

  Answered 6 years ago by syburVerified Purchase

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Q: QuestionDoes the.wall bracket mount across two studs, or three studs? Center of TV at my desired location has a stud at that point. Mount to two studs has it offset too far to the left or right.

Asked 5 years ago by TomM.

• A:Answer Hi TomM, This mount, mounts across two studs. If you have any additional questions give us a shout at [email protected] or at 1-800-359-5520. Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionWhat is the depth of the mount when installed? I would like to have the TV mounted as close to the wall as possible. Thanks.

Asked 5 years ago by Jess.

• A:Answer Hi Jess, When retracted the mount sits 2.15" off of the wall. Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionIs there a way to hide the hdmi cords or a way to set it up where they don't pull out when i adjust the Tv? (I was thinking about getting a cord hider to run the cords so it would not look so bad)

Asked 6 years ago by Anonymous.

• A:Answer Fish the wires or buy a wire hiding kit

  Answered 6 years ago by Coastie1977

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Q: QuestionIs this the same wall mount as Sanus Advanced full-motion premium TV Mount VLF728. Best Buy uses a different model numberModel:BLF328-B1 SKU:6331611.

Asked 5 years ago by PATD.

• A:Answer Good eye, yes these mounts are the same. If you have any additional questions please give our customer support team a shout at [email protected] or at 1-800-359-5520. Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionMy TV is mounted but a bit off center. Am I able to move the TV to the right 6" and still have it flush to the wall without moving the bracket?

Asked 5 years ago by Mountainman.

• A:Answer You don’t need to move the bracket that is attached to the wall but you do have to loosen and move the arm extender part that hangs on the wall attached bracket. Loosen the hex screws at the bottom with the Allen wrench and carefully slide the arm extender part to where you need it. We chose not to remove the tv, hence the ‘carefully move’ comment. It was too heavy for us to lift it again. But if that’s an option for you, it’s a very easy fix.

  Answered 5 years ago by PuzzledVerified Purchase

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Q: QuestionHow much tilt can you get from this model? Can it work on an angled wall by or ceiling?

Asked 6 years ago by KD2020.

• A:Answer For such an expensive unit the swivel is actually incredibly limited. It’s not free swiveling, either. You have to use a screw driver to fix the up/down vertical swivel level.

  Answered 6 years ago by OmegaOmegaVerified Purchase

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Q: QuestionWill this work with CX LG 77”?

Asked 5 years ago by Manzzz.

• A:Answer Hey Danny, Yes this mount is compatible with your specific TV! It will support your TV's 300 x 200 mm VESA pattern and your TV is under the mounts 125 lbs weight limit. Also if you'd like we are happy to send out a PIABM adapter bracket as your TV has a low VESA pattern. What the PIABM does is help center your TV better on the mount. If you'd like us to send you the PIABM give our customer support team a shout at [email protected] or at 1-800-359-5520 and ask for the PIABM bracket. Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionI have an LG 65" OLED and a SONOS Sound bar. Can I hang the Sound bar from the extended bracket so it is not behind the TV when the bracket is extended? Thanks

Asked 5 years ago by JohnB.

• A:Answer Hey John, Most sound bar mounts will connect to the TV brackets right behind your TV that way the sound bar will move with your TV when extending or adjusting it's position. If you are referring to attaching to the extension arms, no you cannot hang a sound bar from those. I hope that helps. If you have any additional questions please give our customer support team a shout at [email protected] or at 1-800-359-5520, we are happy to help! Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionHow much is wall mount weight?

Asked 5 years ago by nari.

• A:Answer The BLF328 weighs just under 40 lbs.

  Answered 5 years ago by SanusStaff

  
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