Questions & Answers

Q: QuestionWhat is the maximum power output of the USB-C port on this dock?

• A:Answer The USB-C Power Port on this dock supports up to 75W power delivery.

Q: QuestionHow many external monitors can I connect to this docking station?

• A:Answer You can connect up to two external monitors in extended mode. You can use either two HDMI ports or one DisplayPort and one HDMI (the two farthest from each other).

Q: QuestionDoes this docking station have an Ethernet port?

• A:Answer Yes, it has a Gigabit Ethernet port.

Q: QuestionWhat kind of SSDs are supported by the SSD enclosure?

• A:Answer The SSD enclosure supports both NVMe and SATA SSDs.

Q: QuestionI use multiple laptops and OS'. The info and image implies that it is able to support 2 extra displays-2 screens and the laptop- for both mac and windows. BUT there's the note that the M1/M2 still only supports 1? So that's not correct for macOS?

Asked 9 months ago by MelT.

• A:Answer Hello! We can confirm that the Satechi - Dual Dock with NVMe SSD enclosure can support a maximum of two external monitors at a time as long as the host computer can natively support it, this applies to both Mac and Windows computers. Note that the base M1/M2 MacBooks is limited in supporting one external monitor at a time, the Dual Dock can work with two external displays when paired with a MacBook Pro with M2 Pro or Max chips. I hope this information was helpful. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 8 months ago by Satechi Support

  
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Q: QuestionSpecs say "Number of Thunderbolt Ports (Total): 0" -- how old is this device?

Asked 1 year ago by FreeTruth.

• A:Answer Hello, Yes, we can confirm that the Dual Dock Stand is not a Thunderbolt device and offers up to 10 Gbps data transfer speeds. This product was released back in Mid-2023 last year. For any additional questions or concerns please reach out to us directly at [email protected]

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this work on a windows laptop with only one usb-c input?

Asked 10 months ago by NR.

• A:Answer Hello NR, The Dock was designed to have both cables connected as connecting only one will limit overall functionality. We highly recommend connecting both USB-C connectors for optimal performance. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 9 months ago by Satechi Support

  
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