Questions & Answers

Q: QuestionDoes this adapter support passthrough charging?

• A:Answer Yes, the Satechi Slim Multi-Port Adapter V2 supports USB Type-C upstream charging and Power Delivery via an AC power supply.

Q: QuestionWhat type of devices is this adapter compatible with?

• A:Answer This adapter is compatible with most USB Type-C devices that support the Power Delivery protocol.

Q: QuestionWhat is the maximum data speed supported by this adapter?

• A:Answer The maximum data speed supported by this adapter is 5000 megabits per second.

Q: QuestionDoes this adapter have a card reader?

• A:Answer Yes, the Satechi Slim Multi-Port Adapter V2 has an SD and microSD card reader for external memory access.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer The Satechi Slim Multi-Port Adapter V2 supports a maximum resolution of 4K (2160p).

Q: QuestionWhat is this used for?

Asked 5 years ago by Anonymous.

• A:Answer I used it as adapter, because the new samsung laptop that I bought don’t have usb and hdmi only usb-c, so i need it if i want to use a mouse and connect my laptop to the tv and other devices.....

  Answered 5 years ago by NaojkenshinVerified Purchase

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Q: QuestionDoes this work for Microsoft surface go laptop? Products haven’t been specifying if it’s compatible with the tablet or the laptop and i ended up getting one of these for the tablet

Asked 4 years ago by Renae.

• A:Answer I just got a Surface Book 3 recently and it works OK with it. There's an issue with overloading it if you use a USB keyboard and mouse along with 2 monitors, speakers, and ethernet cable.. the mouse/kb will sometimes randomly disconnect. I solved that buy using a wireless kb/mouse.

  Answered 4 years ago by StevoliVerified Purchase

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Q: QuestionDoes this work on the m1 new macbook pro?

Asked 4 years ago by newmacbook.

• A:Answer Yes. It should, it utilizes the USB type-C port which your m1 macbook pro has.

  Answered 4 years ago by Amaz1ng0n3Verified Purchase

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Q: QuestionIs this Apple certified? Aka MFI certified?

Asked 4 years ago by Karly.

• A:Answer Not sure if it is MFI certified, but apple recommends it and they sell it in there store.

  Answered 4 years ago by TintinperuVerified Purchase

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Q: QuestionCould I charge my macbook air through this while feeding an hdmi to my monitor? only one of my ports works, any help would be great

Asked 4 years ago by Anonymous.

• A:Answer Yes you can do that. All you need is one good port to plug this in and then inside of device you have enough ports

  Answered 4 years ago by ShopgalVerified Purchase

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Q: QuestionCan this be used with a macbook air?

Asked 4 years ago by Overpriced.

• A:Answer Yes. It works on any new Mac.

  Answered 4 years ago by Amaz1ng0n3Verified Purchase

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Q: QuestionWill this work with an iPad Air

Asked 1 year ago by ThreeYorkies.

• A:Answer Hello, Thank you for reaching Satechi! We can confirm that the Satechi - Slim Multi-Port Adapter V2 will work with the following iPad Air models: iPad Air (5th generation) iPad Air (4th generation) For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 11 months ago by Satechi Support

  
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Q: QuestionI just bought an Apple iPad 13 Pro and want to know if it is compatible with it. Can I transfer data to and from my tablet with is as well?

Asked 1 year ago by ByeByeBestBuys.

• A:Answer Hello! Yes, we can confirm that the Satechi - Slim Multi-Port Adapter V2 will support data transfers up to 5gbps through the 2 USB-A ports. The adapter also includes an SD/Micro SD card slot. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 9 months ago by Satechi Support

  
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Q: QuestionThe guide states that only one hard drive can be connected to the USB-A ports, but is it possible to simultaneously use one HDD and one SSD?

Asked 1 year ago by Anonymous.

• A:Answer Hello there, Thank you for reaching Satechi! We are more than happy to answer your questions. We can confirm that our hubs and adapters are bus-powered devices which draw all its power from the host computer's port interface. It does not need a separate power connection, however, many devices require more power than this method can provide and may not work in this type of hub. We advise using 1 drive (SSD or HDD) at a time for optimum performance. For any additional questions or concerns please reach out to us directly at [email protected]

  Answered 1 year ago by Satechi Support

  
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Q: QuestionShould I be able to use the USB-C port to plug in a hard drive? My LaCie drives won't connect through the USB-C port, and doesn't seem like anything else will either. Maybe the port is just broken?

Asked 4 years ago by Abby.

• A:Answer The Type-C port on this adapter is for pass-through charging purposes only and does not support data transfer or video output.

  Answered 2 years ago by Satechi Support

  
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Q: QuestionThe description has the HDMI 4K output @ 30Hz but the manufacturer website has it listed as 60Hz. Anyone know which it is?

Asked 4 years ago by Geri.

• A:Answer This adapter went through a hardware upgrade and now supports 4K at 60Hz through the HDMI port.

  Answered 3 years ago by Satechi Support

  
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Q: QuestionIs this compatible with a Dell Latitude 7400 laptop?

Asked 4 years ago by CompatibleWithDell.

• A:Answer Check your available ports on your laptop. The main interface for this adapter is a Type C USB connector. If you have a Type C USB port on your laptop, it will work very well. It will add a lot of useful connector formats to your laptop.

  Answered 4 years ago by jtbaygirlVerified Purchase

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Q: QuestionCan I transfer files and does it works with a smartphone?

Asked 4 years ago by Jnfs35.

• A:Answer yes you can transfer files

  Answered 4 years ago by Paul

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Q: QuestionHow's the performance level like with all ports used simultaneously? Does the SD card reader work well with Sand Disk memory card? How's the HMDI? Anyone been using this adapter for a few months now, what's your take on it? ANY FEEDBACK IS APPRECIATED

Asked 5 years ago by IZZY.

• A:Answer Just left a review you can check but couldn't get one of the disc inputs to work, at all and ipad stopped recognizing it for charging after a few weeks

  Answered 4 years ago by DenverRick

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