Questions & Answers
- Model:
- IZ361H
- |
- SKU:
- 10877803
Q: QuestionHow much does this vacuum weight?
Asked by Anonymous.
- A:Answer I did not put it on a scale but i would estimate less than 10 pounds. Easy to pick up with one hand. Very easy to manuever around while using also.
Answered by BradT
Q: QuestionIs this vacuum pretty quiet?
Asked by Anonymous.
- A:Answer It is just as loud as any typical vacuum cleaner.
Answered by SharkNinja Product Expert
Q: QuestionDoes it have a flap that closes tightly when not vacuuming so I could vacuum bugs without them crawling back out?
Asked by RussellM.
- A:Answer Yes! The canister is completely closed and you empty after use.
Answered by JaneB
Q: QuestionWhat manufacturer warranty comes with this vacuum?
Asked by Gwama.
- A:Answer This Shark Cordless vacuum Includes Five (5) Year Limited Warranty.
Answered by SharkNinja Product Expert
Q: Questiondoes this have a hepa filter
Asked by To.
- A:Answer Yes and they say to replace it yearly.
Answered by Lestweft
Q: QuestionMy shark is not picking up dirt. Who do I call to schedule a service
Asked by Tabitha.
- A:Answer Please contact our customer service team at 1-855-427-5127 with your unit present. They’ll help review the issue and guide you through the next steps to ensure everything is working as it should. Our support team is available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.
Answered by SharkNinja Product Expert
Q: QuestionDo I get a free replacement of a vacuum in the plan I purchased
Asked by Meljoy.
- A:Answer If you purchased the Protection Plan with your Shark vacuum from Best Buy, you may qualify for a free replacement if the vacuum cannot be repaired due to covered issues like accidental damage, battery failure, or power surges, and you can start a claim by calling 1-800-433-5778, visiting a Best Buy store, or logging into your Best Buy account online. Available daily from 8:00 AM to 9:00 PM Central Time (CT)
Answered by SharkNinja Product Expert
Q: QuestionHow do I get warranty work done?
Asked by Guy1.
- A:Answer Should you require support with your vacuum, please do not hesitate to get in touch with our team at 1-855-427-5127, and we will be pleased to assist you.
Answered by SharkNinja Product Expert
Q: QuestionDoes the cordless pet stick vacuum have a flexible head?
Asked by Marringdale.
- A:Answer This product incorporates a flexible hose in its floor head that will allow you to turn left-right side with no effort.
Answered by SharkNinja Product Expert
Q: QuestionIs the battery removable?
Asked by JC.
- A:Answer The battery is removable. Just squeeze the battery release button on each side and slide it up to release. It comes with power charger that plugs into top of battery.
Answered by Pickit
Q: QuestionDoes this vacuum stand alone without falling?
Asked by Stand.
- A:Answer No, the Shark IZ361H does not stand upright on its own. It needs to be leaned against a surface when not in use.
Answered by SharkNinja Product Expert
Q: QuestionIs it easy to replace the fins on the Shark cordless pet plus vacuum ? How do you replace these fins? What is the cost of this fin replacement?
Asked by Cac.
- A:Answer You can replace them easily by assembling a new PowerFin DuoClean Nozzle. Prices are available on our website.
Answered by SharkNinja Product Expert
Q: Questiondo you get just 1 battery?
Asked by Bud.
- A:Answer The Shark IZ361H Cordless Pet Plus Vacuum comes with one removable lithium-ion battery included in the box. This battery provides up to 40 minutes of runtime in standard mode when used as a handheld vacuum. If you're looking for extended cleaning time, Shark does offer additional batteries for purchase separately, and the vacuum is compatible with swappable batteries, so you can keep a spare charged and ready to go.
Answered by SharkNinja Product Expert
Q: QuestionIs this vacuum good for tile floors?
Asked by JenB.
- A:Answer This Vacuum is great for tile floors.
Answered by SebastianM
Q: QuestionIs the vacuum difficult to assemble?
Asked by Tiger.
- A:Answer The vacuum is generally easy to assemble, and most users find the process straightforward and hassle-free. It involves connecting a few main components like the wand, motorized floor nozzle, and handle until they click securely into place. The steps are outlined in the user manual and supported by helpful guides available on Shark’s website and other trusted sources.
Answered by SharkNinja Product Expert
Q: QuestionHow do you insert the filter cup back in
Asked by Fluffy.
- A:Answer Muy facil
Answered by SantosC
Q: Questionhow does compare to your plug-in shark vac for picking up dog hair off thick carpets?
Asked by RMB.
- A:Answer Works every bit as good.
Answered by RandyG
Q: QuestionCan this vacuum be used on vinyl flooring?
Asked by Grams.
- A:Answer Any floor.
Answered by RandyG
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