Questions & Answers

Q: QuestionHow long does the battery last on a full charge?

• A:Answer The vacuum provides up to 40 minutes of runtime on a full charge when used in standard mode.

Q: QuestionWhat type of filtration system does this vacuum use?

• A:Answer This vacuum uses a HEPA filtration system to trap dust and allergens.

Q: QuestionWhat is the purpose of the PowerFins on this Shark vacuum?

• A:Answer The PowerFins are flexible silicone fins designed to dig deep into carpets and directly engage floors for a more effective clean.

Q: QuestionIs this Shark vacuum suitable for pet owners?

• A:Answer Yes, this vacuum is designed for pet owners as it includes features specifically for pet hair and dander.

Q: QuestionWill this vacuum lay flat to clean under beds, furniture etc. ?

Asked 4 years ago by CeeCee.

• A:Answer No. not completely flat because that puts the vacuum itself on the floor, But the roller is so small that you can come pretty close to flat (see my photo of me vacuuming under a crib).

  Answered 4 years ago by techsta

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Q: QuestionOne or two batteries included? Is it possible to buy more?

Asked 4 years ago by BigLex.

• A:Answer We would like to let you know that this unit comes with only one battery, however you can purchase a replacement battery by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 4 years ago by Shark Support Team

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Q: QuestionWe live in an 1100 square foot apartment. Mostly hardware floors. Could this work as your only vacuum? (except for a small handheld we use for corners, etc.)

Asked 4 years ago by AndyG.

• A:Answer Yes. It could

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionWould be nice to state how long one charge will last.

Asked 4 years ago by EKFC.

• A:Answer About 30-40 minutes. With maxed out power.

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionCan this vacuum be used on stairs with the short handle? I need something that can clean stairs with lots of dog hair without having to carry the whole vacuum cleaner up and down.

Asked 3 years ago by Jill.

• A:Answer Yes you can. That is why I bought it. Works great.

  Answered 3 years ago by Familyof7

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Q: QuestionCan you connect the vacuum canister handle directly to the floor, brush head so I can do stairs without the pole?

Asked 3 years ago by Amy.

• A:Answer Yes, I attach just the brush attachment to the handle to vacuum the dog hair off the couch

  Answered 3 years ago by Bill

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Q: QuestionDoes this vacuum have a trigger that needs to be pressed the entire time that you are vacuuming?

Asked 4 years ago by K.

• A:Answer No there is a turn on and off switch.

  Answered 4 years ago by Aziza

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Q: QuestionI've never had a cordless battery operated vacuum. How does one charge the battery if there's no charging doc? Any ideas how much battery replacements are should it stop charging?

Asked 3 years ago by CuriousOne.

• A:Answer There is wall charger that plugs into the battery and the wall

  Answered 3 years ago by JejanVerified Purchase

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Q: QuestionWould the Shark Cordless Pet Plus be good for a car vacuum?

Asked 3 years ago by Curious.

• A:Answer Nope, not in my opinion. I bought one to use as a clean up vac for small messes in my house and to vacuum the floor of my truck. It was absolutely worthless in my truck. The attachments were pointless and designed simply as an afterthought.

  Answered 3 years ago by KaStVerified Purchase

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Q: QuestionWhat is the decibel level of this model?

Asked 4 years ago by IrishMo.

• A:Answer I don't know the exact decibel level but, it is definitely a quiet machine. My smaller Dyson is way louder. So is our roomba. This is probably the quietest handheld I've ever used. In fact, it's so quiet that it doesn't feel like there's enough suction, but there is!

  Answered 3 years ago by Dezynjedi

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Q: QuestionIs the battery removable

Asked 4 years ago by Pfeif.

• A:Answer Yes it is and plugs into power surge to charge

  Answered 4 years ago by Dawny

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Q: QuestionWill it have to much suction for throw rugs?

Asked 2 years ago by Niner.

• A:Answer Yes it does and I love this fact as it cleans the dogs hairs from it well. I hold the rug with me feet while I run the vacuum over, very easy and that way I prevent the rug from becoming entangled. I use it on thin or thick rugs. Be extra careful on rugs that have ornaments.

  Answered 2 years ago by BellatrixVerified Purchase

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Q: QuestionCan you use this stick vacumn on laminate floors with scratching the floors

Asked 2 years ago by Jackie.

• A:Answer I purchased the shark stick vacuum mainly for my laminate floors, it works great, and I've noticed no scratching.

  Answered 2 years ago by Megan

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Q: QuestionAre there any additional brush accessories available for the Shark - Cordless Pet Plus with Anti-Allergen Complete Seal vacuum? I'm interested in more of a brush head. Is that an option?

Asked 3 years ago by Accessories.

• A:Answer Yes, there are several. You'll find them on the manufacturer's website when you register the product.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionDoes this vacuum come with a wall mounted charging/storage unit? Keeps it out of the way instead of just leaning in a corner.

Asked 3 years ago by Heather.

• A:Answer No but it does have a place on the stick to hang the handheld piece. We have found that it helps it to fit nicely in the closet to store away

  Answered 3 years ago by Bsaenz1014Verified Purchase

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