A:AnswerHello, you can buy a 3 or 5 year warranty from the store, and the equipment comes with a 5 year warranty from the company, you can check sharkclean.com/warranty for terms and conditions
A:AnswerYes, I have carpet throughout my home and this has been effective yet gentle on the carpet. I even noticed it made my carpet look newer and fluffier after using it.
A:AnswerOn handle pull up on the switch like thing to separate from the body of the vacuum and on the back side of the dirt box(don't know the technical term) there is a clip to push down on
A:AnswerI’ve only had this unit for a day but I have cats and their litter seems to make it everywhere. This was able to get all of it, including spacer in between my tile and carpet flooring.
A:AnswerI hate it tOo. Frustrated trying to find a good vacuum without it. Loved my nv22L but the hose broke. Shark does not have a replacement hose and i find the same reviews for amazon and ebay for different products even for supposedly oem parts. Trust not there. Good luck finding a shark without the swivel feature … i havent found it yet.