Questions & Answers
- Model:
- HP302
- |
- SKU:
- 6548655
Q: QuestionWill this eliminate cigarette odor?
Asked by DA.
- A:Answer Yes, the NeverChange uses Odor Neutralizer Technology designed to reduce odors, including cigarette smoke.
Answered by SharkNinja Product Expert
Q: QuestionThe Hepa Filter he3fkpet can you wash the filter. It's the one on the bottom. Thank you
Asked by Anonymous.
- A:Answer No, the Shark NeverChange™ HEPA Filter is not washable. Keep the filter away from water at all times. To maximize the life of the HEPA filter, we recommend reorienting it every three months: remove the HEPA filter, turn it upside down, then reinsert it, making sure that the side that was previously on top is now on the bottom. This will help equalize the distribution of captured particles throughout the filter, helping to extend its useful life.
Answered by SharkNinja Product Expert
Q: QuestionWhen you use the Odor-Neutralizer pods wouldn't the shark just remove it from the air. I mean that's what it suppose to do remove particles from the air?
Asked by Doogie.
- A:Answer The Odor-Neutralizer pods are designed to complement your Shark air purifier, not compete with it. While the purifier removes airborne particles like dust, allergens, and odors, the Odor-Neutralizer pods work by releasing a light, fresh scent that helps block and neutralize bad odors. They’re formulated to stay in the air just long enough to leave your space smelling clean and pleasant—without interfering with the purifier’s performance.
Answered by SharkNinja Product Expert
Q: Questionit says there is a battery in it. where would this be located?
Asked by ellen.
- A:Answer No battery
Answered by StephenL
Q: Questionis it quiet when running? And air freshener pods reasonably available and priced?
Asked by Question.
- A:Answer very quiet
Answered by mighty
Q: QuestionDoes it capture air bone virus
Asked by Anonymous.
- A:Answer It appears to capture small particles. You'd have to ask the manufacturers if it catches air borne virus. I would doubt it.
Answered by WilliamB
Q: QuestionHow effective is this for 2 heavy smokers in a 900 sq ft apt ??
Asked by Tomfh51.
- A:Answer Short answer, fairly effective. 2 adults both smoking weed and cigs in an 1100 sqft house, it does the job. If you’re smoking all day it’ll never be able to get to 100% clean air, but it’s noticeably better quality. Don’t count on the odor removal for either. More like an odor helper.
Answered by Displayname
Q: QuestionHow long do the scented packets last and can I run the purifier without the packets?
Asked by AirBreather.
- A:Answer How long the odor cartridge will last would vary on what intensity you have the dial on. You cna run the unit without the odor cartridge.
Answered by Shark Support Team
Q: QuestionDoes it remove tobacco contaminants
Asked by Jo.
- A:Answer so far in my room i don't smell the tobacco smell because the door is near my husband where he smokes at.
Answered by zdocglock
Q: QuestionDoes it pull through doorways or does it only work in open unobstructed spaces?
Asked by MomGetsItDone.
- A:Answer The Shark NeverChange Air Purifier MAX is a stationary tower-style air purifier, not a robotic or mobile device. It does not move on its own, pull itself through doorways, or travel from room to room. Instead, it’s designed to stay in a single, fixed location and continuously clean the air within that designated area. For best performance, place the unit in a central, open spot of the room you want to purify. If you’d like clean air in multiple rooms, you’ll either need to manually relocate the purifier or consider having multiple units, depending on your space and air‑quality needs.
Answered by SharkNinja Product Expert
Q: QuestionWhat is the hepa rating.
Asked by SpasticRat.
- A:Answer The Shark HP302 NeverChange Air Purifier features an advanced Anti-Allergen HEPA filter that surpasses standard HEPA performance, effectively capturing a wide range of micropollutants, including dust, pet dander, and pollen. Part of Shark's NeverChange Filtration System, this filter is designed to last up to 5 years without replacement, offering both convenience and a cost-effective solution for improved indoor air quality.
Answered by SharkNinja Product Expert
Q: QuestionDoes this have an app that can measure the air quality and give alerts if too high?
Asked by Anonymous.
- A:Answer No, the NeverChange does not connect to an app for air quality monitoring or alerts. All air quality readings and adjustments are handled directly on the unit via its Clean Sense IQ system, which automatically detects and responds to changes in air quality.
Answered by SharkNinja Product Expert
Q: QuestionDust...is it the same as dust mite?
Asked by Me.
- A:Answer That's a Great Question! Dust and dust mites are not the same. While the Shark HP302 air purifier effectively captures airborne dust and allergens, including dust mite debris, it does not specifically eliminate live dust mites.
Answered by SharkNinja Product Expert
Q: QuestionDoes this purifier come with a remote??
Asked by Trudy.
- A:Answer This one does not. All controls are on the top, easy to get to and understand. Plus the panel locks to keep accidental changes from happening.
Answered by SeanD
Q: QuestionDoes this help with pet smells in your home? Older dog starting to have accidents and paranoid about smells.
Asked by DogMom.
- A:Answer I have 2 dogs that roll around innthe dirt before coming back inside. I also have 4 indoor cats. I am amazed at how clean my air is. No animal smell. Good luck!
Answered by LisaW
Q: QuestionIs there a way to reset filter light on shark never change?. I cleaned the dust filters and the heppa filter and light still flashes.
Asked by Wendy.
- A:Answer Yes just hold the air quality touch area and you’ll here a beep
Answered by Anonymous
Q: QuestionWhat is the cost for a replacement filter and how often does it need change
Asked by Help.
- A:Answer It says right in the product info.... up to 5 years. Its a brand new product. Replacement filters dont appear to even be available from Shark yet....because they last 5 years.
Answered by ZakT
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