Questions & Answers

14 Questions & 48 Answers
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  • Question
    does it have a belt   (5 Answers)

    By Anonymous November 11, 2016.

    Answers
    • Best 
      Answer

      Hello, The Shark - Rotator Lift Away Speed Upright Vacuum does have a belt to turn the brushroll. They can be purchased directly from Shark at 1-800-798-7398. Best Regards, Customer Service Team

      By Shark Support Team November 11, 2016.

    • Question
      some item, such as a rag or something of that nature is jammed in the hose, close to the plastic handle and will not allow air to pass through, how do I dislodge it?   (5 Answers)

      By Anonymous November 26, 2016.

      Answers
      • Best 
        Answer

        I've used a metal coat hanger, taken apart, to use as a ramrod to get this kind of thing out.....yes, I've had that happen too

        By stevefromtheburbs January 13, 2017.

      • Question
        where can you get new filters for this   (4 Answers)

        By bestvacummever January 7, 2017.

        Answers
        • Best 
          Answer

          the filters are 100% reusable. you wash them and air dry them.

          By Anonymous January 7, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Can you use the rotating base with the extension pole? So remove canister to get under bed.   (0 Answers)

        By Faith23 September 12, 2017.

      • Question
        I bought the Shark Navigator. I love it but my question is: Do I have to hold the canister when I want to do my drapes and lamp shades, or can I just let it set on the floor? It is quite heavy and awkward with only 2 hands to work with.   (1 Answer)

        By tingaling September 6, 2017.

        Answers
        • Answer

          Tingaling, Yes. The Shark - Rotator Lift Away Speed Upright Vacuum, does not feature a canister. Best Regards, Customer Support Team

          By Shark Support Team September 8, 2017.

        • Question
          Is this vacuum--Shark Rotator-- self-propelled?   (1 Answer)

          By tingaling September 4, 2017.

          Answers
        • Question
          rotator brush will not rotate   (1 Answer)

          By Anonymous August 23, 2017.

          Answers
          • Answer

            Hello, We regret to learn that you're having trouble with your Shark - Rotator Lift Away Speed Upright Vacuum unit. Please kindly contact a product specialist at Shark for some trouble shooting. They can be reached at 1-800-798-7398. Best Regards Customer Support Team

            By Shark Support Team August 25, 2017.

          • Question
            Do I need any bags for this model vaccum?   (5 Answers)

            By Pat July 16, 2017.

            Answers
            • Answer

              No - you can empty the canister from the top or bottom

              By BBMinot July 19, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            How easy is it to vacuum under beds with this vacuum?   (4 Answers)

            By NNHS90 July 6, 2017.

            Answers
            • Answer

              Well you can vacuum under beds in either of two ways......you could unlock the handle to lay it as far down towards the floor as possible and vacuum under the bed that way or you can use the handle with the straight tool attachment to get up under the bed. Keep in mind that how far you can go under the bed will be in part determined by how low your side rails come down, because the canister needs enough clearance to be able to go under the side rails to reach further.

              By ArmyVeteran August 17, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Does this vacuum work on "soft" nylon carpets such as Luxerell nylon?   (2 Answers)

            By Chem103 June 21, 2017.

            Answers
            • Answer

              I havent tested it but I have used this vac on a number of different surfaces with no issues what so ever.

              By HappyLifeGeek August 16, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member

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