Questions & Answers

Name: Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Brand: Shark
SKU: 11277924
Price: 329 USD
Availability: InStock
Rating: 4.7 (3582 reviews)

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

Model:: NV501; |
SKU:: 11277924

User rating, 4.7 out of 5 stars with 3582 reviews.

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Page Showing 101-120 of 135 questions

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QuestionRoller brush not working. How to fix it.
Asked 9 years ago by tweety.
- Answer Take back to the store
  Answered 8 years ago by steve
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QuestionWHAT IS CANISTER CAPACITY? ARE THE FILTERS WASHABLE?
Asked 9 years ago by SANDYW.
- Answer I don't know exactly how much the canister holds but it holds a lot I have three animals and a lot of hair and it holds a lot and is easy to empty and yes the filters are washable the best vacuum I've ever owned
  Answered 9 years ago by Sharkman
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QuestionWhat is the watts of power?
Asked 9 years ago by judyk1987.
- Answer 1200 Watts for Shark Rotator Professional Model No. NV501 31
  Answered 9 years ago by Sunmaid531
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QuestionThe long handle will not stay in the socket. How can we get it to stay in there ?
Asked 9 years ago by Anonymous.
- Answer Hello, To quickly assemble The Shark - Rotator Professional Lift-away Hepa Bagless 3-in-1 Upright Vacuum, first place the pod onto the floor nozzle, then slide the wand into the base of the pod. And finally Insert the handle into the top of the wand. If you're still having trouble please contact us at Shark, where a product specialist would be happy to assist you. They can be reached at 1-800-798-7398. Best Regards, Customer Service Team
  Answered 9 years ago by Shark Support Team
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QuestionWHAT SUCTION POWER DOES IT HAVE?
Asked 9 years ago by SUE.
- Answer My wife likes it. The suction is better than the Hoover we had.
  Answered 9 years ago by justBob
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QuestionHepa filter systems alone will NOT prevent dust and dirt particles from re-entering thru the exhaust system. Does this vacuum have the sealed system technology that prevents this from happening?
Asked 9 years ago by Lighthouse55.
- Answer Hello Lighthouse55, Yes, indeed! The Shark - Rotator Professional Lift-away Hepa Bagless 3-in-1 Upright Vacuum, model# NV501 comes equipped with The Shark® Anti-Allergen Complete Seal Technology® that traps dust and allergens, keeping them out of the air you breathe. Kind regards, Customer Care Team
  Answered 9 years ago by Shark Support Team
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QuestionDoes this vacuum clog? We have a dog that chews things, I always sweep before vacuuming, but the little bits of sticks have gotten stuck and clogged my last vacuum. Anyone have experience with this vacuum and debris?
Asked 9 years ago by Krissiepooh.
- Answer It has not clogged with debris, but it can with long hair which it sucked up and gets twisted around..just had to cut it.
  Answered 9 years ago by Kpm79
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QuestionWhich model has a charger, rather than a plug in? Purple in color?
Asked 9 years ago by Sheilagirl.
- Answer Hello Sheilagirl The Shark - Rotator Professional Lift-Away HEPA Bagless 3-in-1 Upright Vacuum comes with a plug in, however there are various models that come with a charger. I would recommend visiting the manufacturer website at www.Sharkclean.com. Kind regards, Customer Care Team
  Answered 9 years ago by Shark Support Team
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QuestionCan the brush roll be used on hard wood surfaces?
Asked 9 years ago by Sandy.
- Answer I do it all the time. Works great.
  Answered 9 years ago by Chris
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Question"Collectables" galore! HEPA filters NO HELP if air blasts out of HEPA above knee level; blows dust from low shelves. Where does air exit Shark-Rot. Prof. Lift-Aw HEPA Bagless 3in1 Uprt. AND at what velocity/direction? Can I cover top exit w/cheese cloth?.
Asked 9 years ago by BikerMom.
- Answer I've never encountered the problem you describe. All vacuums will necessarily have an exhaust, and my old Kenmore upright that uses bags would do exactly what you described--however, I haven't noticed that happening with my Shark. Be sure to empty the "tube" regularly for best function. Dust on shelves, etc. builds up, so consider dusting shelves on a regular basis to avoid this problem that could occur with any vacuum exhaust.
  Answered 9 years ago by Koop4
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Questioncan I return it if I don't like it?
Asked 9 years ago by cleaner.
- Answer Hello Cleaner, Thnak you for your question. Please kindly visit the Returns and Exchange link for Best Buy specifications. http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Kind regards, Customer Care Team
  Answered 9 years ago by Shark Support Team
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QuestionI have rotator vacuum killing,but there is odd noise sound. what that?.
Asked 9 years ago by Anonymous.
- Answer Probably something stuck in your wand/hose.
  Answered 9 years ago by ShanGus
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QuestionIs this vacuum made for 1-2" shag carpeting?
Asked 9 years ago by debbiedo.
- Answer Yes. It’s made for any flooring.
  Answered 8 years ago by Mandy95
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Questionwill not start. is there a fuse to check
Asked 9 years ago by rusty.
- Answer This happened to my other vacuum and I called the customer service and they sent me paid shipping things to send it back and the shipped me a brand new one all free of charge.
  Answered 8 years ago by Mandy95
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QuestionI need a vacuumm to clean mattreess, pillows, canister with Hepa filter to get rid of dust mites and everyting that causes allergy in my bed. Which one of the Schark vacuumm, corded you recommend?
Asked 9 years ago by lia.
- Answer If you go on their website they have customer service that can help you answer that question there might be a phone number you can call but the one I have is 99.9% filtration to Great vacuum
  Answered 9 years ago by Sharkman
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QuestionI've had this Shark-Rotator for a few years and like it , it suddenly lost suction. Should I take something apart as it is likely plugged or something? I empty dirt containers every time I use it.
Asked 9 years ago by Anonymous.
- Answer Try cleaning the filters.
  Answered 9 years ago by vallarta
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QuestionHow many watts does this vacuum have?
Asked 9 years ago by Anonymous.
- Answer 10 amps at 120v will give you 1200 watts
  Answered 8 years ago by Ange
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QuestionRepair rotating brush bar, won't rotate
Asked 9 years ago by Hozr.
- Answer Hi Hozr, Thank you for your question. Sorry you're having trouble. Please try the following steps to ensure all is in order otherwise please contact us directly at 1-800-798-7398 as one of our agents would be happy to assist in arranging a replacement or otherwise. The manual for the Shark® Rotator® Professional Lift-Away® Model #: NV501 can be found at the link below: - See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.t6LYGNyT.dpuf. STEPS TO CHECK: -Disconnect the floor nozzle and turn it upside down to inspect the brush roll for debris/hair in the roller. -Open the bottom frame and do a visual inspection of the hose. -Reconnect the frame to the floor nozzle. -Reconnect the floor nozzle to the body. -Turn the unit on by pressing the POWER button and tilt the handle down. -Then press the BRUSHROLL button on the handle; brush roll should start spinning. Hope this was helpful Kind regards, Customer Care Team
  Answered 9 years ago by Shark Support Team
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QuestionIs this vacum good for removing pet hair?
Asked 10 years ago by Anonymous.
- Answer It was good at picking up pet hair for about a year. I had two(one was a replacement...would never have purchased a second one) and each one only worked pretty well for about a year. After that does not pick up anything. Yes, I do the maintenance on the machine. Not worth the money.
  Answered 9 years ago by MACO
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QuestionWhat Is the cord length and is it retractable ?
Asked 10 years ago by Lglady.
- Answer Cord length is very long. I'm able to plug it into one outlet and not unplug it to move outlets like I had to with my Dyson. It is not retractable
  Answered 9 years ago by Amanda
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Questions & Answers

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

Q: QuestionRoller brush not working. How to fix it.

Q: QuestionWHAT IS CANISTER CAPACITY? ARE THE FILTERS WASHABLE?

Q: QuestionWhat is the watts of power?

Q: QuestionThe long handle will not stay in the socket. How can we get it to stay in there ?

Q: QuestionWHAT SUCTION POWER DOES IT HAVE?

Q: QuestionHepa filter systems alone will NOT prevent dust and dirt particles from re-entering thru the exhaust system. Does this vacuum have the sealed system technology that prevents this from happening?

Q: QuestionDoes this vacuum clog? We have a dog that chews things, I always sweep before vacuuming, but the little bits of sticks have gotten stuck and clogged my last vacuum. Anyone have experience with this vacuum and debris?

Q: QuestionWhich model has a charger, rather than a plug in? Purple in color?

Q: QuestionCan the brush roll be used on hard wood surfaces?

Q: Question"Collectables" galore! HEPA filters NO HELP if air blasts out of HEPA above knee level; blows dust from low shelves. Where does air exit Shark-Rot. Prof. Lift-Aw HEPA Bagless 3in1 Uprt. AND at what velocity/direction? Can I cover top exit w/cheese cloth?.

Q: Questioncan I return it if I don't like it?

Q: QuestionI have rotator vacuum killing,but there is odd noise sound. what that?.

Q: QuestionIs this vacuum made for 1-2" shag carpeting?

Q: Questionwill not start. is there a fuse to check

Q: QuestionI need a vacuumm to clean mattreess, pillows, canister with Hepa filter to get rid of dust mites and everyting that causes allergy in my bed. Which one of the Schark vacuumm, corded you recommend?

Q: QuestionI've had this Shark-Rotator for a few years and like it , it suddenly lost suction. Should I take something apart as it is likely plugged or something? I empty dirt containers every time I use it.

Q: QuestionHow many watts does this vacuum have?

Q: QuestionRepair rotating brush bar, won't rotate

Q: QuestionIs this vacum good for removing pet hair?

Q: QuestionWhat Is the cord length and is it retractable ?

Most-viewed items

QuestionRoller brush not working. How to fix it.

QuestionWHAT IS CANISTER CAPACITY? ARE THE FILTERS WASHABLE?

QuestionWhat is the watts of power?

QuestionThe long handle will not stay in the socket. How can we get it to stay in there ?

QuestionWHAT SUCTION POWER DOES IT HAVE?

QuestionHepa filter systems alone will NOT prevent dust and dirt particles from re-entering thru the exhaust system. Does this vacuum have the sealed system technology that prevents this from happening?

QuestionDoes this vacuum clog? We have a dog that chews things, I always sweep before vacuuming, but the little bits of sticks have gotten stuck and clogged my last vacuum. Anyone have experience with this vacuum and debris?

QuestionWhich model has a charger, rather than a plug in? Purple in color?

QuestionCan the brush roll be used on hard wood surfaces?

Question"Collectables" galore! HEPA filters NO HELP if air blasts out of HEPA above knee level; blows dust from low shelves. Where does air exit Shark-Rot. Prof. Lift-Aw HEPA Bagless 3in1 Uprt. AND at what velocity/direction? Can I cover top exit w/cheese cloth?.

Questioncan I return it if I don't like it?

QuestionI have rotator vacuum killing,but there is odd noise sound. what that?.

QuestionIs this vacuum made for 1-2" shag carpeting?

Questionwill not start. is there a fuse to check

QuestionI need a vacuumm to clean mattreess, pillows, canister with Hepa filter to get rid of dust mites and everyting that causes allergy in my bed. Which one of the Schark vacuumm, corded you recommend?

QuestionI've had this Shark-Rotator for a few years and like it , it suddenly lost suction. Should I take something apart as it is likely plugged or something? I empty dirt containers every time I use it.

QuestionHow many watts does this vacuum have?

QuestionRepair rotating brush bar, won't rotate

QuestionIs this vacum good for removing pet hair?

QuestionWhat Is the cord length and is it retractable ?