Questions & Answers
- Model:
- SMD2489ES
- |
- SKU:
- 6364546
Highly rated by customers for: Ease of use, Design, Microwave
$1,699.99Your price for this item is $1,699.99
Page Showing 21-28 of 28 questions
Q: QuestionCan you just manully open and close the drawer without using button or sensor?
Asked by TerriW.
- A:Answer no
Answered by FulgorMilanoRange
Q: QuestionWhich drawer microwave is 28 inch wide and 22 inch high?
Asked by Andrew.
- A:Answer Hello, we must advise that all our drawer units that are currently being manufactured are mostly 24" width and one 30" width with heights smaller than what you are inquiring.
Answered by Sharp Advisor

Q: QuestionDoes it have a stay warm function? To keep food warm, like a warming drawer.
Asked by Anonymous.
- A:Answer Hello, unfortunately the unit does not have a keep warm feature.
Answered by Sharp Advisor

Q: QuestionSomeone mentioned in a review that they liked the design of the floor of the interior of the drawer. What does it look like?
Asked by Princess.
- A:Answer The floor of the microwave is a soft grey of radial circles becoming deeper toward the edge. Picture attached because this is likely a poor explanation. Sorry it took someone 5 months to answer you!
Answered by IanFromOhio
Q: QuestionDisappointed that the display panel controls are not lighted only the clock. Bad design. Sometimes in the early morning hours it’s still dark & one doesn’t want to turn on bright lighting to use the microwave. Cannot see the controls otherwise.
Asked by Display.
- A:Answer We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please call us at 800-237-4277.
Answered by Sharp Advisor

Q: Questiondoes this model have a 30-second cook time?
Asked by sandy.
- A:Answer Yes it does.
Answered by choff
Q: QuestionDoes the microwave come with mounting cleats for the flush mount installation option. I'm looking at the installation manual and it references "mounting cleats"
Asked by PaulM.
- A:Answer I've run into the same issue. Does this come as part of a separate installation kit?
Answered by Ross
Q: QuestionDoes this model use the same magnetron setup as the sharp drawers in the class action complaint? Or did they change it to be safer?
Asked by Amart.
- A:Answer This the answer I got from SHARP. They didn’t address whether the magnetron issue has been addressed in this model. Not very convincing IMO. Thank you for contacting SHARP Customer Assistance Center. Based on your inquiry I must advise that I’m aware that Sharp has been named in lawsuits regarding its Microwave Drawers, but I cannot assist you with anything pertaining to legal matters. Sharp produces quality microwaves that are tested before they leave our facility to ensure they perform up to standards. In the event there is an issue with our product we work along with our customers to arrive at a resolution. There are a number of our drawer unit that have been released that work within specifications and are perfectly fine. Also the unit has a fail-safe condition that does not present a safety hazard.
Answered by nimo112
Page 2, Showing 21-28 of 28 questions
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