Questions & Answers

Q: QuestionIs the Powerboost Move massager portable?

• A:Answer Yes, you can take it with you to the gym, on vacation, or to your next game.

Q: QuestionDoes the Powerboost Move massager come with different attachments?

• A:Answer Yes, you can change up your massage by swapping out the nodes. Use the flat one to cover more surface area or pinpoint a trouble spot with the cone attachment.

Q: QuestionWhat is the Sharper Image Powerboost Move designed for?

• A:Answer The Sharper Image Powerboost Move massager is a post-workout recovery tool designed to target sore muscles and tight knots, helping you unwind after a long workout.

Q: QuestionCan I adjust the intensity of the massage?

• A:Answer Yes, the massage is fully customizable. You can change the strength of the percussion to suit your body's needs.

Q: QuestionHow does the Powerboost Move massager work?

• A:Answer This state-of-the-art massage gun uses percussion to target sore muscles and tight knots.

Q: QuestionWhat is the difference between sharper image pp01 and pb01?

Asked 1 year ago by Anonymous.

• A:Answer The Sharper Image PP01 and PB01 are both portable percussion massagers designed to alleviate muscle soreness and tension. While specific details about the PP01 are limited, some distinctions can be noted: Model Availability: The PP01 appears to be less commonly available compared to the PB01. Some users have reported receiving the PB01 when ordering the PP01, suggesting potential differences in distribution or stock levels. WALMART Design and Features: Both models are compact and come with multiple attachments for targeted muscle relief. The PB01 is noted for its attractive design, multiple attachments, long battery life, and relatively quiet operation. However, some users have mentioned that it may not be as powerful as more expensive options. CHORD.PUB User Feedback: Reviews for the PB01 highlight its effectiveness in relieving muscle tension and its portability. However, some users have reported issues with durability and functionality after limited use. TARGET In summary, while both the PP01 and PB01 serve similar functions as portable percussion massagers, the PB01 is more widely available and has received mixed reviews regarding its performance and durability.

  Answered 11 months ago by NiqTM

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you turn this on

Asked 1 year ago by Anonymous.

• A:Answer Hold down the power button for a few seconds. It must be charged.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I know if it's fully charged? I've had it plugged in for two days and the lights are still flashing.

Asked 2 weeks ago by didi.

• A:Answer The lights should be solid when the massager has completed charging. The charge time is only a few hours, we recommend trying your product to see if it is functioning properly. If you have issues with the product and cannot exchange with the store, please reach out to us at 1-800-374-2744 or fill out a form at https://mscustomercare.com. Thank you

  Answered 5 days ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionOnly shows fully charged but won't come when I press the button

Asked 1 month ago by Anonymous.

Q: QuestionHow to charge it

Asked 4 months ago by irina.

• A:Answer USB port

  Answered 4 months ago by RubyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the tips of the attachments padded?

Asked 8 months ago by Tachiinii.

• A:Answer Yes

  Answered 4 months ago by RubyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the slight rattling noise normal? Sounds mechanical but was wondering if I should be concerned

Asked 10 months ago by MarkZ.

• A:Answer The massager produces a small amount of noise but is generally very quiet. It is not typically described as rattling, so please ensure that the attachment is fully inserted and not loose. Thank you

  Answered 9 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the continuous run time on full power.

Asked 1 year ago by Gator.

• A:Answer 15 mins, then automatic turn off. But you can click it right back on.

  Answered 1 year ago by JoshuaBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow do you change the attachments

Asked 1 year ago by Jaknar.

• A:Answer The attachments can be pulled off by hand with minimal effort. They are attached by pressing them firmly into the opening on the massager. Thank you

  Answered 11 months ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work in Asian countries

Asked 1 year ago by JPY7.

• A:Answer Yes, as long as you have the proper adapter for the wall outlet you should have no issues using this in Asia. Thank you

  Answered 1 year ago by MS Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre there any magnets in the Powerboost Move? I have a pacemaker and just want to make sure that it is safe for me to use. Thank you!

Asked 1 year ago by Jenn.

Q: QuestionIs it TSA approved?

Asked 2 years ago by Laye.

• A:Answer The simple answer is YES. If you are worried about getting a massage gun through TSA, be sure to pack it in your carry-on baggage. If you pack your deep tissue massage gun in your checked luggage, it may not be approved by the TSA officer

  Answered 2 years ago by BigGaryAlanVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionI have misplaced the head attachments. Do you sell them seperately?

Asked 2 years ago by Joshua.

Q: QuestionI received a pb 01 massage gun for christmas. I used it twice and now it won't work. All 4 lights are on but does not seem to charge. I do not have the warranty papers or whatever is needed because it was a gift.

Asked 2 years ago by Anonymous.

• A:Answer You will need the OEM type C cable that came with the unit to charge it. Other will fit but won’t charge.

  Answered 6 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)