Questions & Answers

Q: QuestionCan I connect these earbuds to two devices at once?

• A:Answer Yes, you can connect these earbuds to two devices simultaneously.

Q: QuestionHow long does the battery last on these earbuds with the charging case?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer The battery lasts up to 40 hours with the charging case.

Q: QuestionAre these earbuds true wireless?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer Yes, these earbuds are true wireless.

Q: QuestionCan I use these earbuds in the rain?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer Yes, these earbuds can handle light rain because of the IP54 water resistance rating.

Q: QuestionCan I connect these earbuds to two devices at once?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, you can connect these earbuds to two devices simultaneously using MultiPoint Pairing.

Q: QuestionWhat is the maximum wireless range of these earbuds?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer The maximum wireless range of these earbuds is 33 feet.

Q: QuestionCan I connect these earbuds to two devices at once?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer Yes, you can connect to two devices simultaneously thanks to MultiPoint Pairing.

Q: QuestionDoes this earbud have fast charging?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, this earbud has fast charging of 10min=2hrs.

Q: QuestionWhat is the maximum wireless range for these earbuds?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer The maximum wireless range for these earbuds is 33 feet.

Q: QuestionHow long does it take to fully charge these earbuds?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer It takes one hour to fully charge these earbuds.

Q: QuestionWhat is the charging interface for these earbuds?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer The charging interface for these earbuds is USB-C.

Q: QuestionDoes this device have a built in microphone?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, this device has a built-in microphone.

Q: QuestionAre these earbuds water resistant?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, these earbuds are water resistant with an IP54 rating.

Q: QuestionHow much listening time do I get with a quick charge?

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Pink

• A:Answer A 10-minute charge will give you 2 hours of listening time.

Q: QuestionWhat is the microphone quality? Im wanting earbuds on airpods microphone level.

Asked 9 months ago by Allister.

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

• A:Answer Quality is good. Sound is crisp and clear.

  Answered 8 months ago by RobertaLVerified Purchase

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Q: QuestionHow do these compare to the Bose open ear buds?

Asked 1 week ago by Jlzwhatever.

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue

• A:Answer Hi there- Shokz here! The OpenDots ONE is the winner for longevity, offering 10 hours of continuous play and a case that supports wireless charging. The Bose Ultra Open provides around 7.5 hours, which drops significantly if you enable the Immersive Audio mode. Shokz utilizes Bassphere technology to maximize bass response in an open design, and it includes Dolby Audio support for a rich listening experience while painting situational awareness. Bose focuses on a spatial "surround sound" feel with its Immersive Audio settings. Shokz earbuds use touch-sensitive zones on the clip itself while the Bose model uses physical buttons. The Shokz model has an IP54 rating, meaning it is protected against both dust and water splashes. The Bose model is IPX4, which covers sweat and light rain but does not offer rated protection against dust or sand. If you prioritize battery life and want the convenience of wireless charging, the Shokz OpenDots ONE is likely the better choice :) With its discreet clip-on silhouette and open-ear architecture, OpenDots ONE bridges the gap between immersive sound and practical, wear-anywhere design. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 1 week ago by Shokz

  
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Q: QuestionHow to know your getting a phone call with buds in? Do the buds give you a tone when your phone is ringing?

Asked 2 weeks ago by Missy.

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue

• A:Answer Yes, the Shokz OpenDots ONE earbuds will notify you of incoming calls. They typically use a ringtone tone played directly through the buds, and if configured on your phone, they can also announce the caller's name or number. It is recommended to ensure the phone's volume is up and that the audio routing is set to Bluetooth headsets. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 2 weeks ago by Shokz

  
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Q: Questionquestion was how do the open dots do on airplane. not the open fit 2+

Asked 1 month ago by lizard7008.

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Red

• A:Answer Hello- Shokz OpenDots One are a great choice for flights, especially if comfort is a priority. Their lightweight, clip-on, open-ear design means there’s no in-ear pressure, making them ideal for long travel days when traditional earbuds can start to feel uncomfortable. Because they’re open-ear, they don’t fully block out cabin noise like noise-canceling headphones would. However, many customers enjoy this feature, as it allows them to stay aware of announcements and their surroundings. For a quieter experience, they can also be paired with earplugs while still delivering clear audio. If you ever find the volume a bit low, adjusting your phone’s volume limit settings can help maximize sound levels for a better listening experience. Please feel free to reach out if you have any other questions, we’re happy to help you find the perfect fit for your travels!

  Answered 1 month ago by Shokz

  
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Q: QuestionAre they returnable?

Asked 1 month ago by Nobody.

This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue

• A:Answer 15 day return Best Buy 2 year manufacturer wars if you register ur product

  Answered 3 weeks ago by RonaldGVerified Purchase

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