Questions & Answers

Q: QuestionCan the outdoor camera be installed wirelessly?

• A:Answer Yes, the outdoor camera has wireless and wired installation options.

Q: QuestionDoes the base station have a battery backup?

• A:Answer Yes, the base station has a battery that lasts up to 24 hours.

Q: QuestionWhat is the field of view of the outdoor camera?

• A:Answer The outdoor camera has a 140 degree field of view.

Q: QuestionCan I control the system with voice assistants?

• A:Answer Yes, you can arm your system at home with Google Assistant or Amazon Alexa.

Q: QuestionHow loud is the siren on the base station?

• A:Answer The base station has a loud, 100 dB siren.

Q: QuestionWhat is the resolution of the outdoor camera?

• A:Answer The outdoor camera has 1080p HD resolution.

Q: QuestionDOES THE SYSTEM NEED WIRELESS INTERNET OR BLUETOOTH?

Asked 9 months ago by BEN.

• A:Answer No Does not require Wi-fi. SimpliSafe’s Base Station has built-in cellular radio - so you can arm/disarm and manage devices with the Keypad. However... Without Wi-Fi you will not be able to arm/disarm the the system with the app locally or remotely - or view cameras or recordings or - receive notifications to cell SimpliSafe does not use Bluetooth.

  Answered 9 months ago by vrs99

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Q: Questionwhat is the cost to add a doorbell camera?

Asked 1 month ago by Anonymous.

Q: QuestionHow long does the battery last in the cameras? Can the cameras be hard wired and keep the battery from draining?

Asked 1 month ago by Poorman.

Q: QuestionIs this a Series 2?

Asked 2 months ago by Twin.

• A:Answer I ordered and had the SimpliSafe system installed, but it doesn’t work for a two-story house and the installer told me that I can return the system and get one that will work from my house. Also, the system is not working now and the battery needs to be recharged or something. I don’t want a system like that. I want one that works. It’s wired.

  Answered 2 months ago by PeggyBVerified Purchase

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Q: QuestionWhat is monthly charge

Asked 4 months ago by Buddy.

• A:Answer About $28

  Answered 4 months ago by MattUVerified Purchase

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Q: QuestionLiterature states base battery lasts 24 hours? Can I l leave it plugged in? Camera batteries not listed, just says rechargeable. What battery are in cameras? How long do they last! I’m going away for three months and need self sustaining system!

Asked 4 months ago by Bechtel.

Q: QuestionAre you able to expand on the system i.e. add more cameras

Asked 5 months ago by Anonymous.

• A:Answer Yes

  Answered 5 months ago by KenWVerified Purchase

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Q: QuestionDo I have to subscribe to the monitoring service?

Asked 7 months ago by Elizabeth.

• A:Answer No, you can pay month to month, no contract. Example: If you only want to pay from June-August, you can, then call in to cancel. Also you OWN the system.

  Answered 4 months ago by CHHALL3

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Q: QuestionDoes it require a monthly subscription?

Asked 9 months ago by Fabulous.