A:Answer When the frame was reset, it didn’t stop the jittering, so the actual frame couldn’t detect the response because it was jittering too much. Because I have the Total Membership, this cost me $50. I just paid the service fee & got a replacement 3 weeks later. If I didn’t have protection from Best Buy, I’d have to hope that the failure would happen within 120 or 180 days, when Skylight’s warranty expires. (This happened in month 13 of ownership.)
