Questions & Answers

Q: QuestionIs there installation services available for the Sonace landscape system through Best Buy? If yes, how much is it for installation services? Thanks

Asked 2 years ago by Anonymous.

• A:Answer Hi, thak you for your question. Yes, Best Buy does offer in-home installation for thisoutdoor system. You can setup an installation appointment by clicking the provided link below or by visiting your local Best Buy Store. https://www.bestbuy.com/services/triage/home - Sonance Customer Support Team

  Answered 2 years ago by Sonance Team

  
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Q: QuestionCan i add a sonos move or sonos ray in this system while playing on a outdoor tv?

Asked 2 years ago by Bdc.

• A:Answer I don't have another sonos speaker to accurately say, but if the Sonos Ray or Move can somehow connect to the amp via wifi then yes.

  Answered 2 years ago by AlC1Verified Purchase

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Q: QuestionIf using 14/4 wire for the 6.1 system, what do you do with the extra 2 bare wire connections to the last speaker? Just cap them off and bury them?

Asked 3 years ago by Dumdum.

• A:Answer Yup. they actually have two extra wire nuts with silicon in the bag for this purpose. So just cap them and bury. Too easy

  Answered 3 years ago by Anonymous

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Q: QuestionDo you need 1 amp per zone (kitchen, backyard, etc…)? Or do you need one amp per zone to control each zone independently?

Asked 4 years ago by Beewhyguy.

• A:Answer Hi, Thanks for your question. If you want to control each "zone" or room independently, you would need to dedicate one amp per zone. This will give you the flexibility to group all zones together and play the same content across all zones, or operate them independently with different volume levels and different content in each zone/room. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionI bought the 6.1 system with the Sonos Amp as this was the best price. I’d only like to use 4 speakers as this is ideal for my smaller backyard. Would this be ok? Or will it mess up the system?

Asked 4 years ago by Matt.

• A:Answer Hi, Thanks for your question. The system will work fine using 4 satellite speakers along with the subwoofer. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM. We'd love to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionWhat is the most reliable outdoor speaker wire and what gage for this system?

Asked 4 years ago by Lara.

• A:Answer I used GearIT Pro Series 14 Gauge 4-Conductor Speaker Wire (250 Feet) worked out perfectly!

  Answered 4 years ago by kimhVerified Purchase

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Q: Question1. Will the 6.1 system allow me to stream music from the iTunes library on my laptop via the internet? 2. Can I mount the amplifier in a weatherproof enclosure in South Florida (will hot weather and humidity negatively impact the amplifier?)

Asked 4 years ago by MOS62.

• A:Answer Hi, Thank you for your question. The Sonos app will allow you to listen to music from your music library and stream music from some of the top music streaming services like Spotify, Apple Music, Pandora, and more. As for your question about mounting the Sonos amp in a weatherproof enclosure, I would recommend that you contact Sonos directly to get the answer to your question. You can contact them by calling (800) 680-2345, or you can access their web-based support page by clicking here: https://support.sonos.com/s/contact?language=en_US - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionI would like to do an outdoor TV with a Sonos Soundbar in my pavilion. Can the soundbar be hooked up/paired to this speaker system so that the TV will play through all the speakers instead of just the soundbar?

Asked 4 years ago by Soundbar.

• A:Answer Hi, Thank you for your question. Yes, you can play the TV sound through the MAG6.1 system and Sonos soundbar by using the Sonos app and grouping both together. This is a feature within the Sonos app. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionI wanted to know your recommendations for the speaker wire ? others have mentioned 14/4 CL3 or 14/1 CL. I just want to know what is best for this system and amp.

Asked 5 years ago by Vales0413.

• A:Answer 14/4, direct burial wire would be perfect

  Answered 5 years ago by JediJeff

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Q: QuestionMy debit card was used to renew a product which I declined

Asked 1 week ago by Anonymous.

Q: QuestionHow do the speakers charge

Asked 1 month ago by Anonymous.

• A:Answer Hi, Thank you for your question! The Sonance MAG6.1 landscape speaker system does not require charging. These are passive outdoor speakers, meaning they do not have built-in batteries. Instead, the system is powered by an external amplifier (typically a Sonos Amp), which sends power and audio to the speakers through a direct-burial speaker wire or optional wiring harness (sold separately). Once installed and connected to an amplifier, the system operates continuously without needing to be charged. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 1 month ago by Sonance Team

  
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Q: QuestionGuardian hepa air clean systems model AC5350

Asked 1 month ago by Anonymous.

Q: QuestionWhat gauge speaker wire is required

Asked 2 months ago by ME57.

• A:Answer Hi, Thank you for your question! For the Sonance MAG6.1 system, we typically recommend using 14-gauge (14 AWG) direct burial–rated speaker wire for most installations. Here are some general guidelines: • Up to ~100 ft: 16 AWG is acceptable, but 14 AWG is preferred • 100–200 ft: 14 AWG recommended • 200+ ft: 12 AWG may be beneficial to minimize signal loss Since this is an outdoor system, be sure to use direct burial or outdoor-rated wire. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 1 month ago by Sonance Team

  
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Q: QuestionCan this system operate without Wi-Fi connection? Such as Bluetooth connected to a cell phone, to play music?

Asked 3 months ago by KChapman.

• A:Answer The sonos amp requires a wifi connection and does not work via Bluetooth.

  Answered 2 months ago by NicholasDVerified Purchase

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Q: QuestionWhat if I do not connect the Sub-woofer in the center of the daisy chain and instead connect it at one end of it? Wil there be any difference in acoustics or any impact to the Sonos AMP's performance?

Asked 5 months ago by Jickks.

• A:Answer Hi, Thank you for your question. With the MAG6.1 system, the subwoofer doesn’t need to be placed in the exact center of the daisy chain. You can connect it at the end or at any point along the speaker-wire run without impacting the Sonos Amp’s performance. The system is designed to maintain proper impedance and operate safely in either configuration. For the best listening experience, we still recommend placing the subwoofer in a location that provides even bass coverage in your outdoor space; However, both wiring options work just fine. I hope you found this helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 5 months ago by Sonance Team

  
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Q: QuestionHow many watts is the amp?

Asked 5 months ago by Pop.

• A:Answer Hi, Thanks for your question! The Sonance MAG6.1 system includes a Sonos Amp, which delivers 125 watts per channel at 8 ohms. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 5 months ago by Sonance Team

  
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Q: QuestionHi, I'm not clear on something. The Sonos Amp manual states that it's not stable at 2 ohms. However, the 6.1 configuration you're proposing (3 speakers + 1 subwoofer, each 8 ohms in parallel) would result in a total of 2 ohms per channel. How is this poss

Asked 5 months ago by Jpeyro.

• A:Answer Hi, Thanks for the question. The MAG6.1 system uses six satellite speakers plus one subwoofer, and they are not 8-ohm speakers. Per the system’s design: The subwoofer is ~8 ohms up to the crossover point Each satellite is effectively ~16 ohms down to the crossover point, and three satellites in parallel on a channel work out to ~5.3 ohms. So, across the full frequency range, each channel ends up being an 8 ohm load at low frequencies, smoothly transitioning to a ~5.3 ohm load at mid and high frequencies, not 2 ohms. That’s why the MAG6.1 is stable and supported on a Sonos Amp when wired per the included instructions, the amp is not being asked to drive a true 2-ohm load. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help!

  Answered 3 months ago by Sonance Team

  
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Q: Questionis there another mounting aplication for a lower reatining wall??

Asked 6 months ago by try.

• A:Answer Hi, Thank you for your question. Yes, the Sonance MAG 6.1 system has flexible mounting options beyond traditional ground stakes. For a lower retaining wall, many installers use the optional Round Surface Mount or Tree and Surface Mount. I’ve provided you with links to both options below. https://www.bestbuy.com/product/sonance-round-surface-mount-outdoor-speaker-mount-each-black/J78WL7SSZT https://www.bestbuy.com/product/sonance-tree-and-surface-mount-mount-for-landscape-series-garden-series-patio-series-outdoor-speakers-each-gray/J78WL7SSZV I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 5 months ago by Sonance Team

  
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Q: QuestionHi. Is the bottom portion of the amp to be buried with only the “mushroom " exposed, or is the top portion to be exposed only? TIA.

Asked 6 months ago by ssgklr.

• A:Answer Hi, Thank you for your question! The MAG 6.1 subwoofer is designed to be partially buried. When installing, dig a hole approximately 12 inches in diameter and 11 inches deep, and place the subwoofer so that about 5 inches of the enclosure remains above ground. The exposed “mushroom” top (bass port) should stay clear of soil, mulch, or debris to allow proper bass output. This installation method conceals the subwoofer while maintaining optimal acoustic performance. You can find a helpful diagram in the owner’s manual showing the recommended depth and orientation. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

  Answered 5 months ago by Sonance Team

  
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